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System Manager Jobs in Silver Spring, MD (NOW HIRING)

Ensures effectiveness of software operational environment during times of critical processing operations; manages implementations, on- line system modifications, and migrations. Performs needs ...

Ensures effectiveness of software operational environment during times of critical processing operations; manages implementations, on- line system modifications, and migrations. * Performs needs ...

Systems Manager

Leesburg, VA · On-site

$91K - $159K/yr

Ensures effectiveness of software operational environment during times of critical processing operations; manages implementations, on- line system modifications, and migrations. * Performs needs ...

Manage and oversee the security posture of all information systems. Implement and enforce security policies, procedures, and best practices to ensure system integrity and confidentiality. * Lead the ...

Manage the process of testing relevant system enhancements, changes and periodic upgrades. * Partner with Sr, Project Manager, IT and business management to successfully deliver necessary, efficient ...

Manage the process of testing relevant system enhancements, changes and periodic upgrades. * Partner with Sr, Project Manager, IT and business management to successfully deliver necessary, efficient ...

We offer IT solutions across the disciplines of program/project management, applications ... The System Administrator is responsible for effective provisioning, installation/configuration ...

Showing results 21-40

System Manager information

See Silver Spring, MD salary details

$47.6K

$105.5K

$158.2K

How much do system manager jobs pay per year?

As of Aug 12, 2026, the average yearly pay for system manager in Silver Spring, MD is $105,514.00, according to ZipRecruiter salary data. Most workers in this role earn between $79,600.00 and $129,200.00 per year, depending on experience, location, and employer.

What is the difference between System Manager vs Network Administrator?

AspectSystem ManagerNetwork Administrator
CertificationsCompTIA Security+, Microsoft Certified: Windows Server FundamentalsCompTIA Network+, Cisco CCNA
Work EnvironmentOversees entire IT systems, including hardware, software, and security across organizationsFocuses on managing and maintaining network infrastructure and connectivity
Employer & Industry UsageUsed in various industries for IT system oversightPrimarily in organizations with complex network needs

The System Manager typically oversees the entire IT infrastructure, including networks, servers, and security, requiring broader technical knowledge. In contrast, the Network Administrator specializes in managing network-specific components like routers, switches, and network security. Both roles are essential in IT operations but focus on different areas within the technology environment.

What are the key skills and qualifications needed to thrive as a system manager, and why are they important?

To thrive as a System Manager, you need a solid background in IT systems administration, network management, and computer science, often supported by a relevant degree and professional certifications like CompTIA, Microsoft, or Cisco. Familiarity with operating systems (such as Windows Server, Linux), virtualization tools, and network security platforms is typically required. Strong problem-solving, leadership, and communication skills set outstanding system managers apart. These competencies are crucial for maintaining secure, efficient IT environments and supporting organizational operations.

What are some common challenges a system manager faces when overseeing IT infrastructure across multiple departments?

A System Manager often encounters challenges in ensuring seamless integration and compatibility among various systems used by different departments. Balancing the unique needs of each department while maintaining security and compliance standards can be complex. Additionally, System Managers must proactively address potential system downtimes and coordinate with cross-functional teams to implement updates or troubleshoot issues. Effective communication and strong organizational skills are essential to manage these challenges and support smooth business operations.
What cities near Silver Spring, MD are hiring for System Manager jobs? Cities near Silver Spring, MD with the most System Manager job openings:
Infographic showing various System Manager job openings in Silver Spring, MD as of August 2026, with employment types broken down into 1% As Needed, 81% Full Time, 16% Part Time, and 2% Contract. Highlights an 93% Physical, 3% Hybrid, and 4% Remote job distribution, with an average salary of $105,514 per year, or $50.7 per hour.

PATIENT EXPERIENCE SYSTEM MANAGER - Towson, MD

Compass Group

Towson, MD • On-site

$75K - $85K/yr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Posted 12 days ago


Compass Group rating

6.4

Company rating: 6.4 out of 10

Based on 1,088 frontline employees who took The Breakroom Quiz

344th of 488 rated business services


Job description

​Salary:  $75,000-$85,000

Other Forms of Compensation:  

Pay Grade: 13 

Crothall Healthcare, a Compass Healthcare company, provides specialized, high-quality, innovative, and responsive support services exclusively to the healthcare industry. Crothall serves many of the Top 100 Hospitals throughout its over 900 hospital partners across 46 states. Crothall has been recognized as one of Modern Healthcare’s Best Places to Work and Best Places to Work in Pennsylvania since 2013. Crothall has more than 32,000 team members, with core services include: Environmental Services, Patient Transportation, Patient Observation, Healthcare Facilities Management, Sterile Processing Services, and Ambulatory EVS. Learn more at www.Crothall.com.

