Systems Reliability Engineer Jobs (NOW HIRING)

Hungry, Humble, Honest, with Heart.
The Opportunity
Are you a detail-oriented problem solver with a passion for optimizing cloud operations and a knack for writing efficient scripts? If so, you'll thrive in our dynamic Nutanix team, where your skills will directly impact the availability and performance of our cutting-edge cloud technology while collaborating with a global network of talented professionals dedicated to innovation and operational excellence.
About the Team
At Nutanix, you'll join the Private Cloud team within the broader Global Cloud Operations (GCO) team, a dynamic assembly of over 70 passionate individuals spread across the US, Netherlands, Serbia, and India. This diverse group thrives in a high-energy IT environment that prioritizes innovation and operational excellence. You'll experience a collaborative culture that fosters teamwork and a sense of unity, despite our geographical dispersion. The GCO team plays a crucial role in ensuring the smooth operation of critical systems, leveraging cutting-edge technologies and automation to achieve our goals. You will report to the Manager of Hybrid Cloud Operations, a dedicated mentor committed to supporting your professional growth and success within the team.
In this role, you will report to the Manager of Hybrid Cloud Infrastructure. Our work setup is hybrid, requiring you to be on-site three days a week while giving you the flexibility to work remotely for the remaining days. Travel commitments are very minimal, as they are not a primary aspect of the role and will only occasionally arise as needed for collaboration or specific events.
Your Role

• Ensure the 24/7 availability and reliability of Nutanix's cloud services and infrastructure.
• Respond promptly to alerts and support tickets, troubleshooting and resolving issues effectively.
• Collaborate with QA, Development, and Infrastructure teams to design and implement robust monitoring solutions.
• Manage deployment of software patches, upgrades, and administrative tools to maintain system integrity.
• Participate in on-call rotation to provide after-hours support and maintain service level agreements (SLAs).
• Develop and enhance automation scripts using languages like Python or Bash for operational efficiency.
• Document processes and procedures for knowledge sharing and continuous improvement within the team.
• Achieve first-year objectives by streamlining incident response processes and enhancing system monitoring capabilities.

What You Will Bring

• Proficiency in Linux/UNIX system administration with advanced troubleshooting skills.
• Strong scripting capabilities in languages such as Python and Bash.
• Experience in a 24/7 NOC environment, preferably with a cloud service provider.
• Solid understanding of cloud infrastructure components (firewalls, load balancers, DNS, etc.).
• Knowledge of cloud technologies and architectures, especially in SaaS environments.
• 3-5 years of hands-on experience with (must have) Nutanix AOS, AHV, and Prism Central, and VMware/Proxmox/KVM.
• Excellent problem-solving abilities and strong communication skills.
• A relevant degree in Computer Science, Information Technology, or a related field is preferred.

Work Arrangement
Hybrid: This role operates in a hybrid capacity, blending the benefits of remote work with the advantages of in-person collaboration. For most roles, that will mean coming into an office a minimum of 3 days per week, however certain roles and/or teams may require more frequent in-office presence. Additional team-specific guidance and norms will be provided by your manager.
The pay range for this position at commencement of employment is expected to be between USD $ 117,600 and USD $ 173,000 per year.
However, base pay offered may vary depending on multiple individualized factors, including market location, job-related knowledge, skills, and experience. The total compensation package for this position may also include other elements, including a sign-on bonus, restricted stock units, and discretionary awards in addition to a full range of medical, financial, and/or other benefits (including 401(k) eligibility and various paid time off benefits, such as vacation, sick time, and parental leave), dependent on the position offered. Details of participation in these benefit plans will be provided if an employee receives an offer of employment.
If hired, employee will be in an "at-will position" and the Company reserves the right to modify base salary (as well as any other discretionary payment or compensation program) at any time, including for reasons related to individual performance, Company or individual department/team performance, and market factors. Our application deadline is 40 days from the date of posting. In good faith, the posting may be removed prior to this date if the position is filled or extended in good faith.
Nutanix is an equal opportunity employer.
Nutanix is an Equal Employment Opportunity and (in the U.S.) an Affirmative Action employer. Qualified applicants are considered for employment opportunities without regard to race, color, religion, sex, sexual orientation, gender identity or expression, national origin, age, marital status, protected veteran status, disability status or any other category protected by applicable law. We hire and promote individuals solely on the basis of qualifications for the job to be filled. We strive to foster an inclusive working environment that enables all our Nutants to be themselves and to do great work in a safe and welcoming environment, free of unlawful discrimination, intimidation or harassment. As part of this commitment, we will ensure that persons with disabilities are provided reasonable accommodations. If you need a reasonable accommodation, please let us know by contacting [email protected].