System Support Jobs in Toronto, ON (NOW HIRING)

Requisition ID: 255399 
Join a purpose driven winning team, committed to results, in an inclusive and high-performing culture.

• Understand business processes and technology landscape, responsible to keep a wholistic view on the domain's current and future system needs. 

• Ensure that technical specifications are clearly, accurately and thoroughly documented and understood for both system changes and/or process changes. 

• Ensure sign off and completeness of technical requirements and specifications from both technology and business owners.  

• Investigate and resolve incidents independently and escalate complex issues as needed.  

• Develop and maintain relationships with stakeholders and subject matter experts on both technology and business areas.  

• Develop detailed progress reports and timely communications to key stakeholders and domain leads  

• Develop a strong knowledge of the product backlog and work closely within the domain team, ensuring systems requirements are assigned to the right technology teams 

• Provide support/guidance with test validations, implementation, and manages transitioning the change to a steady state maintenance function 

• University degree in Computer Science, Information Technology, Engineering or related field  

• 5+ years experience as a Systems Analyst in a complex enterprise environment. 

• Ability to break down high level requirements into structured insights and actionable outcomes.  

• Ability to deliver results in face paced, challenging and dynamic environment.  

• Strong verbal and troubleshooting skills 

• Proficiency in JIRA, Confluence, system architectural design, data mapping and system flows.  

• Proficiency in Agile/Scrum and SDLC methodologies 

• Diversity, Equity, Inclusion & Allyship - We strive to create an inclusive culture where every employee is empowered to reach their fullest potential, respected for who they are, and are embraced through bias-free practices and inclusive values across Scotiabank. We embrace diversity and provide opportunities for all employee to learn, grow & participate through our various Employee Resource Groups (ERGs) that span across diverse gender identities, ethnicity, race, age, ability & veterans. 

• Accessibility and Workplace Accommodations - We value the unique skills and experiences each individual brings to the Bank, and are committed to creating and maintaining an inclusive and accessible environment for everyone. Scotiabank continues to locate, remove and prevent barriers so that we can build a diverse and inclusive environment while meeting accessibility requirements.  

• Upskilling through online courses, cross-functional development opportunities, and tuition assistance. 

• Competitive Rewards program including bonus, flexible vacation, personal, sick days and benefits will start on day one. 

• Dynamic Ecosystem - Free tea & coffee, universal washrooms, and lots of space for team collaboration. 

• Community Engagement - No matter where you choose to work from; we offer opportunities for community engagement & belonging with our various programs. 

Location(s):  Canada : Ontario : Toronto 
Scotiabank is a leading bank in the Americas. Guided by our purpose: "for every future", we help our customers, their families and their communities achieve success through a broad range of advice, products and services, including personal and commercial banking, wealth management and private banking, corporate and investment banking, and capital markets.  
At Scotiabank, we value the unique skills and experiences each individual brings to the Bank, and are committed to creating and maintaining an inclusive and accessible environment for everyone. If you require accommodation (including, but not limited to, an accessible interview site, alternate format documents, ASL Interpreter, or Assistive Technology) during the recruitment and selection process, please let our  Recruitment team know. If you require technical assistance, please click here. Candidates must apply directly online to be considered for this role. We thank all applicants for their interest in a career at Scotiabank; however, only those candidates who are selected for an interview will be contacted.