Job Summary

Job Summary:

Working as the System Patient Experience Manager, you are responsible for managing, coordinating, and directing all patient experience activities in collaboration with unit leadership in order to improve patient satisfaction scores including management of other Patient Experience Managers.

Key Responsibilities:

Tracks financial incentives, penalties, and reporting as tied to patient satisfaction performance for respective unit

Maintains and supports client satisfaction at a level that ensures account retention

Administers required client/customer surveys and responds in a timely and effective manner

Monitors and ensures compliance, progression, and follow-up of any patient satisfaction initiatives

Assists in developing, customizing, and/or monitoring a department/unit patient satisfaction action plan to meet each account’s needs

Participates and adds value to hospital committees as necessary (i.e. Patient Satisfaction Committee, Nursing, Administration, HCAHPS Committee, etc.)

Ensures compliance with all regulatory agencies (CMS, JCAHO)

Increases regional patient satisfaction performance by promoting and monitoring patient satisfaction progress and exploiting marketing success

Maintains an awareness of the patient satisfaction updates and industry conditions including internal and external to the accounts and districts

Works closely with on-site management team to reach operational goals

Participates on monthly conference calls with fellow Patient Experience Managers and operations management to communicate patient experience updates, current trends, and identify opportunities to reward and recognize

Participates in all PE Department learning sessions including monthly educational webinars

Provides recognition for employee when programs are implemented with success

Prepares and implements development and training plans for patient satisfaction success

Composes patient satisfaction reports as needed to management

Preferred Qualifications:

HS diploma/GED or equivalent combination of education and experience; 4 year degree preferred

2-3 years in-servicing experience in customer service training

Hospitality and healthcare experience preferred

3-4 years experience in service-oriented operations

Good coaching and on the job training skills required

Excellent organizational skills and ability to multi-task essential

Proficient in the use of Windows based office software including but not limited to Microsoft Office, Word, Excel, PowerPoint and Outlook

Exhibits initiative, responsibility, flexibility and leadership

Possesses a thorough knowledge of contract administration and office procedures

Fiscal and budgetary skills

Apply to Crothall today!

Crothall is a member of Compass Group USA

Click here to Learn More about the Compass Story

Associates at Crothall are offered many fantastic benefits. 

  • Medical
  • Dental
  • Vision
  • Life Insurance/ AD
  • Disability Insurance
  • Retirement Plan
  • Flexible Time Off
  • Holiday Time Off (varies by site/state)
  • Associate Shopping Program
  • Health and Wellness Programs
  • Discount Marketplace
  • Identity Theft Protection
  • Pet Insurance
  • Commuter Benefits
  • Employee Assistance Program
  • Flexible Spending Accounts (FSAs)
  • Paid Parental Leave
  • Personal Leave

Associates may also be eligible for paid and/or unpaid time off benefits in accordance with applicable federal, state, and local laws. For positions in Washington State, Maryland, or to be performed Remotely, click here or copy/paste the link below for paid time off benefits information.

https://www.compass-usa.com/wp-content/uploads/2023/08/2023_WageTransparency_Crothall.pdf

Compass Group is an equal opportunity employer. At Compass, we are committed to treating all Applicants and Associates fairly based on their abilities, achievements, and experience without regard to race, national origin, sex, age, disability, veteran status, sexual orientation, gender identity, or any other classification protected by law.

Qualified candidates must be able to perform the essential functions of this position satisfactorily with or without a reasonable accommodation. Disclaimer: this job post is not necessarily an exhaustive list of all essential responsibilities, skills, tasks, or requirements associated with this position. While this is intended to be an accurate reflection of the position posted, the Company reserves the right to modify or change the essential functions of the job based on business necessity. We will consider for employment all qualified applicants, including those with a criminal history (including relevant driving history), in a manner consistent with all applicable federal, state, and local laws, including the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance, the San Francisco Fair Chance Ordinance, and the New York Fair Chance Act. We encourage applicants with a criminal history (and driving history) to apply.

Certain positions may require Florida Level 2 background screening. Details: https://info.flclearinghouse.com/

Applications are accepted on an ongoing basis.

Crothall maintains a drug-free workplace.

Req ID: 1556726

Crothall Healthcare 

RANDY ERPELDING 

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