ZipRecruiter

Log In

1

System Support Manager Jobs in Colorado (NOW HIRING)

AMERICAN SYSTEMS

CO · On-site

$106K - $109K/yr

Strong skills in preventive and corrective maintenance to ensure system availability and operational readiness. * Experience providing responsive user support and training. * Proficiency in managing ...

AMERICAN SYSTEMS

CO · On-site

$106K - $109K/yr

Strong skills in preventive and corrective maintenance to ensure system availability and operational readiness. * Experience providing responsive user support and training. * Proficiency in managing ...

AMERICAN SYSTEMS

CO · On-site

$106K - $109K/yr

... system availability and operational readiness. • Experience providing responsive user support and training. • Proficiency in managing process documentation, operational logs, and incident ...

AMERICAN SYSTEMS

CO · On-site

$106K - $109K/yr

Strong skills in preventive and corrective maintenance to ensure system availability and operational readiness. * Experience providing responsive user support and training. * Proficiency in managing ...

previous pagenext page

Showing results 21-40

All JobsSystem Support JobsSystem Support Manager JobsSystem Support Manager Jobs in Colorado

System Support Manager information

What does a system support manager do?

A System Support Manager oversees the technical support team responsible for maintaining and troubleshooting an organization's computer systems and networks. They ensure that IT systems run efficiently and that issues are resolved quickly to minimize downtime. Their role includes managing support staff, developing support policies, implementing new technologies, and coordinating with other departments to meet business needs. System Support Managers also analyze system performance, recommend upgrades, and ensure compliance with IT standards.

What are the key skills and qualifications needed to thrive as a system support manager, and why are they important?

A System Support Manager requires strong technical troubleshooting skills, in-depth knowledge of IT infrastructure, and a relevant degree in computer science or information systems. Familiarity with ticketing systems, network monitoring tools, and ITIL or similar certifications is common. Problem-solving ability, leadership, and effective communication are crucial soft skills for managing teams and addressing complex user issues. These skills ensure efficient system operations, timely issue resolution, and high levels of user satisfaction.

How does a system support manager typically collaborate with other IT and business teams?

As a System Support Manager, you'll regularly coordinate with IT departments, such as network administrators, software developers, and help desk staff, to ensure smooth system operations and timely resolution of technical issues. You’ll also interact with business units to understand their system needs, prioritize support requests, and communicate solutions or changes effectively. This role often requires leading cross-functional meetings, managing escalations, and translating technical issues into business terms for non-technical stakeholders. Building strong relationships across departments is essential for success in this collaborative environment.

What is the difference between System Support Manager vs Network Support Specialist?

AspectSystem Support ManagerNetwork Support Specialist
CertificationsCompTIA A+, Network+, ITILCompTIA Network+, Cisco CCNA
Work EnvironmentOversees support teams, manages IT systemsFocuses on network troubleshooting and maintenance
Industry UsageIT departments, tech companies, large organizationsTelecommunications, network service providers, IT firms

The System Support Manager typically manages support teams and oversees overall IT systems, while the Network Support Specialist concentrates on network-specific issues and infrastructure. Both roles require similar certifications and are common in IT environments, but their focus areas differ, with the manager handling broader support functions and the specialist focusing on networks.

What cities in Colorado are hiring for System Support Manager jobs?

Cities in Colorado with the most System Support Manager job openings:

Infographic showing various System Support Manager job openings in Colorado as of August 2026, with employment types broken down into 1% As Needed, 74% Full Time, 20% Part Time, and 5% Contract. Highlights an 88% Physical, 2% Hybrid, and 10% Remote job distribution.

NISSC 3 Systems Support Specialist II

CO • On-site

AMERICAN SYSTEMS
See more jobs at AMERICAN SYSTEMSexternal

$106K - $109K/yr

Full-time

Medical, Retirement, PTO

Re-posted 28 days ago

Job description

Overview
AMERICAN SYSTEMS is seeking our next Support Specialist II !!!
AMERICAN SYSTEMS is seeking Systems Support Specialist II personnel to support the NISSC 3 program at Cheyenne Mountain, Colorado. These positions deliver technical and operational support for multiple mission systems by providing onsite and oncall coverage for system administration, troubleshooting, maintenance, and user support in a TS/SCI environment. The Systems Support Specialists will help ensure system availability, data integrity, and highquality operational documentation.
Responsibilities
  • Provide onsite and oncall system administration and operational support for multiple mission systems at Cheyenne Mountain.
  • Troubleshoot and resolve hardware, software, network, and system performance issues affecting mission operations.
  • Conduct preventive and corrective maintenance, including applying patches, updates, configuration changes, and performance tuning.
  • Provide user support and training for system access, basic operations, and issue resolution.
  • Collect, maintain, and update operational logs, incident and deficiency reports, and checklists in accordance with program and security standards.
  • Perform incident response, including initial triage, escalation, coordination with highertier support, and closure documentation.
  • Execute backup and restore operations to ensure data integrity, availability, and continuity of operations.
  • Support system administration and basic database support tasks as needed to maintain operational environments.
  • Oversee procedural compliance and ensure all records, logs, and reports meet required operational, security, and audit standards.
  • Act as a technical resource for performance optimization, data integrity, role continuity, and support to management status reporting.

Qualifications
  • Bachelor's degree in Information Technology, Cybersecurity, Computer Science, Information Systems, Data Science, Software Engineering, or a closely related field,
  • OR Equivalent DoW/Military training in systems administration, network operations, or a related technical discipline.
  • 4-6 years of relevant experience in systems or network administration, systems support, or similar technical roles in secure, missioncritical (DoW or similar) environments.
  • Expertise in system administration and troubleshooting to support multiple mission systems.
  • Strong skills in preventive and corrective maintenance to ensure system availability and operational readiness.
  • Experience providing responsive user support and training.
  • Proficiency in managing process documentation, operational logs, and incident/deficiency reports.
  • Experience supporting incident response, backup/restore, and documentation activities in accordance with established procedures.
  • Ability to support performance optimization efforts and oversee compliance with procedural and documentation standards.
  • Minimum: Active TS/SCI clearance required to start.
  • Holds a DoW 8140 qualifying certification; one or more of the following (or equivalent) is required/preferred: Cloud+ / GSEC / Security+ / SSCP

Notice of Anticipated Employment Opportunities
These positions are being posted in anticipation of future employment opportunities, which may become available beginning around June 2026. Actual hiring and start dates will depend on contract award, organizational needs and other factors. Candidates may be considered for these or similar positions as opportunities arise.
Pay Transparency Statement
AMERICAN SYSTEMS is committed to pay transparency for our applicants and employee-owners. The salary range for this position is USD $82,100.00/Yr. - USD $137,000.00/Yr. Actual compensation will be determined based on several factors permitted by law. AMERICAN SYSTEMS provides for the welfare of its employees and their dependents through a comprehensive benefits program by offering healthcare benefits, paid leave, retirement plans, insurance programs, and education and training assistance.
EEO Statement
EEO Race/Sex/Disability Status/Veteran Status

Apply