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System Support Jobs in Virginia (NOW HIRING)

City of Norfolk, VA

Support Technician

Norfolk, VA · On-site

$42K - $70K/yr

Assists in maintaining the work management system. Providing information and assistance as needed. If you're passionate about helping others navigate complex systems and ready to support those who ...

City of Norfolk

Support Technician

Norfolk, VA · On-site

$42K - $70K/yr

Assists in maintaining the work management system. Providing information and assistance as needed. If you're passionate about helping others navigate complex systems and ready to support those who ...

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System Support information

What is the difference between System Support vs Network Support?

AspectSystem SupportNetwork Support
CertificationsCompTIA A+, Microsoft CertifiedCompTIA Network+, Cisco CCNA
Work EnvironmentHelp desk, on-site, remoteNetwork labs, data centers, on-site
Employer & Industry UsageIT departments, tech companies, SMBsTelecom, large enterprises, data centers
Common Search & ComparisonYesYes

System Support focuses on troubleshooting and maintaining computer systems, hardware, and software. Network Support specializes in managing and troubleshooting network infrastructure like routers, switches, and connectivity issues. While both roles require technical certifications and often overlap, System Support is broader in system management, whereas Network Support is specialized in network infrastructure.

How to become a system support?

To become a system support professional, you typically need a high school diploma or equivalent, along with knowledge of computer hardware, software, and networking. Earning certifications such as CompTIA A+ or Network+ can improve job prospects, and gaining experience through internships or entry-level IT roles is beneficial. Strong problem-solving skills and familiarity with operating systems like Windows or Linux are also important.
Infographic showing various System Support job openings in Virginia as of August 2026, with employment types broken down into 1% As Needed, 67% Full Time, 28% Part Time, and 4% Contract. Highlights an 89% Physical, 3% Hybrid, and 8% Remote job distribution.

Systems Administrator / Helpdesk Support

Chantilly, VA • On-site

Peraton
IT Services • 10K+ employees
Learn more about Peratonexternal

$112K - $179K/yr

Full-time

PTO

Re-posted 7 days ago

Peraton rating

8.3

Company rating: 8.3 out of 10

Based on 56 frontline employees who took The Breakroom Quiz

Job description

Responsibilities

Peraton is looking for a Systems Administrator / Help Desk Support Specialist to deliver hands-on technical support, system administration, and troubleshooting that keeps mission-critical infrastructure running reliably and securely for end users. 

What You'll Do:

  • Provide Tier 1/Tier 2 help desk support, responding to and resolving user-submitted tickets in a timely manner
  • Install, configure, and maintain workstations, servers, and peripheral equipment
  • Troubleshoot hardware, software, network, and connectivity issues for end users
  • Perform routine system administration tasks, including account provisioning, access management, and patching
  • Support compliance with security policies and accreditation requirements (e.g., RMF, NIST 800-53)
  • Document incidents, resolutions, and standard operating procedures in the ticketing system
  • Escalate complex technical issues to senior administrators or engineering teams as needed
  • Assist with system monitoring, backups, and routine maintenance activities
  • Support onboarding/offboarding of users, including equipment setup and account deactivation
Qualifications

Required Qualifications:

  • 5 years with BS/BA; 3 years with MS/MA; 0 years with PhD
  • Additional 4 years experience may be considered in lieu of degree
  • Active TS/SCI clearance required with the ability to obtain a polygraph
  • DoD 8570/8140-compliant certification (e.g., Security+) or ability to obtain within [X] days of hire
  • Working knowledge of Windows/Linux operating systems and Active Directory
  • Familiarity with ticketing systems and IT service management processes
  • Strong customer service, communication, and problem-solving skills

Preferred Qualifications:

  • Experience supporting classified or restricted-access systems
  • Familiarity with cloud environments (AWS GovCloud, Azure Government, etc.)
  • Exposure to AI/ML-enabled or data-intensive program environments
  • ITIL Foundation certification

Benefits:

Peraton offers enhanced benefits to employees supporting this critical National Security program, which include heavily subsidized employee benefits coverage for you and your dependents, 25 days of PTO accrued annually up to a generous PTO cap, and eligibility to participate in an attractive bonus plan.

Peraton Overview

Peraton is a next-generation national security company that drives missions of consequence spanning the globe and extending to the farthest reaches of the galaxy. As the world's leading mission capability integrator and transformative enterprise IT provider, we deliver trusted, highly differentiated solutions and technologies to protect our nation and allies. Peraton operates at the critical nexus between traditional and nontraditional threats across all domains: land, sea, space, air, and cyberspace. The company serves as a valued partner to essential government agencies and supports every branch of the U.S. armed forces. Each day, our employees do the can't be done by solving the most daunting challenges facing our customers. Visit peraton.com to learn how we're keeping people around the world safe and secure.

Target Salary Range$112,000 - $179,000. This represents the typical salary range for this position. Salary is determined by various factors, including but not limited to, the scope and responsibilities of the position, the individual's experience, education, knowledge, skills, and competencies, as well as geographic location and business and contract considerations. Depending on the position, employees may be eligible for overtime, shift differential, and a discretionary bonus in addition to base pay.EEOEEO: Equal opportunity employer, including disability and protected veterans, or other characteristics protected by law.Employment Type: FULL_TIME

What Peraton employees say

Pay

Benefits

Hours and flexibility

Workplace

Get the full story on Breakroom

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About Peraton

Sourced by ZipRecruiter

At Peraton, we re at the forefront of delivering the next big thing every day. We re the partner of choice to help solve some of the world s most daunting challenges, delivering bold, new solutions to keep people around the world safer and more secure.

Industry

It services

Company size

10,000+ Employees

Headquarters location

Herndon, VA, US

Year founded

2017

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