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System Support Jobs in Ontario (NOW HIRING)

Jenoptik

System Support Specialist

Mississauga, ON · On-site

We're seeking an experienced System Support Specialist to oversee daily operations, manage client relationships, and ensure the smooth running of our IT systems. The ideal candidate will have a ...

Geekplus, Inc

System Technical Support L2

Thornhill, ON · On-site

System Technical Support Location: Ontario, Canada Geek+ is a global leader in robotic solutions for logistics. We develop Autonomous Mobile-Robot (AMR) solutions to realize flexible, reliable, and ...

Wajax

Business Systems Support

Mississauga, ON · On-site

Monitors incoming business system support requests, closing the loop and meeting the established SLA's using the IS Help Desk ticketing tool. Provides phone, online, and situational in-person support ...

Wajax

Business Systems Support

Toronto, ON

Monitors incoming business system support requests, closing the loop and meeting the established SLA's using the IS Help Desk ticketing tool. Provides phone, online, and situational in-person support ...

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System Support information

What is the difference between System Support vs Network Support?

AspectSystem SupportNetwork Support
CertificationsCompTIA A+, Microsoft CertifiedCompTIA Network+, Cisco CCNA
Work EnvironmentHelp desk, on-site, remoteNetwork labs, data centers, on-site
Employer & Industry UsageIT departments, tech companies, SMBsTelecom, large enterprises, data centers
Common Search & ComparisonYesYes

System Support focuses on troubleshooting and maintaining computer systems, hardware, and software. Network Support specializes in managing and troubleshooting network infrastructure like routers, switches, and connectivity issues. While both roles require technical certifications and often overlap, System Support is broader in system management, whereas Network Support is specialized in network infrastructure.

How to become a system support?

To become a system support professional, you typically need a high school diploma or equivalent, along with knowledge of computer hardware, software, and networking. Earning certifications such as CompTIA A+ or Network+ can improve job prospects, and gaining experience through internships or entry-level IT roles is beneficial. Strong problem-solving skills and familiarity with operating systems like Windows or Linux are also important.

What cities in Ontario are hiring for System Support jobs?

Cities in Ontario with the most System Support job openings:

Infographic showing various System Support job openings in Ontario as of August 2026, with employment types broken down into 1% As Needed, 67% Full Time, 28% Part Time, and 4% Contract. Highlights an 89% Physical, 3% Hybrid, and 8% Remote job distribution.

System Support Specialist

Mississauga, ON • On-site

Jenoptik
See more jobs at Jenoptikexternal

Full-time

Re-posted 4 days ago

Job description

SUMMARY:

Please note this position requires fully on-site support in North York with a mandatory schedule of 6am - 2:30pm Monday to Friday. Remote opportunities are not available for this position.

 

We're seeking an experienced System Support Specialist to oversee daily operations, manage client relationships, and ensure the smooth running of our IT systems. The ideal candidate will have a technical background, excellent communication skills, and a proactive approach to problem-solving.

RESPONSIBILITIES:
  • Manage daily operations, including IT systems, client relationships, and project management.
  • Ensure zero downtime of production and test systems.
  • Provide customized reporting for clients.
  • Assist client staff with technical issues.
  • Manage support requests, file and manage documentation.
  • Provide IT-related environment information to suppliers.
  • Ensure customer program integrity and data security.
  • Perform backups, manage virtual machines, and replace hardware components as needed.
  • Liaise with internal and external suppliers to troubleshoot and rectify IT issues.
  • Train client staff on IT appliances and software.
  • Manage consumables and supplies.
  • Develop and maintain positive working relationships with clients.
  • Maintain up-to-date operational reports and lists.
  • Perform other duties as required.
REQUIREMENTS:
  • Diploma or degree in Information technology or equivalent work experience
  • 2+ years of experience in IT systems administration
  • Proficient in IT systems, including virtualization, storage, networking, and database administration.
  • Excellent communication, organizational, and problem-solving skills
  • Ability to work independently and as part of a team, Expertise in dealing with people effectively and politely.
  • Strong team player with excellent communication and interpersonal skills
  • Valid driver's license and willingness to travel periodically within North America.
PREFERRED QUALIFICATIONS BUT NOT REQUIRED:
  • Technical education in IT systems administration, electronics, electrical, radar, laser, or photo
  • Experience with project management, contract administration, and IT project deployment.

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