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System Center Operations Manager Jobs (NOW HIRING)

EOS

Data Center Operations Manager

Bowling Green, OH · On-site

The Data Center Operations Manager is responsible for overseeing a designated Data Center Pod, which includes up to three hyperscale data center campuses, supporting as many as 15 production ...

Covestic Inc

WI · On-site

The Data Center Operations Manager / Site Lead serves as the senior onsite leader responsible for ... Knowledge of critical facility systems including electrical distribution, UPS, generators, cooling ...

Amazon

Data Center Operations Manager

New Carlisle, IN · On-site

$152K/yr

Manage a team that maintains cloud infrastructure for global data center operations! AWS is looking ... Experience with system management tools and client/server environments Amazon is an equal ...

New

Amazon

Data Center Operations Manager

Gilroy, CA · On-site

$176K/yr

Manage a team that maintains cloud infrastructure for global data center operations! AWS is looking for technology managers with experience in people management, strong technical understanding and ...

Amazon

Data Center Operations Manager

New Carlisle, IN · On-site

$152K/yr

Manage a team that maintains cloud infrastructure for global data center operations! AWS is looking ... Experience with system management tools and client/server environments Amazon is an equal ...

New

Socket.dev

Data Center Operations Manager

Las Vegas, NV · On-site

$160K/yr

... systems, or hardware. * 5 years of experience managing a technical team. * Ability to work non ... As a Hardware Operations Manager, you will manage a team of Data Center Technicians. You will ...

V2X

Windows System Administrator

Chantilly, VA · On-site

Experience with Microsoft System Center Operations Manager (SCOM) and Access Control Service (ACS) * Experience with Microsoft Exchange, Outlook, and antivirus solutions including Symantec and McAfee ...

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System Center Operations Manager information

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$31.5K

$73.7K

$135.5K

How much do system center operations manager jobs pay per year?

As of Sep 10, 2026, the average yearly pay for system center operations manager in the United States is $73,687.00, according to ZipRecruiter salary data. Most workers in this role earn between $52,500.00 and $91,000.00 per year, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a System Center Operations Manager?

To thrive as a System Center Operations Manager, you need expertise in IT infrastructure monitoring, troubleshooting, and a strong understanding of Microsoft System Center Operations Manager (SCOM), often supported by a degree in information technology or related certifications such as Microsoft Certified: Azure Administrator Associate. Familiarity with SCOM management packs, PowerShell scripting, and integration with other ITSM tools is essential. Strong analytical thinking, problem-solving abilities, and effective communication skills set top performers apart in this role. These competencies are crucial for ensuring system reliability, proactive incident response, and seamless collaboration across IT teams.

What are some common challenges faced by System Center Operations Managers when integrating SCOM with other IT management tools?

System Center Operations Managers often encounter challenges when integrating SCOM with other IT management tools, such as ensuring compatibility between systems, managing data consistency, and configuring custom connectors or management packs. Integration typically requires a good understanding of APIs, protocols, and security requirements to facilitate smooth data exchange. Collaborating closely with IT teams responsible for other platforms and thorough testing are essential to minimize disruptions and ensure reliable monitoring across the organization's infrastructure.

What is the difference between System Center Operations Manager vs System Administrator?

AspectSystem Center Operations ManagerSystem Administrator
CertificationsMicrosoft Certified: Azure Administrator Associate, Microsoft Certified: System CenterCompTIA Server+, Microsoft Certified: Windows Server Fundamentals
Work EnvironmentIT monitoring, infrastructure management, enterprise environmentsServer setup, network management, user support
Employer & IndustryLarge enterprises, data centers, managed service providersSmall to large organizations, IT departments
Primary FocusMonitoring, alerting, and managing IT infrastructure healthMaintaining and supporting IT systems and networks

While System Center Operations Manager focuses on monitoring and managing IT infrastructure health across enterprise environments, System Administrators handle the day-to-day management, configuration, and support of servers and networks. Both roles are essential in IT operations but differ in scope and responsibilities.

