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System Support Jobs in Connecticut (NOW HIRING)

Position Summary The Principal Windows Systems Support role provides ongoing Systems Administration support, including installation, maintenance, and troubleshooting of hardware, software ...

Support active directory (creating and modifying GPO's and scripts), email systems (i.e. Office 365), virtualization, monitoring and remote management software. * Identify and correct all LAN and WAN ...

... system. You'll work closely with staff across all departments across the museum with a variety of technical issues. Essential Functions: * Serve as first point of contact for staff technical support ...

Systems Support Associate

Mystic, CT · On-site

$16.75 - $21.75/hr

... system. You'll work closely with staff across all departments across the museum with a variety of technical issues. Essential Functions: * Serve as first point of contact for staff technical support ...

Systems Support Associate

Mystic, CT · On-site

$16.75 - $21.75/hr

... system. You'll work closely with staff across all departments across the museum with a variety of technical issues. Essential Functions: * Serve as first point of contact for staff technical support ...

Operational responsibilities include remediation of daily incident tickets, system compliance ... Supports coordination and execution of planned DR testing activities. * Monitors and evaluates ...

Position Summary The VMware Systems Support role provides ongoing Systems Administration support ... Operational responsibilities include remediation of daily incident tickets, system compliance ...

Position Summary The VMware Systems Support role provides ongoing Systems Administration support ... Operational responsibilities include remediation of daily incident tickets, system compliance ...

Supports operating system administration for Windows and Linux workloads hosted on VMware platforms. * Assists with architecture reviews and infrastructure design activities supporting modernization ...

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System Support information

See Connecticut salary details

$11

$23

$40

How much do system support jobs pay per hour?

As of Sep 11, 2026, the average hourly pay for system support in Connecticut is $23.81, according to ZipRecruiter salary data. Most workers in this role earn between $18.32 and $26.97 per hour, depending on experience, location, and employer.

What is the difference between System Support vs Network Support?

AspectSystem SupportNetwork Support
CertificationsCompTIA A+, Microsoft CertifiedCompTIA Network+, Cisco CCNA
Work EnvironmentHelp desk, on-site, remoteNetwork labs, data centers, on-site
Employer & Industry UsageIT departments, tech companies, SMBsTelecom, large enterprises, data centers
Common Search & ComparisonYesYes

System Support focuses on troubleshooting and maintaining computer systems, hardware, and software. Network Support specializes in managing and troubleshooting network infrastructure like routers, switches, and connectivity issues. While both roles require technical certifications and often overlap, System Support is broader in system management, whereas Network Support is specialized in network infrastructure.

How to become a system support?

To become a system support professional, you typically need a high school diploma or equivalent, along with knowledge of computer hardware, software, and networking. Earning certifications such as CompTIA A+ or Network+ can improve job prospects, and gaining experience through internships or entry-level IT roles is beneficial. Strong problem-solving skills and familiarity with operating systems like Windows or Linux are also important.
Infographic showing various System Support job openings in Connecticut as of August 2026, with employment types broken down into 1% As Needed, 71% Full Time, 20% Part Time, 2% Temporary, and 6% Contract. Highlights an 89% Physical, 3% Hybrid, and 8% Remote job distribution, with an average salary of $49,525 per year, or $23.8 per hour.

Prin Windows System Support

Norwich, CT • On-site

Unisys
IT Services • 10K+ employees

Full-time

Re-posted 3 days ago


Key responsibilities

  • Provide ongoing Systems Administration support, including installation, maintenance, and troubleshooting of hardware, software, applications, and connectivity components for Windows environments.

  • Remediate daily incident tickets, ensure system compliance, and support system run enhancement, testing, staging, and policy/procedure updates.

  • Design highly available Windows infrastructure, develop migration strategies, and support disaster recovery planning and testing activities.


Unisys rating

5.4

Company rating: 5.4 out of 10

Based on 23 frontline employees who took The Breakroom Quiz


Job description

What success looks like in this role:

U.S. Citizenship and U.S. residency required.

Position Summary

The Principal Windows Systems Support role provides ongoing Systems Administration support, including installation, maintenance, and troubleshooting of hardware, software, applications, and connectivity components for Windows environments across multiple locations. This role provides technical support and advises on the use of programming tools, database systems, and networks.

Operational responsibilities include remediation of daily incident tickets, system compliance, system run enhancement, testing, staging, policy/procedure enhancement, client contact coordination, and operational recommendations to address availability and reliability issues on Windows systems, while playing a lead role in shaping Windows systems strategy across the company.

This role splits its time between the Business Availability team - designing highly available Windows infrastructure and reducing reliance on planned maintenance windows - and the Disaster Recovery practice, ensuring Windows solutions are validated against recovery objectives.

Core Responsibilities

Leadership & Strategy

  • Plays a lead role in Systems Administration across the account, building on responsibilities such as:

  • "May serve as team lead, allocating work assignments, ensuring work-load balance across the team and providing technical and procedural guidance for less experienced team members."

  • Ensures alignment of systems design and strategy with corporate business requirements and objectives.

Business & Systems Alignment

  • Applies extensive knowledge of the business availability in systems design, development, and support.

  • Translates long-term business requirements into systems and infrastructure design.

Business Availability Responsibilities

  • Assesses and documents current-state Windows solution architectures.

  • Designs and recommends high-availability Windows solutions, including Microsoft Server clustering and VMware-based infrastructure, aligned with business and technical requirements.

  • Develops migration strategies, implementation roadmaps, and associated bills of materials for Windows environments.

  • Ensures proposed Windows solutions can be effectively integrated into the Disaster Recovery practice.

  • Collaborates with account teams to gather operational knowledge and support transition planning.

Disaster Recovery Responsibilities

  • Participates in design reviews to validate that Windows solutions can meet recovery objectives.

  • Reviews and maintains DR documentation, runbooks, and supporting artifacts for Windows systems.

  • Supports coordination and execution of planned DR testing activities.

  • Monitors and evaluates Windows DR infrastructure capacity across on-premises and cloud environments.

You will be successful in this role if you have:

  • BA/BS degree and 8+ years of relevant experience OR equivalent combination of education and experience.

  • Master's degree preferred.

  • Expert-level expertise in Windows systems administration and enterprise infrastructure design.

  • Proven ability to lead technical teams and advise across the organization on complex, business-critical issues.

  • Experience with Microsoft Server, including clustering.

  • Experience with VMware.

  • Familiarity with disaster recovery and high availability in cloud environments - Oracle OCI and Microsoft Azure.

  • U.S. Citizenship and U.S. residency required.

This role may require access to export-controlled commodities and technology. Therefore, to conform to U.S. export control regulations, applicant should be eligible for any required authorizations from the U.S. Government.

Unisys is proud to be an equal opportunity employer that considers all qualified applicants without regard to age, caste, citizenship, color, disability, family medical history, family status, ethnicity, gender, gender expression, gender identity, genetic information, marital status, national origin, parental status, pregnancy, race, religion, sex, sexual orientation, transgender status, veteran status or any other category protected by law.

This commitment includes our efforts to provide for all those who seek to express interest in employment the opportunity to participate without barriers. If you are a US job seeker unable to review the job opportunities herein, or cannot otherwise complete your expression of interest, without additional assistance and would like to discuss a request for reasonable accommodation, please contact our Global Recruiting organization at GlobalRecruiting@unisys.com or alternatively Toll Free: 888-560-1782 (Prompt 4). US job seekers can find more information about Unisys' EEO commitment here.


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