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System Service Engineer Jobs in Atlanta, GA (NOW HIRING)

Service Engineer

Atlanta, GA · On-site

$70K - $100K/yr

Supermicro is seeking a Service Engineer that will be responsible for fieldwork at customer sites to resolve and repair server systems. The Service Engineer is a critical part of post-sales support ...

Service Engineer

Atlanta, GA · On-site

$70K - $100K/yr

Supermicro is seeking a Service Engineer that will be responsible for fieldwork at customer sites to resolve and repair server systems. The Service Engineer is a critical part of post-sales support ...

They are seeking a Service Engineer responsible for troubleshooting and resolving technical ... systems and parts preferred • Will consider an associate degree in electrical technology ...

Senior Field Service Engineer - Relay & Electrical Testing (Low Voltage) Job Summary: The Senior ... The majority of work is performed on low-voltage systems (480V) and requires travel throughout the ...

Field Service Engineer Location : Atlanta, GA Duration : Long term Contract This role is for a ... systems What You Will Do 1. Install & Maintain Electrical Equipment You will work on low-voltage ...

X-ray Field Service Engineer

Atlanta, GA · On-site +1

$80K - $105K/yr

Our client, a leading provider of medical imaging solutions, is expanding its technical team and is seeking an experienced Field Service Engineer specializing in X-ray systems. This role involves ...

The Field Service Engineer role will be home based and dispatched to customer sites as required ... systems • Troubleshoots equipment issues and uses all necessary resources to resolve issues Job ...

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System Service Engineer information

See Atlanta, GA salary details

$51.4K

$122.3K

$160.6K

How much do system service engineer jobs pay per year?

As of Jun 14, 2026, the average yearly pay for system service engineer in Atlanta, GA is $122,337.00, according to ZipRecruiter salary data. Most workers in this role earn between $94,200.00 and $151,000.00 per year, depending on experience, location, and employer.

What engineers make $300,000 a year?

Senior engineers in specialized fields such as software engineering, petroleum engineering, and aerospace engineering can earn $300,000 or more annually, especially with extensive experience, advanced skills, and leadership roles. High compensation often involves working in high-demand industries, managing large projects, or holding executive-level responsibilities.

Do systems engineers get paid a lot?

Systems engineers typically earn competitive salaries that vary based on experience, location, and industry. According to industry data, the median annual salary for systems engineers ranges from $70,000 to over $100,000, with higher pay for those with specialized skills or certifications. The role often involves working with complex systems, troubleshooting, and using tools like CAD or simulation software, which can influence compensation levels.

What is the difference between System Service Engineer vs Network Support Engineer?

AspectSystem Service EngineerNetwork Support Engineer
CertificationsCompTIA A+, Network+, Cisco CCNACompTIA Network+, Cisco CCNA, CCNP
Work EnvironmentData centers, client sites, enterprise IT environmentsNetwork operations centers, client sites, enterprise networks
Job FocusMaintaining and troubleshooting servers, hardware, and system softwareManaging and troubleshooting network infrastructure and connectivity issues

System Service Engineers primarily focus on server hardware, system software, and overall IT infrastructure maintenance, while Network Support Engineers specialize in network hardware, connectivity, and network security. Both roles require similar certifications and often work in similar environments, but their technical focus differs, making each role essential for comprehensive IT support.

What engineer makes $500,000 a year?

While most system service engineers do not earn $500,000 annually, some senior or specialized engineers in high-demand industries, such as cybersecurity or cloud infrastructure, with extensive experience and advanced certifications, can reach or exceed this level through bonuses and stock options. Achieving this salary typically requires a combination of technical expertise, leadership skills, and working in high-paying sectors or companies.

Will AI replace system engineers?

