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Systems Support Representative Jobs in Oregon (NOW HIRING)

Artech Information System LLC

Desktop support

Portland, OR · On-site

$21.50 - $27.25/hr

Desktop Support Representative Onsite Support Location: portland,or Duration: 1+ years Skills Overview Deskside Support Tech. Must be experienced in DESKSIDE support Win7/Win XP OS support.

Cascade Management

IT Support Technician I

Tigard, OR · On-site

$17 - $20/hr

Provides support to staff on all company-supported applications, utilizing basic technical ... systems and applications. Physical Demands The physical demands described here are representative ...

Cascade Management

IT Support Technician I

Tigard, OR · On-site

$17 - $20/hr

Provides support to staff on all company-supported applications, utilizing basic technical ... systems and applications. Physical Demands The physical demands described here are representative ...

Nutrien

Operations Support

Keizer, OR · On-site

Blend dry and liquid fertilizer with automated blend systems * Load and deliver product to ... The estimated salary that Indeed, Glassdoor and LinkedIn lists does not represent Nutrien ...

Nutrien

Operations Support

Tangent, OR · On-site

Blend dry and liquid fertilizer with automated blend systems * Load and deliver product to ... The estimated salary that Indeed, Glassdoor and LinkedIn lists does not represent Nutrien ...

Nutrien

Operations Support

Tangent, OR · On-site

Blend dry and liquid fertilizer with automated blend systems * Load and deliver product to ... The estimated salary that Indeed, Glassdoor and LinkedIn lists does not represent Nutrien ...

Maersk

Operations Support

Portland, OR · On-site

Receipt confirmation in system - (triggers financial action for some customers.) * In Fulfillment operations, responsible for all fulfillment functions - wave production.... Etc. * Performs job ...

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All JobsSystems Support Representative JobsSystems Support Representative Jobs in Oregon

Systems Support Representative information

What is the difference between Systems Support Representative vs Help Desk Technician?

AspectSystems Support RepresentativeHelp Desk Technician
Required CertificationsCompTIA A+, Network+ (often)CompTIA A+, ITIL (sometimes)
Work EnvironmentCorporate IT, technical support teamsHelp desk, call centers, IT support
Employer & Industry UsageBusinesses, IT service providersIT departments, managed service providers
Common Search & ComparisonYesYes

The Systems Support Representative and Help Desk Technician roles both involve technical support, but the Systems Support Representative often handles more complex issues and may work directly with internal teams or clients. Help Desk Technicians typically focus on initial troubleshooting and customer service. Both roles require similar certifications and are found in similar environments, but the scope and complexity of tasks can differ.

Is remote systems support representative a stressful job?

Remote systems support representatives often face stress from managing multiple technical issues, meeting response time expectations, and providing customer service remotely. The job requires strong problem-solving skills, patience, and the ability to handle high-pressure situations, which can contribute to stress levels depending on workload and support environment.

What is the role of a systems support representative?

A systems support representative provides technical assistance to users by troubleshooting hardware, software, and network issues. They often diagnose problems, resolve technical faults, and may use tools like remote support software or ticketing systems to ensure system functionality and user satisfaction.
Infographic showing various Systems Support Representative job openings in Oregon as of August 2026, with employment types broken down into 1% As Needed, 71% Full Time, 23% Part Time, and 5% Contract. Highlights an 87% Physical, 3% Hybrid, and 10% Remote job distribution.

212955 Customer Support Engineer

Hillsboro, OR • On-site

Procom Services
Manufacturing • 1 - 10 employees
Learn more about Procom Servicesexternal

Full-time

Re-posted 25 days ago

Job description

Company Description

Procom is a leading provider of professional IT services and staffing to businesses and governments in Canada.
With revenues over $500 million, the Branham Group has recognized Procom as the 3rd largest professional services firm in Canada and is now the largest "Canadian-Owned" IT staffing/consulting company.

Procom's areas of staffing expertise include:

Application Development
Project Management
Quality Assurance
Business/Systems Analysis
Datawarehouse & Business Intelligence
Infrastructure & Network Services
Risk Management & Compliance
Business Continuity & Disaster Recovery
Security & Privacy
Specialties

Contract Staffing (Staff Augmentation)
Permanent Placement (Staff Augmentation)
ICAP (Contractor Payroll)
Flextrack (Vendor Management System)

Job Description

Will work on global user support requests for the mission-critical MDO SCI Windows tool owned by this team. Responsibilities include being a first responder to customer issues, doing triage, effectively duplicating the issues and clearly communicating to developers. Also monitoring error and event logs for proactive support. Filing bugs in TFS/Rally as appropriate. Restarting services, Server, database, etc. When not dealing with immediate issues, documenting existing application processes, support problems and resolutions in an FAQ and updating the Tools user manuals. 


Responsibilities include being a first responder to customer issues, doing triage, effectively duplicating the issues and clearly communicating to developers. Also monitoring error and event logs for proactive support. Filing bugs in TFS/Rally as appropriate. Restarting services, Server, database, etc. When not dealing with immediate issues, documenting existing application processes, support problems and resolutions in an FAQ and updating the Tools user manuals. 

Qualifications
  • IIS 
  • Windows Server 
  • Webservices 
  • Windows Application 
  • Clustered Environment 
  • Excellent Communication Skills (writing/verbal) 
  • Ability and willingness to learn a new internal tool 
  • Ability to work well with a team 
  • Minimum 2-4 years college degree in relevant field 
  • Minimum 4-6 years relative hands on experience 


Preferred Skills: 

  • SQL Server 
  • C#.NET 
  • Script language 
  • App Fabric
Additional Information
PLEASE NOTE THAT WE ARE NOT ABLE TO WORK WITH CANDIDATES ON H1B VISAS OR CANDIDATES REPRESENTED BY THIRD PARTIES.

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