A position at White Cap isn't your ordinary job. You'll work in an exciting and diverse environment ... R). * Required to maintain a current and competent base of product knowledge relevant to ...
A position at White Cap isn't your ordinary job. You'll work in an exciting and diverse environment ... R). * Required to maintain a current and competent base of product knowledge relevant to ...
Tire Installer
Kelowna, BC · On-site
CA$21/hr
Re attaches wheels to auto using impact gun in accordance with TIA R.I.S.T Standards. * Resets and or relearns vehicles TPMS sensors as required using Costco supplied reset tool. * Alerts manager ...
Tire Installer
Kelowna, BC · On-site
CA$21/hr
Re attaches wheels to auto using impact gun in accordance with TIA R.I.S.T Standards. * Resets and or relearns vehicles TPMS sensors as required using Costco supplied reset tool. * Alerts manager ...
T R information
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What are the key skills and qualifications needed to thrive as a Treasury Analyst, and why are they important?
What is the difference between T R vs Customer Service Representative?
| Aspect | T R | Customer Service Representative |
|---|---|---|
| Required credentials | Typically requires technical certifications or industry-specific training | High school diploma or equivalent, with customer service training often preferred |
| Work environment | Office or technical setting, often involving troubleshooting or technical support | Call centers, retail, or office environments focused on customer interaction |
| Employer and industry usage | Common in technical, manufacturing, or specialized service industries | Widely used across retail, telecommunications, banking, and service sectors |
| Common search and comparison intent | Understanding technical roles and certifications | Customer interaction skills and roles |
The comparison between T R and Customer Service Representative highlights that T R roles often require technical certifications and involve technical or specialized work environments, whereas Customer Service Representatives focus on customer interaction and typically require less formal technical training. Both roles are essential in their respective industries, but they serve different functions and skill sets.
What are T R?

Account Manager (Mechanical, Electrical, Plumbing and Industrial Manufacturing)
Kelowna, BC
Full-time
Posted 9 days ago
White Cap rating
7.2
Based on 121 frontline employees who took The Breakroom Quiz
6th of 13 rated diy builders merchants
Job description
A position at White Cap isn't your ordinary job. You'll work in an exciting and diverse environment, meet interesting people, and have a variety of career opportunities.
The White Cap family is committed to Building Trust on Every Job. We do this by being deeply knowledgeable, fully capable, and always dependable, and our associates are the driving force behind this commitment.
Job Summary
Primarily responsible for profitably growing sales in assigned customer base and achieving assigned sales growth targets. Prospecting for new accounts and increasing core and cross-sell opportunities within existing customers. Relentlessly driving customer success and delivering a seamless customer experience by leveraging the power of White Cap tools and resources. This position requires the operation of a Company Vehicle or a Personal Vehicle, and such operation is done consistently more than 20% of the average work week. If selected for this position, the company will run a Motor Vehicle Record (MVR) report. A requirement of this position is an acceptable MVR report.
Major Tasks, Responsibilities and Key Accountabilities
Conducts business out in the field via face-to-face interactions with both potential and existing customers.
Increases customer value through cross-selling.
Teams with individuals within the sales organization and key Shared Service support personnel to execute sales growth initiatives.
Forecasts, prospects, and bids for new business to include customers, markets, and additional service opportunities.
Develops and sustains sales relationships with key decision-makers and influencers on all levels of an organization.
Partners with customers, vendors, Credit, and A/R to quickly resolve customer service issues.
Maintains a current and competent base of product knowledge and applies that knowledge when servicing customers.
Maintains and submits all required sales administration reports. Regularly attends company meetings.
Nature and Scope
Demonstrates skill in data analysis techniques by resolving missing/incomplete information and inconsistencies/anomalies in more complex research/data.
Nature of work requires increasing independence; receives guidance only on unusual, complex problems or issues. Work review typically involves periodic review of output by a supervisor and/or direct customers of the process.
May provide general guidance/direction to or train junior level support or professional personnel.
Work Environment
Located in a comfortable indoor area. Any unpleasant conditions would be infrequent and not objectionable.
Most of the time is spent sitting in a comfortable position and there is frequent opportunity to move about. On rare occasions there may be a need to move or lift light articles.
Typically requires overnight travel less than 10% of the time.
Education and Experience
Typically requires BS/BA in a related discipline. Generally 2-5 years of experience in a related field OR MS/MA and generally 2-4 years of experience in a related field. Certification is required in some areas.
Preferred Qualifications
Knowledge of Miller Heiman's Strategic Selling and Large Account Management Process concepts.
Prior experience in telesales and possession of proven phone sales skills.
Knowledge in company product line.
Must be able to grow sales, prospect for new accounts, and increase crosssell opportunities.
Experience conducting field-based customer interactions and building strong sales relationships.
Must effectively resolve customer service issues by partnering across departments (vendors, credit, A/R).
Required to maintain a current and competent base of product knowledge relevant to construction supplies and tools.
Work requires increasing independence, guidance only on complex issues.
Comfortable working in a mix of indoor admin work and field visits.
Required to attend company meetings regularly.
If you're looking to play a role in building Canada, consider one of our open opportunities. We can't wait to meet you.
Minimum Pay
$0.00What White Cap employees say
Pay
Benefits
Hours and flexibility
Workplace
Get the full story on Breakroom
About White Cap
Sourced by ZipRecruiter
Industry
Construction materials wholesalers
Company size
501 - 1,000 Employees
Headquarters location
Norcross, GA, US
Year founded
1976