AI is unlikely to fully replace system engineers, as their role involves complex problem-solving, system design, and troubleshooting that require human judgment and expertise. AI tools can assist with automation and data analysis, but system engineers are essential for overseeing implementation, maintenance, and adapting systems to changing needs.
Service Engineer

$70K - $100K/yr

Full-time

Posted 16 days ago


Job description

Job Req ID: 28519
About Supermicro:
Supermicro® is a Top Tier provider of advanced server, storage, and networking solutions for Data Center, Cloud Computing, Enterprise IT, Hadoop/ Big Data, Hyperscale, HPC and IoT/Embedded customers worldwide. We are the #5 fastest growing company among the Silicon Valley Top 50 technology firms. Our unprecedented global expansion has provided us with the opportunity to offer a large number of new positions to the technology community. We seek talented, passionate, and committed engineers, technologists, and business leaders to join us.
Job Summary:
This is a full-time position within the Supermicro Global Service Team. Supermicro is seeking a Service Engineer that will be responsible for fieldwork at customer sites to resolve and repair server systems. The Service Engineer is a critical part of post-sales support and needs to demonstrate exceptional technical aptitude in working with server products in addition to excellent interpersonal skills. It requires the ability to Support our Global Service network and help build a world-class field engineering organization.
Essential Duties and Responsibilities:
Includes the following essential duties and responsibilities (other duties may also be assigned):
  • On-site and remote troubleshooting and resolving complex technical problems on Supermicro equipment in an enterprise environment
  • Drive customer satisfaction through service excellence by leading preventive maintenance actions, managing repair/parts cycle times
  • Ensure escalation situations are managed and corrected quickly and professionally
  • Provide 2nd line support to the reseller/distributors in all aspects of customer support
  • Have a very high level of enterprise solution product knowledge
  • Work with Technical Account Manager, Service Manager, and Product Manager to define service programs
  • Provide and contribute information such as fault triage and training materials
  • Run tests and simulations at our facility to assist with problem-solving
  • Travel to the field to train and or resolve customer issues
  • Train new service engineers
  • Able to work under Technical Account Manager direction and take ownership of customer base
  • Demonstrate ability to be self-sufficient in the field
  • Able to defuse challenging situations
  • Manage time effectively; prioritize and make good business judgments and decisions concerning efficiency, and effectiveness while meeting daily service expectations
  • Determines requirements and/or root cause of technical issues by working with customers
  • Resolves problems by clarifying issues; researching and exploring answers and alternative solutions; implementing solutions; escalating unresolved problems
  • The ability to produce meaningful reports and metrics is a plus
  • Ability to work flexible hours and/or flexible shifts including weekends and holidays if needed
  • Travel is required (up to 25%)

Qualifications:
  • Bachelor's degree in Computer Science, Computer Engineering, and Electrical Engineering preferred
  • 1+ years of experience in servicing complex X86 systems and parts
  • Will consider Associates Degree in electrical technology, electronics, or equivalent military experience
  • Work experience in a large enterprise or certification in Windows and Linux environments is a plus
  • Emphasize break/fix experience and on-site customer service experience
  • Hands-on experience with servers (Supermicro, EMC, DELL, HP)
  • The successful candidate needs to have solid hardware system diagnostics skills, as well as a good understanding of how BIOS, drivers, and application loads can cause system issues
  • The candidate needs to have strong technical communication skills to lead investigations with engineers of multiple disciplines
  • Strong written and verbal communication skills, project management skills, solid time management skills
  • Candidate must have an ability to participate in multiple cross-functional projects concurrently in a rapidly changing environment, within established timelines and have a demonstrated ability to learn and embrace new and changing technologies
  • Must possess an excellent ability to create plans and follow up on planned actions
  • Ability to work in a challenging, dynamic, and fast-paced environment. Must be solution-oriented, a team player with the ability to identify and escalate issues in a timely manner, and be proactive in driving solutions
  • Individuals must be able to work effectively in a high-pressure environment
  • Full professional proficiency in English (read/write/speak)
  • Must be punctual and detail-oriented
  • Familiarity with Linux is a plus

Salary Range
$70,304 - $100,000
The offered will depend on several factors, including your location, level, education, training, specific skills, years of experience, and comparison to other employees already in this role. In addition to a comprehensive benefits package, candidates may be eligible for other forms of compensation, such as participation in bonus and equity award programs.
EEO Statement
Supermicro is an Equal Opportunity Employer and embraces diversity in our employee population. It is the policy of Supermicro to provide equal opportunity to all qualified applicants and employees without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, protected veteran status or special disabled veteran, marital status, pregnancy, genetic information, or any other legally protected status.