Target Delivery Driver Jobs (Flexible Options) in Troy, MI

Job Summary:

The Senior Business Process Lead - PPM is a Finance-led business process owner responsible for identifying business process capability gaps, standardizing business processes, defining and prioritizing Oracle ERP-enabled capabilities for Project Portfolio Management (PPM). This role leads the business "what/why" outcomes, value ranking business related requests, assembling business requirements intent, acceptance criteria approval, and business readiness for quarterly releases. The role partners closely with the IT ERP Product & Delivery organization, which owns the technical "how/when" of identified business-related requests, platform roadmap, solution design, delivery execution, environments, deployments, integrations, and technical readiness.
This position is also the Subject Matter Expert (SME) for the PPM workstream, partnering day-to-day with the existing business SME(s) in Advisory, Assurance, Tax and Finance to ensure requirements, decisions, testing, and readiness reflect real operational needs-without pulling the current SME/leaders into constant review and discussion mechanics.
The PPM focus areas are, but not limited to, Project Control, Project Costing, Project Billing, Project Contracts, Project Performance, Project Resource Management, Task Management, Customers, Capital Projects, Internal Projects, Project Cost Adjustments, Project Budget, Project Renew Amendments, Project Reserves, Project Close, Automation, AI and Reporting.
This position is to collaborate with Internal Audit to embed compliance/controls into defining business requirements and reporting requirements.  This role does not own production support, system administration, or application configurations.
 

Job Duties:

Workstream SME Leadership (PPM) 

• Serves as the Financial Systems SME and business process lead for the PPM workstream, partnering with the business process owner/SME(s) who retain operational process ownership
• Partners collaboratively with the business process owner/SME(s) to validate process intent, confirm operational feasibility, and ensure changes are adopted effectively
• Translates business SME input into clear outcomes, requirements intent, and acceptance criteria; drive timely decisions to avoid delivery delays
• Maintains knowledge of current-state and target-state PPM processes, key policies, reporting needs, and control expectations
• Develops and maintains business process maps (BPMN)
• Develops and execute test scenarios/scripts (/UAT) and validate fixes
• Contributes to training materials, jobs aids, SOPs and OGL

 
Business Process Capability Ownership (PPM )

• Defines target-state business capabilities and process outcomes for PPM applications (e.g., project accounting outcomes)
• Maintains the business capability requirements (what/why) and business value ranking to inform the ERP Product & Delivery team that retains accountability for delivery sequencing. Defines measurable success metrics and partner on value realization reporting (cycle time, quality, adoption, compliance outcomes)

Business Requirements Intent, Acceptance Criteria Approval & Traceability

• Leads discovery with Finance/Operations stakeholders to capture business needs, pain points and desired outcomes. Drafts business requirements intent and business acceptance criteria, including controls/audit evidence needs, reporting impacts, and data integrity considerations
• Partners with IT ERP Prodcut /Delivery teams who finalize the Functional Design Document (FDD); Collaborates with IT ERP Product Delivery teams who finalize the Technical Design Document (TDD) and those technical designs trace back to approved business requirement intent

Demand Intake & Backlog Governance (ServiceNow Azure DevOps (ADO)

• Serves as the business process SME lead for PPM/ demand items in ServiceNow. Ensure required intake fields are complete (i.e. outcomes, value driver, draft acceptance criteria, UAT owner, reporting impact)
• Collaborates with IT ERP Product Delivery Team t that a ServiceNow item has a linked ADO number and remains traceable through delivery and validation

Quarterly Release Governance - Business Readiness (Oracle cadence)

• Business impact assessment for quarterly Oracle releases and firm-led changes (process impacts, training/comms needs, reporting impacts, Finance compliance considerations)
• Coordinates validation/UAT approach in partnership with FS PM & IT ERP Product Management and ensure validation evidence is captured in ServiceNow
• Provides business readiness sign-off for releases impacting PPM processes; partner with IT ERP Product Delivery Team, who owns technical readiness and deployment execution

Business Controls, Business Compliance, Business Risk & Reporting Integrity (Business requirements focus)

• Translates Finance internal/external audit, compliance, and risk needs into business requirements and acceptance criteria for PPM/ processes/modules
• Partners with Finance Compliance & Internal Audit to ensure business requirements include evidence expectations and auditability
• Advocates for control automation and standardized reporting by specifying control outcomes and reporting needs; IT determines technical implementation

Vendor Engagement & Product Influence

• Participates in the ERP vendor discussions for the PPM/ pillar by coordinating ongoing touchpoints with vendor and community product groups advocating for functionality enhancements in the product that represents functionality to better align with the firm's business strategy, operating model and representing Accounting/Assurance/Tax Professional Services industry
• Assists with the development and submission of Oracle enhancement requests and supporting artifacts (use cases, impact statements, prioritization rationale)
• Other duties as required
   

Supervisory Responsibilities:

• N/A

Qualifications, Knowledge, Skills, and Abilities:

Education:

• Bachelor's degree and five (5) or more years of experience working with Oracle PPM Cloud Applications, required or High School Diploma or GED equivalent and nine (9) or more years of experience working with Oracle PPM Cloud Applications , required 
• Bachelor's degree in accounting, Finance or, preferred 
• Master's degree, preferred 

Experience:

• Experience working within a professional services firm such as accounting, financial services, business advisory, marketing and/or banking industries, preferred

License/Certifications:

• N/A

Software:

• Proficient in the use of Oracle Cloud ERP, specifically PPM, required
• Proficient in the use of Business Intelligence Reporting Tools (i.e. OneStream, Hyperion), preferred 
• Proficient in the use of Microsoft Office Suite, specifically Excel, Word, and PowerPoint, required

Language:

• N/A

Other Knowledge, Skills & Abilities:

• Superior verbal and written communication skills
• Good technical and data analysis skills
• Capable of working and communicating effectively with professionals at all levels
• Able to work in a deadline-driven environment, and handle multiple projects/tasks with attention to detail
• Able to multi-task while working independently or within a group environment
• Superior analytical and diagnostic skills, with the ability to apply analysis in determining appropriate next steps
• Excellent computer skills with the aptitude to learn new software applications 
• Superior customer service skills
• Positive attitude and willingness to learn
• Strong interest in accounting, finance and systems
   

Individual salaries that are offered to a candidate are determined after consideration of numerous factors including but not limited to the candidate's qualifications, experience, skills, and geography.

National Range: $100,000 - $120,000
Maryland Range:  $100,000 - $120,000 
NYC/Long Island/Westchester Range:  $100,000 - $120,000

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