System Control Officer Jobs in Texas (NOW HIRING)

Salary: $19.78 - $24.73 Hourly
Location : Animal Control, 705 N Robert Lanier Baytown, TX
Job Type: Full Time
Job Number: 26-00121
Department: HEALTH
Opening Date: 07/31/2026
Job Summary
Do you have a passion for animal welfare and a commitment to serving your community? As an Animal Control Officer, you'll play a vital role in protecting both people and animals by promoting responsible pet ownership, enforcing animal-related laws, and responding to a variety of community needs. This dynamic position is ideal for someone who is compassionate, confident, and able to remain calm under pressure while making a positive impact every day. If you're looking for a meaningful career where no two days are the same, we encourage you to apply.
Animal Control Officers promotes public safety by enforcement of state laws and local ordinances dealing with rabies control, cruelty to animals, and health code standards. This role demands strong research and organizational abilities, careful attention to the requirements for processing and documenting casework, excellent communication skills, the ability to interact tactfully and effectively with the public and handle stressful situations with composure.
Animal Control Officers will be assigned on-call status on a rotating basis for response to emergency calls for service. During the scheduled on-call status, Officers must:

• Be available for response to emergency calls.
• Be able to maintain a maximum 1-hour response time.
• Be in uniform when responding to calls for service.

Duties

• Field Operations: Operates City animal services vehicles safely and obeys State laws and City policies during the performance of duties. Operates patrol vehicles within City limits to impound animals roaming at-large, or injured animals involved in bites or scratches. Responds to animal complaints, removes wild animals from residences, and enforces applicable City of Baytown ordinances and regulations. Removes deceased animals from residential areas, and roadways according to department protocol. Educates citizens regarding compliance with animal laws, ordinances, and quarantine requirements. Maintains daily work sheets regarding impounded, deceased, and wild animals. Euthanizes animals that are high-risk, rabid, critically injured, or sick animals impounded in the field. Prepares rabies specimens and forwards to the Texas Department of State Health Services (DSHS) for testing. Transfers dead animals to landfill and unloads. Performs minor repairs and maintenance to a variety of equipment.
• Code Enforcement: Represents Local Rabies Control Authority to enforce State rabies laws and City licensing requirements. Issues citations or written warnings. Completes and processes citizen complaints regarding violations. Represents the City in Municipal or County Court regarding citations issued for violations of animal regulations. Capable of understanding and explaining complex facts and relationships in detail, as well as summarizing and writing clearly, concisely, and legibly.
• Administration: Assists citizens with paperwork necessary to complete transactions for adoptions, redemptions, sterilization program, licensing programs, donations, and trap issuance. Enters data necessary for tracking complaints, animals, Local Rabies Control Authority (LRCA)reports, etc., into a computer database. Assists with off-site events such as spay/neuter clinics, adoption fairs, etc. Responds to phone calls and walk-in customers in a high-volume environment. Operates two-way radio systems using correct codes and signals.
• Shelter Operations: Maintains proper sanitation according to department standards by cleaning animal cages, walls, windows, and flooring. Sanitizes as required. Observes animals and reports any signs of illness, distress, or safety issues. Ensures all animals have adequate food and water by replenishing supplies. Ensures all adoptable animals are properly identified with tags, collars, and correct cage cards. Keeps outside exercise areas free of solid waste. Operates washers and dryers to clean laundry. Exercises animals by taking them to exercise areas. Reconciles animals and updates paperwork and computer systems to reflect changes. Euthanizes animals as required. Provides humane treatment to all animals.
• Performs all other related duties as assigned.

Minimum Qualifications
Required:

• High School Diploma or equivalent (GED).
• Valid driver's license with an acceptable driving record (must obtain TX driver's license within 90 days).

• Basic State Certification in Animal Control must be obtained within the first year of employment.
• Euthanasia Certification must be obtained with the first year of employment, as required by DSHS.
• Ability to handle all types of animals.
• Ability to work well independently, learn quickly, and remain flexible in a fast-paced work environment.
• Exceptional customer service, written, and oral communication skills.

