System Support Intern Jobs in Pittsburgh, PA (NOW HIRING)

Primary Office Location:
626 Washington Place. Pittsburgh, Pennsylvania. 15219.
Join our team. Make a difference - for us and for your future.

• Deadline to submit application: October 17. 2026
• Paid Internship
• No Corporate housing is offered and/or available

Internship Overview / Summary:

• This role requires a curious and motivated intern to join our Consumer and Commercial Banking Technology team as a Technology Application Analyst. This internship offers a unique opportunity to gain hands-on experience supporting and enhancing banking applications that serve retail and business customers. You will work alongside experienced application analysts and system engineers to learn how technology drives operational efficiency, customer experience, and regulatory compliance in financial services.

Internship Duties and Responsibilities:

• Assist in documenting application workflows, system functional requirements and system architecture for consumer and commercial banking platforms focusing on lending origination, CRM, incentive management, loan operation & credit risk system.
• Shadow season analysts during application testing, configuration, and deployment activities.
• Help monitor application performance and report issues to the support team.
• Participate in team meetings and contribute to discussions on technology improvements.
• Support data gathering and analysis for small-scale projects or enhancements.
• Learn and apply basic troubleshooting techniques under supervision.
• Contribute to documentation efforts including system use cases, user guides, support procedures, and training materials.

Required Skills and Qualifications

• Internship Required Qualifications:
  • Currently pursuing a Bachelor's degree in Information Technology, Computer Science, Business Information Systems, or a related field.
  • Strong interest in financial services, FinTech and technology.
  • Basic understanding of software applications lifecycle management and data concepts.
  • Familiarity with Microsoft Office Suite (Excel, Word, PowerPoint, Visio).
  • Excellent written and verbal communication skills.
  • Ability to work collaboratively in a team environment.
  • Strong analytical and problem-solving skills.
  • Ability to work in a secure, regulated environment with attention to data privacy and compliance.

• Internship Required Soft Skills:
  • Strong communication skills - able to explain technical concepts to non-technical stakeholders clearly and concisely.
  • Team collaboration - comfortable working in cross-functional teams and contributing to group problem-solving.
  • Adaptability - open to learning new tools, methods, and responding to changing project requirements.
  • Attention to detail - Assist in reviewing test cases and identifying gaps in documentation.
  • Time management - able to prioritize tasks and meet deadlines in a fast-paced environment.
  • Ethical mindset - understands the importance of fairness, transparency, and accountability in AI applications, especially in financial services.

Preferred Qualifications:

• Exposure to SQL, data analysis, or basic programming through coursework or personal projects.
• Knowledge of with relational databases.
• Familiarity with banking concepts such as deposits, loans, or digital banking
• Experience with cloud and/or on-premises deployment tools or enterprise IT environments.
• Previous internship or academic project experience system support, application development or data analytics.

Learning Objectives:

• Mentorship and training in system support through it lifecycle within the banking sector.
• Understand the role of technology in financial services, banking operations and customer service.
• Gain exposure to how technology integrations improve business processes, core banking systems, digital platforms, and commercial lending tools.
• Opportunities to work on impactful projects that improve customer experience and operational efficiency.
• Learn how to translate business needs into technical requirements.
• Develop foundational skills in application support, testing, and documentation.
• How to operate in a highly collaborative and inclusive team environment.
• Career development and growth within a leading financial institution.

Position Title: Intern
Business Unit: Multiple
Reports To: Varies Based on Assignment
Position Overview:
As an intern at F.N.B., you have the opportunity to experience daily what you learned in your finance or economics classes, see how banks work satisfying the needs of businesses and consumers, enhance leadership skills working with high-performing executives, learn the skills that differentiates F.N.B in the marketplace, understand interest rates and other key financial drivers, acquire credit skills key to portfolio health and learn complex regulatory compliance issues and more. Possible positions include key support areas such as Finance, Marketing, HR, Project Mgmt. and Accounting.
Primary Responsibilities:
Learn aggressively: Be open to new ideas and concepts, ask questions and be intellectually curious. Opportunities are based on assigned department, possible examples include organizational structures, business etiquette, interpersonal/conflict resolution/sales/negotiation skills, industry information, products and services and functional responsibilities for various Bank departments.
Analyze: Improve the quality of decision making by doing appropriate and thorough analysis. Potential examples are based on the department assigned but can include pricing decisions, financial analysis, qualitative analysis, credit risk mitigation, identifying borrowing needs, project timelines and marketing plans.
Communicate well: Deliver information in a clear, logical and effective manner. Convey information both in writing and orally. Flex style to effectively communicate in one-on-one, small group and large-group settings. Possible examples include business meetings, sales calls, training sessions, email communication and conference calls.
Display Teamwork: Work well with others to achieve group goals. Willing to leverage the experiences of members to generate improved results and maximum performance. Lead and follow with effectiveness. Willing to voice dissent and ask difficult questions. Listen, to learn. Examples include department or Intern projects.
Get Results: Be accountable, responsible for the output of one's effort. Willing to manage risk while pursuing innovative solutions or techniques. Flexible to change course to improve outcomes and results. Understand the criticalness of quality-output. Meet deadlines, getting things done on time and under budget. Possible examples will be numerous in virtually every department in the Bank.
Compliance/Integrity: Understand and follow all company policies and procedures. Meet all relevant legal and regulatory requirements. Complete required trainings and course work in a satisfactory manner and on time.
Complete project assignments in conjunction with rotations and work with appropriate oversight to complete. Learn to accomplish objectives by developing and prioritizing actions steps and establishing and communicating the work plan to the appropriate participants.
Performs other related duties and projects as assigned.
All employees have the responsibility and the accountability to serve as risk managers for their businesses by understanding, reporting, responding to, managing and monitoring the risk they encounter daily as required by F.N.B. Corporation's risk management program. F.N.B. Corporation is committed to achieving superior levels of compliance by adhering to regulatory laws and guidelines. Compliance with regulatory laws and company procedures is a required component of all position descriptions.
Minimum Education:
High School or GED
Minimum Years Experience:
0
Special Skills:
Needs to be officially enrolled in an undergraduate bachelor program with a major in areas such as Finance, Accounting, Marketing or Information Technology
Special Licenses and Certificates:
N/A
Physical Requirements:
N/A
Equal Employment Opportunity (EEO):
It is the policy of F.N.B. Corporation (FNB) and its affiliates not to discriminate against any employee or applicant for employment because of age, race, color, religion, sex, national origin, disability, veteran status or any other category protected by law. It is also the policy of FNB and its affiliates to employ and advance in employment all persons regardless of their status as individuals with disabilities or veterans, and to base all employment decisions only on valid job requirements. FNB provides all applicants and employees a discrimination and harassment free workplace.
FNB will not provide sponsorship for employment-based visas for this position; only candidates who are legally authorized to work in the U.S. will be considered.