System Associate Jobs in Philadelphia, PA (NOW HIRING)

Mount Laurel, New Jersey, United States

The Field Operations & Production Systems Associate plays a critical role in supporting the operational infrastructure of NFL Films' production, event, and football operations. This position focuses on system oversight, workflow optimization, and cross-departmental coordination to ensure smooth execution of onboarding, credentialing, hiring, and on-location operational processes. The role also contributes directly to football operations at games and events, serving as a reliable on-site operational resource.

This position is ideal for someone who thrives in a fast-paced, event-driven environment and brings a systems-minded approach to operational challenges.

Responsibilities:

• Oversee hiring operations for all remote productions, including freelancers across shoot and football schedules.
• Manage the onboarding workflow to ensure new crew members are set up correctly in payroll and operational systems.
• Collaborate with office managers and departmental leads to strengthen and standardize hiring practices across production and football operations.
• Partner with the Field Operations VP and department managers to maintain, refine, and scale systems that drive efficiency and consistency across production, event, and football operations.
• Serve as a point of contact for troubleshooting system issues and coordinating solutions with internal and external partners.
• Coordinate logistics for football operations, including crewing, travel, scheduling & media return for on-location crews.
• Provide on-site operational support at games and events, assisting with logistics, credentialing, crew coordination, and real-time problem solving.
• Work closely with HR and Security to coordinate background clearances for all on-location personnel Partner with Finance to support the NFL's freelance payroll company relationship, including system navigation, troubleshooting, and daily operational maintenance.
• Collaborate with Project Management to support timecard workflow accuracy and ensure project assignments are communicated clearly.

Required Qualifications:

• Bachelor's Degree plus 3-5+ years of experience in operations, production coordination, event operations, or related fields.
• Strong organizational and systems-thinking mindset.
• Ability to manage multiple workflows with accuracy and urgency.
• Excellent communication and cross-team coordination skills.
• Comfortable working in fast-paced, event-driven environments.
• Proficiency with operational systems, databases, or workflow tools (experience with payroll or credentialing systems a plus).
• Ability to work nights, weekends, and travel as needed for games and events.

Preferred Qualifications:

• Experience supporting production, event operations, or football operations in a fast-paced, deadline-driven environment. A post-graduate degree in Operations, Production or Sports related field is a plus.
• Prior experience working with freelance or project-based workforces, including understanding of crew roles and on-location production needs.
• Demonstrated ability to improve processes, document workflows, and identify operational inefficiencies.
• Experience coordinating logistics for on-location crews, including travel, scheduling, or credentialing.
• Strong analytical skills with the ability to interpret data, troubleshoot system issues, and support system development.
• Working knowledge of NFL Films' operations, game-day workflows, or sports production environments (preferred but not required).
• Ability to build strong relationships across departments, including Production Management, HR, Security, Finance, and Project Management.
• Proficiency with Microsoft Office Suite; experience with payroll or credentialing platforms is a plus.

Travel:

Approximately 10% of this position will require travel.

Must be able to work flexible hours, including evenings and weekends, based on project and event schedules.

Ability to travel for on-location events or production work as required.

Terms /Expected Hours of Work:

NFL employees are required to work 40 hours per week. Additional hours may be needed during peak times.

Salary / Pay Range

$1,500 - $1,900 USD

At the NFL, in-person work at our offices is a top priority because it allows us to collaborate more effectively, build stronger connections, and maintain the culture that drives our success. This role requires onsite presence at an NFL office or stadium location, and remote and/or hybrid working options are not offered.

NO RELOCATION ASSISTANCE WILL BE PROVIDED.

The NFL is committed to building an inclusive work environment that reflects our incredible fan base. We provide an environment of mutual respect where equal employment opportunities are available to all employees and applicants without regard to status as protected by applicable federal, state, and local laws.

NFL Core Values:

• Respect: Everyone matters. We celebrate diverse opinions, honor hard work, and value every contribution.
• Integrity: We do what's right, even when it's tough. We hold ourselves accountable and always follow through.
• Team Responsibility: We support each other and our communities. No one is bigger than the game, and every action impacts others.
• Resiliency: We set high standards, overcome adversity, and adapt to challenges, always striving for excellence.

NFL Leadership Attributes:

• Build Talent: We develop and nurture potential, empowering individuals to grow and succeed.
• Execute: We take action with precision, delivering results that drive our goals forward.
• Inspire: We motivate others through vision, energy, and a commitment to excellence.
• Live Our Values: We embody our core principles in every decision and action.
• Know the Business: We stay informed, understand our industry, and make decisions that strengthen our position.
• Think Big: We challenge the status quo, envision bold possibilities, and strive for transformative impact

WHO YOU ARE:

Talent Attributes: What we expect for our employees:

• Embody an enthusiastic, proactive can-do attitude
• Embrace grit, free from ego or entitlement
• Excel as a relationship builder, with the ability to influence
• Eager learner, driven by passion rather than just ambition
• Encompasses an incredible work ethic with an agile mindset