Knowledge, Skills and Abilities
Ability to exercise good public relations skills and communicate effectively both orally and in writing. Knowledge of animal diseases. Ability to handle animals without harm to them, others, or self. Ability to properly prepare lab specimens. Ability to use proper euthanizing techniques. Ability to maintain composure during stressful situations and get along appropriately with co-workers and the public.
Here at the City of Baytown, in recruiting for our team, we welcome the unique contributions that you bring. We strive to provide a workplace where differences are honored, with a workforce that reflects the diversity of the people we serve.
Attendance is an essential function of this position. The City reserves the right to require an employee in this position to work overtime. This position provides services or performs duties for the benefit of the general public during emergency situations. These may include services or duties different from those performed in the usual course and scope of your job. In the event of an evacuation, the incumbent in this position may be required to remain to perform needed services.
Overall Position Strength Demands
Medium Work: Exerting up to 50 pounds of force occasionally, and/or up to 20 pounds of force frequently, and/or up to 10 pounds of force constantly to move objects.
To promote health and wellness, we provide a comprehensive benefits program (listed below) to meet the needs of you and your family. Our goal is to help you live and work well - 365 days a year.
Medical

• United Healthcare
• Effective the first day of the month following 30 days of employment
• Annual Deductible (Network) $750 Indiv/$2,250 Family
• In-Network Benefit 80%/20% after plan deductible
• $50 co-pay (general visit)
• RX - $10 Generic/$40 Formulary/$75 Non-Formulary
• Flexible Spending Accounts: Healthcare and Dependent Care expenses
• FREE virtual visits

Dental

• Cigna Dental PPO & DHMO
• Effective the first day of the month following 30 days of employment
• Preventative & diagnostic covered at 100%
• Annual Deductible: $50/Indiv (Cigna PPO) - No annual deductible for Cigna DHMO

Vision

• Superior Vision
• Effective the first day of the month following 30 days of employment
• In-Network exam co-pay $10 & $25 materials co-pay
• Frames: $140 Allowance - Contact Lenses: $160 Allowance

Holistic Health & Wellness

• Employee Wellness Center offering FREE primary care medical treatment for employees & dependents on the Medical plan
• FREE access to gyms, Shipt, and Walmart+ through our employee medical insurance
• Gym partnership with Lee College Wellness Center & swimming pool for $58/year
• Employee Assistance Program providing employees and their household family members up to 8 FREE counseling sessions per issue per year, legal and financial assistance, will generator tools, and more!
• Sick Leave Pool providing participants additional paid sick time if accruals are exhausted.
• SmartDollar: free online program providing tips and tools from Dave Ramsey for getting out of debt and building good saving practices

Retirement

• Texas Municipal Retirement System:
  • 7% employee contribution with a 14% employer match
  • 5 year vesting
  • Retirement Eligibility: 20 years of service/any age - or - 5 years of service/at least age 60
  • FREE Life Insurance coverage up to 1X your base annual salary
• MissionSquare 457 and 457 Roth IRA plans: additional voluntary employee participation

Disability Insurance

• Equitable:
  • Long-term Disability: voluntary elected coverage. Pays 60% of monthly earnings up to $8,000 per month up to social security age, depending on the disability
  • Short-term Disability: voluntary elected coverage. Pays 60% of weekly earnings up to $1,000 per week for up to the first 13 weeks of a disability

Training and Tuition Assistance

• The HUB Employee Training Center: we invest in you by equipping you with the knowledge and skills needed to live out our Purpose and Core Values
• Access to funding up to $1,500 per semester or $3,000 per year for tuition toward courses that are job-related or will enhance your work performance

Generous Paid Sick, Vacation, & Holiday Leave

• 10 holidays per year and one personal employee day per year
• 15 days sick leave per year
• Starting at 10 days of vacation per year; up to 25 days per year
• Sick and Vacation hours roll over annually up to the maximum limit
• 15 days Paid Parental Leave

To explore all of the benefits we offer, please visit:
01
Do you have a High School Diploma or equivalent (GED)?

• Yes
• No

02
Do you have a valid driver's license with an acceptable driving reccord? (Must obtain TX driver's license within 90 days)

• Yes
• No

03
Which of the following certifications do you have?

• Euthanasia Certificate
• Texas Basic Animal Control Officer
• None of the above but can obtain within one year of employment
• I cannot obtain the certifications

04
How many years of experience do you have with animal handling, animal control, environmental health or other related field do you have?

• Less than 1 year
• 1 - 2 years
• 3 - 4 years
• 5 - 6 years
• 7+ years
• None of the above

05
If you answered yes to the question above, please describe your experience, including specific duties and the type of animals you have worked with. If you answered no, please put N/A.
06
Are you available to work a rotating schedule with assigned on-call hours? While on-call, you are required to respond within an hour or less, be available to respond to emergency calls and be in uniform when responding to calls for service.

• Yes
• No

07
Writing clear reports is essential for this role. Please respond to the prompt below, demonstrating your ability to document incidents professionally and accurately.Writing Prompt: You responded to a call about an aggressive dog roaming a neighborhood. You observed the dog chasing pedestrians and barking. You safely captured the dog, which had no ID or microchip, and transported it to the shelter. A neighbor said it had escaped from a nearby yard several times.Write an incident report (max 300 words) summarizing the situation, your actions, and any follow-up steps.
Required Question