POSITION DESCRIPTIONย
POSITION TITLE: Sales Associate - Platformย ย
EMPLOYMENT CLASSIFICATION:ย Non-Exempt
POSITION REPORTS TO: ย ย
DEPARTMENT: Sales Associateย ย
POSITION DESCRIPTION SUMMARY
A Sales Associate is responsible for daily execution of the Mission Statement, which includes providing First Class Service to both internal and external customers. The Sales Associate may perform tasks on the sales floor or in a support environment. This position ensures a positive customer shopping experience in a well-maintained and friendly environment.ย
POSITION REQUIREMENTS:ย
- Demonstrate selling experience in a fast paced, service-oriented retail settingย
- Demonstrated ability to Greet, Sell and Thank the customerย
- Put the customer first at all timesย
- Provide memorable, highly personalized customer service through needs analyses and product recommendations.ย
- Offer customers promotional products and servicesย
- Be able to resolve customer service issues and escalate as requiredย
- Create and maintain good working relationships with fellow associatesย
- Maintain store appearance with respect to visual merchandising, housekeeping, and maintenance standardsย
- Efficiently and accurately conduct customer transactions on our POSย
- Efficiently and accurately conduct receiving, cycle counts, product returns and transfer transactions, etc. on our handheldย
- Efficiently and accurately complete any required process controls (paperwork, etc.)ย
- Follow company policies and procedures and maintain a safe working environmentย
- Understands and complies with Cash Handling and Loss Prevention Standard Operating Proceduresย
POSITION QUALIFICATIONS:ย
- High school diploma or equivalency requiredย
- Minimum one year of retail or customer service experience preferredย
- Ability to work various shifts in a 7/365 team orientated environmentย
- Excellent customer service skills and an ability to communicate effectively using the English languageย
- Self-starter able to prioritize and handle various tasks simultaneouslyย
- Ability to adapt to changing priorities and unexpected situationsย
- Proficiency required in reading, writing, and mathematicsย
- Ability to pass the Federal Criminal History Records Check, Paradies Background Check, and the applicable FAA requirements Department of Transportation requirementsย
- Computer work, heavy lifting (40 lbs.), long standing periods, climbing lifting, bending, nights or weekend work, based in a store or group of stores; early morning, evening and weekend work and holidayย