Is a System Center Operations Manager a high paying job?

System Center Operations Managers typically earn salaries above the national average for IT roles, with compensation influenced by experience, certifications, and location. The role involves managing enterprise IT infrastructure and often requires skills in systems management tools like Microsoft System Center. Overall, it is considered a well-paying position within the IT industry.

What does a System Center Operations Manager do?

A System Center Operations Manager (SCOM) is responsible for monitoring and managing the health, performance, and availability of IT infrastructure and applications within an organization. They use tools like Microsoft System Center to detect issues, generate alerts, and ensure system reliability, often working with scripting and automation skills. SCOM administrators typically hold certifications and work in environments that require continuous system oversight and incident response.

What cities are hiring for System Center Operations Manager jobs?

Cities with the most System Center Operations Manager job openings:

What states have the most System Center Operations Manager jobs?

States with the most job openings for System Center Operations Manager jobs include:

What are popular job titles related to System Center Operations Manager jobs?

For System Center Operations Manager jobs, the most frequently searched job titles are:

Infographic showing various System Center Operations Manager job openings in the United States as of September 2026, with employment types broken down into 1% As Needed, 84% Full Time, 12% Part Time, 1% Temporary, 1% Contract, and 1% Nights. Highlights an 93% Physical, 2% Hybrid, and 5% Remote job distribution, with an average salary of $73,687 per year, or $35.4 per hour.

Contact Center Operations Manager

Detroit, MI • On-site

City of Holland
Public Administration • 501 - 1,000 employees
Learn more about City of Hollandexternal

$75K - $82K/yr

Other

Medical, Retirement, PTO

Posted 9 days ago

Job description

Contact Center Operations Manager

Location: Detroit Metropolitan Area (Hybrid)

The UAW-FCA-Ford-General Motors Legal Services Plan is seeking an experienced Contact Center Operations Manager to lead our Member Intake Department and drive continuous improvement in service quality, operational performance, and the member experience.

Our Member Intake Department serves as the first point of contact for thousands of members seeking legal assistance each year. Representatives verify eligibility, explain Plan benefits, assign matters to staff attorneys or cooperating attorneys, and direct members to the appropriate resources when additional review or specialized referrals are needed.

We are seeking a proven leader who can build upon an established operation by strengthening quality assurance, improving first-contact resolution, reducing repeat calls, increasing productivity, and using data to drive continuous improvement.

Primary Responsibilities

Lead, coach, and develop a team of approximately 12 unionized Member Intake Representatives.

Build a culture focused on professionalism, accountability, and exceptional member service.

Develop and oversee a quality assurance program that includes call monitoring, coaching, and performance feedback.

Improve first-contact resolution by ensuring representatives provide complete, accurate explanations of Plan benefits, referral procedures, and member responsibilities.

Analyze operational metrics and prepare reports that identify trends, measure productivity, improve service quality, and reduce repeat calls.

Supervise a primarily remote workforce while ensuring accountability and consistent performance.

Identify workflow improvements and implement technology, including AI tools, that enhance efficiency and the member experience.

Partner with attorneys and leadership to continuously improve departmental performance and member satisfaction.

Qualifications

Bachelor’s degree preferred, or an equivalent combination of education and progressively responsible contact center leadership experience.

Seven or more years of leadership experience in a contact center, customer service, member services, employee benefits, insurance, healthcare, financial services, legal operations, or another service-focused environment.

Demonstrated success improving contact center performance through quality assurance, employee coaching, operational analytics, and process improvement.

Strong leadership, communication, analytical, coaching, and organizational skills.

Experience supervising remote or hybrid teams required.

Unionized environment. Experience administering CBA or detailed employee policies and manual.

Compensation & Benefits

Salary: $75,000–$82,000, depending on qualifications and experience.

We offer an excellent benefits package, including comprehensive health insurance, an employer-paid 6% 401(k) contribution, 15 paid holidays, paid vacation and sick leave, and a hybrid work environment.

Qualified applicants should submit a resume, references and cover letter to HR@uawlsp.com.

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