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Tcp Dispatcher Jobs (NOW HIRING)

Triage Partners, LLC

Telecom Dispatcher

Baltimore, MD · On-site

Knowledge of TCP/IP basic troubleshooting commands such as ping and traceroute. * In-depth knowledge of both Macintosh and Windows operating system. * One year of experience in dispatch operations ...

Triage Partners, LLC

Telecom Dispatcher

Tampa, FL · On-site

Knowledge of TCP/IP basic troubleshooting commands such as ping and traceroute. * In-depth knowledge of both Macintosh and Windows operating system. * One year of experience in dispatch operations ...

Navtech, Inc.

C++ Developer

Ramsey, NJ · On-site

$48.75 - $65.75/hr

Requirements: C++, TCP/IP, Web APIs (JSON/SOAP); .NET & C# would be helpful and a PLUS. No ... Dispatcher Phoenix while working with the latest technologies. Job Requirements • Bachelor ...

Navtech, Inc.

Senior Application Developer (C++)

Ramsey, NJ · On-site

$95K - $131K/yr

Requirements: C++, TCP/IP, Web APIs (JSON/SOAP); .NET & C# would be helpful and a PLUS. No ... Dispatcher Phoenix while working with the latest technologies. Job Requirements • Bachelor ...

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How much do tcp dispatcher jobs pay per hour?

As of Sep 11, 2026, the average hourly pay for tcp dispatcher in the United States is $22.03, according to ZipRecruiter salary data. Most workers in this role earn between $17.07 and $23.80 per hour, depending on experience, location, and employer.

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Telecom Dispatcher

Baltimore, MD • On-site

Triage Partners, LLC
Telecommunications • 51 - 200 employees
Learn more about Triage Partners, LLCexternal

Full-time

Retirement, PTO

Re-posted 14 days ago

Key responsibilities

  • Research and adjust work orders to ensure accurate and timely processing.

  • Maintain the customer database by making correct entries and providing updates on actions and events.

  • Route and monitor work orders to technicians, coordinate schedules, and produce reports on pending and completed work.

Job description

Telecom Dispatcher

Join a leading force in the telecommunications industry, delivering nationwide installation services to some of the country's largest telecom providers. We are committed to innovation, quality, and exceeding industry standards while supporting the rapid growth of modern communication infrastructure because we care deeply about helping our customers simplify their most complex challengesto meet the demands of a fast-paced world.

Whether you want to perfect your craft or advance your career, we offer competitive pay, comprehensive benefits, and an opportunity to work with like-minded innovators, doers, and problem-solvers.Unlike other companies, we're big enough to work with household names, yet agile enough to give our employees the support and collaboration they need to deliver excellence every day.

Perks of Working at TriagePartners:

  • Hybrid/Remote Flexibility
  • ComprehensiveBenefitsPackage
  • 401K Retirement with Company Match
  • Paid Time Off
  • CareerAdvancementOpportunities
  • AQuality Employee Recognition Program

Position Overview

The Dispatcher serves as the primary contact for all Field Technicians for Service, Installation and Outage Repair work performed daily. The Dispatcher is responsible for ensuring the completion and resolution of all work orders in the company database daily. The successful candidate will provide phone updates with field personnel; monitor, declare, report, and clear all outages, service calls and installations and take appropriate actions to respond to complaints or questions accordingly.

Key Responsibilities

  • Research and adjustment of work orders.
  • Maintenance of the customer database by making correct and timely entries during and immediately following each customer contact.
  • Timely updates of actions and events in the field that may impact customers.
  • Maintain the scheduling calendar.
  • Communicate effectively with outages, customer complaints, additional work orders, work order point allotments
  • Identify and expedite emergencies, reacting quickly under a diverse set of circumstances.
  • Perform callbacks when reorganizing service/installation schedules and verify when customer is not at home.
  • Provide courteous and helpful assistance to customers and prospective customers by maintaining current knowledge of the company's general operating procedures, programming packages and marketing efforts.
  • Routing and monitoring work orders to technicians to accommodate customer needs.
  • Produce regular reports for pending and completed work
  • Perform other related duties and tasks as assigned or as become evident.

Qualifications

  • Bilingual (English/Spanish required)
  • Proficiency with Microsoft Office including PowerPoint and MS Publisher.
  • Previous experience in customer service role.
  • Superior telephone skills, organizational skills, and communication skills, both written and verbal.
  • Ability to work flexible and extended hours occasionally as needed.
  • Must be high energy, positive attitude and comfortable in team environment.
  • At least one year of Call Center/Help Desk experience.

Preferred Qualifications

  • Experience with Cable Television billing system.
  • Knowledge of TCP/IP basic troubleshooting commands such as ping and traceroute.
  • In-depth knowledge of both Macintosh and Windows operating system.
  • One year of experience in dispatch operations, customer service and logistics.
  • Demonstrated ability to perform basic computer, converter box and cable modem troubleshooting.
Employment Type: Full-Time

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