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Systems Engineer Support Analyst Jobs in Texas (NOW HIRING)

AMSYS Talent

System Support Analyst

Houston, TX · On-site

... Analyst mindset-someone who can troubleshoot, identify root causes, document processes, and ... systems, workflows, and user experience. What You'll Do * Provide Level 3 support for complex ...

Procom Services

Technical Support Analyst

Plano, TX · On-site

... Engineer, within the Security System Protection Solutions Division, you will be responsible for supporting our entire licensed customer base through a variety of mediums. Technical Support Analyst ...

Uprite

System Support Analyst (L1)

Houston, TX · On-site

System Support Analyst Location: Houston Department: Service Desk Reports To: Service Manager Are you an End User Support guru who thrives in a fast-paced, team-oriented environment? At Uprite ...

Uprite Services

System Support Analyst (L1)

Houston, TX · On-site

$18.50 - $21.50/hr

System Support Analyst Location: Houston Department: Service Desk Reports To: Service Manager Are you an End User Support guru who thrives in a fast-paced, team-oriented environment? At Uprite ...

Uprite Services

System Support Analyst (L1)

Houston, TX · On-site

$18.50 - $21.50/hr

System Support Analyst Location: Houston Department: Service Desk Reports To: Service ManagerAre you an End User Support guru who thrives in a fast-paced, team-oriented environment? At Uprite ...

Actalent

Systems Engineer

Houston, TX

$55 - $75/hr

... support requirements and systems documentation activities. Essential Skills * Strong experience with requirements engineering, including requirements definition, analysis, and management. * Hands-on ...

Starfish

... procedures, analyses/evaluation of results, and related recommendations. * Provide Agile and Digital system/program engineering, technical support and technical training to support programs ...

New

Permian Resources

Peloton Support Analyst

Midland, TX

... Systems, Computer Science, Engineering, or equivalent practical experience * Application support experience supporting business-critical SaaS or enterprise platforms with production ownership * +5 ...

Actalent

Systems Engineer

Richardson, TX · On-site

... support the full lifecycle of system development, from proposal through design, implementation ... Analyze requirements traceability and verification to confirm that all requirements are properly ...

Permian Resources

Peloton Support Analyst

Midland, TX · On-site

... Systems, Computer Science, Engineering, or equivalent practical experience * Application support experience supporting business-critical SaaS or enterprise platforms with production ownership * +5 ...

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Systems Engineer Support Analyst information

What is a systems engineer support analyst?

Systems Engineer Support Analysts are IT professionals who combine systems engineering knowledge with technical support skills to ensure the smooth operation of an organization’s computer systems. They are responsible for troubleshooting hardware and software issues, maintaining system performance, and providing technical assistance to end users or internal teams. These analysts often work closely with systems engineers, network administrators, and other IT staff to implement solutions, monitor system health, and resolve complex technical problems. Their role is critical in minimizing downtime and ensuring business continuity.

What are the key skills and qualifications needed to thrive as a systems engineer support analyst?

To thrive as a Systems Engineer Support Analyst, you need a strong foundation in systems administration, troubleshooting, and IT infrastructure, often supported by a degree in computer science or related certifications like CompTIA, Microsoft, or Cisco. Familiarity with operating systems (Windows, Linux), network protocols, ticketing systems, and monitoring tools is essential. Excellent problem-solving, communication, and customer service skills help you resolve issues efficiently and collaborate with both technical and non-technical stakeholders. These skills ensure reliable system performance, minimize downtime, and provide effective support in dynamic IT environments.

What are some common challenges faced by systems engineer support analysts when troubleshooting complex technical issues?

Systems Engineer Support Analysts often encounter challenges such as diagnosing multifaceted problems that cross several system layers, coordinating with multiple teams, and balancing urgent support requests with ongoing project work. These professionals must quickly analyze logs, identify root causes, and implement solutions while minimizing system downtime. Clear communication and documentation are essential, as analysts frequently collaborate with developers, network engineers, and end-users to resolve issues efficiently.

What is the difference between Systems Engineer Support Analyst vs Network Support Specialist?

AspectSystems Engineer Support AnalystNetwork Support Specialist
CertificationsCompTIA Network+, Cisco CCNA, Microsoft certificationsCompTIA Network+, Cisco CCNA, Cisco CCNP
Work EnvironmentIT departments, technical support teams, enterprise environmentsNetwork operations centers, ISPs, corporate networks
Employer & IndustryTech companies, large enterprises, government agenciesTelecommunications, internet service providers, large corporations
Common Search IntentUnderstanding roles, career paths, job requirementsNetwork troubleshooting, infrastructure support, certifications

The Systems Engineer Support Analyst and Network Support Specialist roles share overlapping skills in networking and certifications. However, the Systems Engineer Support Analyst typically focuses on supporting and maintaining systems and applications within an organization, while the Network Support Specialist concentrates on network infrastructure and connectivity issues. Both roles are vital in IT support but differ in scope and daily responsibilities.

Is a Systems Engineer Support Analyst a high paying job?

Systems Engineer Support Analysts typically earn competitive salaries that vary based on experience, location, and industry. They often require technical skills in systems administration, troubleshooting, and certifications such as CompTIA or Cisco, which can influence earning potential.

What cities in Texas are hiring for Systems Engineer Support Analyst jobs?

Cities in Texas with the most Systems Engineer Support Analyst job openings:

Infographic showing various Systems Engineer Support Analyst job openings in Texas as of August 2026, with employment types broken down into 1% As Needed, 73% Full Time, 19% Part Time, 6% Contract, and 1% Nights. Highlights an 87% Physical, 3% Hybrid, and 10% Remote job distribution.

System Support Analyst

Houston, TX • On-site

AMSYS Talent
See more jobs at AMSYS Talentexternal

Full-time

Re-posted 16 days ago

Job description

We're looking for a senior IT professional who enjoys solving complex technical issues while working closely with business users to improve IT operations. This role combines Level 3 technical support with a Technical Business Analyst mindset-someone who can troubleshoot, identify root causes, document processes, and recommend improvements. You'll serve as the escalation point for critical issues while partnering with internal teams to improve systems, workflows, and user experience.
What You'll Do
  • Provide Level 3 support for complex desktop, server, Microsoft 365, and infrastructure issues.
  • Serve as the escalation point for Level 1 and Level 2 support teams.
  • Administer and troubleshoot Microsoft 365, including Exchange Online, Teams, SharePoint, OneDrive, Intune, and Entra ID.
  • Support Windows Server, Active Directory, Group Policy, DNS, DHCP, and core networking.
  • Perform root cause analysis and implement long-term solutions for recurring issues.
  • Work with business users to gather requirements, document processes, and recommend technical improvements.
  • Create technical documentation, SOPs, and knowledge base articles.
  • Coordinate with vendors and internal teams on projects, upgrades, and issue resolution.
  • Mentor junior support technicians and promote IT best practices.
What We're Looking For
  • 5+ years of IT infrastructure or senior desktop support experience.
  • Strong Microsoft 365 administration experience.
  • Experience supporting Windows Server, Active Directory, Azure/Entra ID, networking, and endpoint management.
  • Experience with Azure cloud administration is preferred.
  • Strong troubleshooting and analytical skills.
  • Ability to translate business requirements into practical technical solutions.
  • Experience with ITSM platforms such as ConnectWise, ServiceNow, or Freshservice.
  • PowerShell or automation experience is a plus.
  • Excellent communication and customer-facing skills.
Nice to Have
  • Microsoft 365 or Azure certifications
  • ITIL Foundation
  • CompTIA Network+ or Security+

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