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System Support Jobs in Washington (NOW HIRING)

System Support Representative

MD · On-site

$70K - $95K/yr

As our System Support Representative, you'll enjoy a competitive salary of $70,000-$95,000 per year along with valuable position-specific benefits, including paid travel and per diem for TDY ...

System Support Representative

MD · On-site

$70K - $95K/yr

As our System Support Representative, you'll enjoy a competitive salary of $70,000-$95,000 per year along with valuable position-specific benefits, including paid travel and per diem for TDY ...

This position will provide first line support for computer systems acting as a liaison between information systems and the remainder of the organization. Perform as part of a project management team ...

Role Overview The Systems Support Specialist is responsible for providing on-site and remote end ... Runs diagnostic tests to isolate system problems and makes recommendations for potential solutions.

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Showing results 1-20

System Support information

See Washington salary details

$14

$28

$47

How much do system support jobs pay per hour?

As of Sep 10, 2026, the average hourly pay for system support in Washington is $28.35, according to ZipRecruiter salary data. Most workers in this role earn between $21.78 and $32.12 per hour, depending on experience, location, and employer.

What is the difference between System Support vs Network Support?

AspectSystem SupportNetwork Support
CertificationsCompTIA A+, Microsoft CertifiedCompTIA Network+, Cisco CCNA
Work EnvironmentHelp desk, on-site, remoteNetwork labs, data centers, on-site
Employer & Industry UsageIT departments, tech companies, SMBsTelecom, large enterprises, data centers
Common Search & ComparisonYesYes

System Support focuses on troubleshooting and maintaining computer systems, hardware, and software. Network Support specializes in managing and troubleshooting network infrastructure like routers, switches, and connectivity issues. While both roles require technical certifications and often overlap, System Support is broader in system management, whereas Network Support is specialized in network infrastructure.

How to become a system support?

To become a system support professional, you typically need a high school diploma or equivalent, along with knowledge of computer hardware, software, and networking. Earning certifications such as CompTIA A+ or Network+ can improve job prospects, and gaining experience through internships or entry-level IT roles is beneficial. Strong problem-solving skills and familiarity with operating systems like Windows or Linux are also important.

What cities in Washington are hiring for System Support jobs?

Cities in Washington with the most System Support job openings:

Infographic showing various System Support job openings in Washington as of August 2026, with employment types broken down into 1% As Needed, 71% Full Time, 18% Part Time, 2% Temporary, and 8% Contract. Highlights an 86% Physical, 2% Hybrid, and 12% Remote job distribution, with an average salary of $58,964 per year, or $28.3 per hour.

System Support Specialist

Silver Spring, MD • On-site

Dow Jones & Company, Inc.
Video and Audio Streaming Services • 5 - 10K employees

$70K - $85K/yr

Full-time

Medical, Dental, Vision, Retirement, PTO

Re-posted 24 days ago


Dow Jones rating

8.7

Company rating: 8.7 out of 10

Based on 9 frontline employees who took The Breakroom Quiz


Job description

Job Description:
About the Team:
The Print Team supports the end-to-end lifecycle of Dow Jones' print publications-including The Wall Street Journal, Barron's, Investor's Business Daily, and the New York Post.
Operating across ad intake, production workflows, plant operations, printing, packaging, single copy and amenity sales, Reprints and Licensing, and distribution; the team collaborates with internal cross-functional partners and external vendors, distributors, and the USPS to ensure quality, content freshness, safety, and cost efficiency from creation to final delivery.
About the Role
The White Oak plants provide printing services for WSJ, Barron's and the NY Post. Our plant technicians maintain, and troubleshoot all production equipment across the three primary functioning areas of the plateroom, press/reel room, and mailroom. You will also perform desktop services work normally handled by IT in other Dow Jones facilities such as equipment upgrades, virus software upgrades and equipment backups to maintain mission critical systems to safely run equipment. You will be based in White Oak, Maryland and report to the Technology Service Manager.
You Will:
  • Troubleshoot and repair industrial machinery including PLC and relay controls, variable speed drives, and pneumatic controls.
  • Have the basic knowledge of electrical and electronics in accordance to Ohm's law and will use electrical test equipment including a VOM meter and oscilloscope.
  • Provide PC support including Windows operating system and basic networking.
  • Have the willingness and ability to work nights, weekends, and holidays.

You Have:
  • 3-5 years of electro-mechanical experience.
  • Prioritization and time management skillsets.
  • Ability to communicate effectively, both written and oral.
  • A technical Degree or equivalent military training or related work experience.

Our Benefits
  • Comprehensive Healthcare Plans
  • Paid Time Off
  • Retirement Plans
  • Comprehensive Medical, Dental and Vision Insurance Plans
  • Education Benefits
  • Paid Maternity and Paternity Leave
  • Family Care Benefits
  • Commuter Transit Program
  • Subscription Discounts
  • Employee Referral Program

Learn more about all our US benefits
#LI-Onsite
Equal Opportunity Employer
All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, national origin, protected veteran status, disability status or any other protected characteristic under applicable law. EEO/Disabled/Vets
Reasonable Accommodation
We are committed to providing reasonable accommodation for qualified individuals with disabilities in our job application and/or interview process. If you need assistance or accommodation in completing your application or participating in an interview due to a disability, email us at talentresourceteam@dowjones.com. Please put "Reasonable Accommodation" in the subject line and provide a brief description of the type of assistance you need. This inbox will not be monitored for application status updates.
Please refer to the privacy notice at the bottom of this page for submitting any data access, deletion, or other data subject rights requests, where permitted under your local laws and regulations.
Business Area:
Dow Jones - Print Operations
Job Category:
IT, Telecom & Internet
Union Status:
Non-Union role
Base Pay Range: $70,000 - $85,000
We're committed to offering competitive and flexible compensation to attract top talent. This pay range reflects our good faith estimate for the role and may vary based on a candidate's experience, skills, location, and other relevant factors.
For bonus-eligible roles, targets are determined based on multiple considerations, including market benchmarks and individual contributions.
For benefits-eligible roles, we offer a comprehensive and competitive benefits package covering health, retirement, wellbeing, and more, along with optional benefits to meet the diverse needs of our employees.

What Dow Jones employees say

Pay

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