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System Support Jobs in Utah (NOW HIRING)

IT Student Intern - System Support

Sandy, UT · On-site +1

$17.68 - $24.75/hr

Adequately documents notes and resolution to issues in ITIL ticketing system. * Updates support staff regularly on the status of projects, incidents, service requests. * Responds to messages ...

Support Technician

Salt Lake City, UT · On-site

$7.25 - $14.25/hr

Gaming Support Techs or Midway Techs are responsible for the repair and maintenance of our building including games, simulators, and technical equipment. They also assist our Guests and maintain ...

UT · On-site

Position:IT Support Administrator Mode of Job: 5 Day Onsite Location: Draper UTAH Country: United States What You Will do ● User lifecycle management through Active Directory and Okta ● ...

Document customer interactions and maintain accurate records within company systems. * Ensure a professional and positive customer experience during all communications. Building Automation Support

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System Support information

What is the difference between System Support vs Network Support?

AspectSystem SupportNetwork Support
CertificationsCompTIA A+, Microsoft CertifiedCompTIA Network+, Cisco CCNA
Work EnvironmentHelp desk, on-site, remoteNetwork labs, data centers, on-site
Employer & Industry UsageIT departments, tech companies, SMBsTelecom, large enterprises, data centers
Common Search & ComparisonYesYes

System Support focuses on troubleshooting and maintaining computer systems, hardware, and software. Network Support specializes in managing and troubleshooting network infrastructure like routers, switches, and connectivity issues. While both roles require technical certifications and often overlap, System Support is broader in system management, whereas Network Support is specialized in network infrastructure.

How to become a system support?

To become a system support professional, you typically need a high school diploma or equivalent, along with knowledge of computer hardware, software, and networking. Earning certifications such as CompTIA A+ or Network+ can improve job prospects, and gaining experience through internships or entry-level IT roles is beneficial. Strong problem-solving skills and familiarity with operating systems like Windows or Linux are also important.

What cities in Utah are hiring for System Support jobs?

Cities in Utah with the most System Support job openings:

Infographic showing various System Support job openings in Utah as of August 2026, with employment types broken down into 100% Full Time. Highlights an 100% In-person job distribution.

Desktop Support System Administrator

Salt Lake City, UT • On-site

Hirebridge
Software Development • 11 - 50 employees

Other

Posted 9 days ago


Job description

Job Summary

The Desktop Support System Administrator plays a crucial role in maintaining, optimizing, and securing IT systems to ensure seamless daily operations for end-users. This position is responsible for troubleshooting hardware, software, and network issues, managing system security, and ensuring compliance with organizational policies.
The ideal candidate will configure, monitor, and troubleshoot servers, networks, workstations, and security systems, ensuring optimal performance, reliability, and cybersecurity.

Shift: Monday-Thursday 7:00AM - 5:30PM, Occasional weekend and on-call as needed

Primary ResponsibilitiesDesktop Support
  • Provide Tier 1/2 technical support, troubleshooting hardware, software, and network issues for end-users.
  • Manage and resolve helpdesk ticket escalations efficiently.
  • Support and maintain desktops, laptops, mobile devices, and peripherals.
  • Install, configure, and maintain operating systems and enterprise applications.
  • Administer Active Directory, managing user accounts, permissions, and access rights.
  • Assist with employee onboarding and offboarding, including provisioning and deprovisioning IT resources.
  • Educate users on best practices for security, software usage, and IT policies.
System Administration
  • Monitor and maintain IT infrastructure, including servers, networks, and cloud-based services.
  • Implement cybersecurity best practices, including patch management, system hardening, and access controls.
  • Install, configure, and maintain Windows and Linux servers as well as enterprise applications.
  • Manage cloud environments (Azure, AWS) and virtualized platforms (VMware vSphere).
  • Administer network infrastructure, including LAN/WAN, VPNs, firewalls, and other networking components.
  • Ensure data integrity, backup reliability, and disaster recovery readiness.
  • Maintain and troubleshoot enterprise applications, including email, collaboration tools, and cloud services.
  • Ensure compliance with IT security policies, regulatory requirements, and industry standards.
  • Maintain system documentation, incident reports, and compliance records.
Additional Requirements
  • Ability to work under pressure while managing multiple priorities.
  • Strong problem-solving skills and attention to detail.
  • Availability for weekend system maintenance as needed.
  • Punctuality, reliability, and a professional work ethic.
Job Qualifications (Education/Skills/Experience)Required
  • Bachelor’s degree in IT, Computer Science, or equivalent experience.
  • 3+ years of experience in system administration or technical support.
  • Strong knowledge of Windows Server, Linux, Active Directory, and Group Policy.
  • Experience with networking protocols and technologies (TCP/IP, DNS, DHCP, VPN, firewalls).
  • Familiarity with cybersecurity frameworks (NIST, ISO 27001).
  • Strong troubleshooting, analytical, and communication skills.
  • Ability to explain technical concepts clearly to non-technical users.
Preferred
  • Certifications: CompTIA Security+, Microsoft (MCSA/MCP), Linux+, AWS, Azure.
  • Experience in DoD environments (RMF, STIGs, DISA compliance).
  • Knowledge of IT compliance standards and system hardening best practices.
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