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What is Synchrony Financial?

Synchrony Financial is a leading consumer financial services company that specializes in providing a wide range of credit products, such as private label credit cards, promotional financing, and installment lending, to consumers and businesses. The company partners with national and regional retailers, healthcare providers, manufacturers, and other organizations to offer customized financing solutions. Synchrony is also known for its digital banking services, including high-yield savings accounts and CDs. Its primary focus is to help consumers and businesses manage their finances and make purchases more accessible through flexible payment options.

What are some typical projects or initiatives that team members work on at Synchrony Financial?

At Synchrony Financial, team members often collaborate on projects related to digital transformation, customer experience enhancements, risk management, and innovative financial product development. You may find yourself working cross-functionally with teams in technology, marketing, analytics, and customer service to launch new credit products or streamline digital payment solutions. The work environment encourages continuous learning and creative problem-solving, offering opportunities to participate in leadership development programs and internal mobility initiatives to help grow your career.

What are the key skills and qualifications needed to thrive at Synchrony Financial, and why are they important?

To thrive at Synchrony Financial, you generally need strong analytical abilities, financial acumen, and a relevant degree such as finance, business, or computer science. Familiarity with financial systems, data analytics tools, and platforms like SQL, Salesforce, or risk management software is commonly required. Excellent problem-solving, communication, and adaptability are standout soft skills in this fast-paced environment. These competencies are crucial for delivering innovative financial solutions, meeting regulatory standards, and fostering customer satisfaction in a competitive industry.

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Cities in Missouri with the most Synchrony Financial job openings:

Synchrony Financial jobs near you
Infographic showing various Synchrony Financial job openings in Missouri as of August 2026, with employment types broken down into 1% As Needed, 82% Full Time, 14% Part Time, and 3% Contract. Highlights an 87% Physical, 4% Hybrid, and 9% Remote job distribution.

VP, Veterinary Strategic Accounts & Expansion

Synchrony Financial

Kansas City, MO • On-site

$130K - $210K/yr

Full-time

Posted 2 days ago

New

Synchrony Financial rating

9.0

Company rating: 9.0 out of 10

Based on 52 frontline employees who took The Breakroom Quiz

3rd of 152 rated financial services

Job description

Role Summary/Purpose:

The successful incumbent will report directly to the VP, Client Development – Vet to increase CareCredit usage and future growth focusing on mid-market accounts.  This individual will have direct responsibility for managing a team of Strategic Account Managers (SAMs) focused specifically on the Veterinary market, as well as coordinate closely with the field and inside sales organizations in CareCredit to ensure a harmonized coverage model across the respective channels in the Vet market. The role will cultivate and maintain relationships with partners, key stakeholders and strategic accounts while working cross functionally to execute mid-market initiatives as well as other cross business activities that advance the CareCredit Veterinary business. 

Essential Responsibilities: 

  • Manage a team of Strategic Account Managers (SAM) to ensure the execution of mid market client sales initiatives, metrics and growth targets. 
  • Support the development of smaller, uncontracted groups ensuring growth through enhanced partnership with potential to execute agreements where appropriate. 
  • Coach/mentor team through holding one on ones and co-traveling, to motivate, evaluate and drive performance measures 
  • Work with market specific industry stakeholders to drive usage within the Veterinary industry. 
  • Ensure all contractual obligations are being met. 
  • Develop and implement strategies, tactics and “best practices” devised at the corporate level to increase activation and utilization of the CareCredit card. 
  • Collaborate & Leverage field sales teams (Practice Development Managers) to drive portfolio usage and increase sales within the Vet market. 
  • Work with various departments including marketing, credit, finance and operations to develop materials and systems to increase portfolio usage at the corporate client level (See highlighted question from me below) 
  • Identify customer CTQs & lead cross functional business teams to deliver; Monitor progress to goals & proactively identify areas of opportunity. 
  • Provide value added analysis and reporting to evaluate and drive growth in usage. 
  • Lead corporate complaints to resolution and communicate to HQ. 
  • Participate in monthly operating & portfolio performance reviews. 
  • Assess key portfolio performance metrics to determine optimal growth strategies. Utilize data to contribute to the overall growth strategy. 
  • Perform other duties and/or special projects as assigned 

Qualifications/Requirements:

  • Bachelor's Degree and 5+ years of sales/marketing experience with a proven track record of results; or in lieu of a Bachelor's Degree, a High School Diploma / GED and 5+ years of sales / marketing experience in the Financial Services 
  • 5+ years of sales/marketing experience with a proven track record of results. 
  • 2 years of demonstrated experience in effective people management, leading and developing a team to execute performance results, drive accountability and motivate individuals for success. 
  • Minimum of 2 year’s prior large corporate accounts or strategic account management experience calling on senior levels and C-level executives. 
  • Minimum of 2 years’ experience in delivering formal communications to either senior business leaders or key external business partners. 
  • Strong Influencing, Negotiation and Project Management skills 
  • Ability to travel (50 %+) overnight and some weekend travel.  

    Desired Qualifications:

    • MBA or advanced degree 
    • Veterinary Industry experience, including in-depth knowledge of the marketplace.  
    • Analytical thinker with excellent communication, training skills and presentation skills. 
    • Strong business/industry acumen. 
    • Demonstrated prior experience involving contract negotiations, competitive pricing, business planning and P&L management. 
    • Strong marketing, creative and analytic skills. 
    • Proven ability to influence corporate decision makers; strong negotiating skills. 
    • Ability to demonstrate innovation and creative approaches to business needs. 

    Grade/Level: 13

                                                  

    The salary range for this position is 130,000.00 - 210,000.00 USD Annual and is eligible for an annual bonus based on individual and company performance.

    Actual compensation offered within the posted salary range will be based upon work experience, skill level or knowledge.

    Salaries are adjusted according to market in CA, NY Metro and Seattle.

    Our Way of Working:

    We’re proud to offer you flexibility. At Synchrony, our way of working allows you to have the option to work from home near one of our Hubs or come into one of our offices. You will be required to commute to your nearest Hub (either virtual or physical) for in-person engagement activities such as regular business or team meetings, training and culture events. 

    *Field Sales and some Commercial team roles may have varied location requirements based upon partner obligations or preferences.

    Eligibility Requirements:

    • You must be 18 years or older
    • You must have a high school diploma or equivalent
    • You must be willing to take a drug test, submit to a background investigation and submit fingerprints as part of the onboarding process
    • You must be able to satisfy the requirements of Section 19 of the Federal Deposit Insurance Act.
    • New hires (Level 4-7) must have 9 months of continuous service with the company before they are eligible to post on other roles.  Once this new hire time in position requirement is met, the associate will have a minimum 6 months’ time in position before they can post for future non-exempt roles.  Employees, level 8 or greater, must have at least 18 months’ time in position before they can post.  All internal employees must consistently meet performance expectations and have approval from your manager to post (or the approval of your manager and HR if you don’t meet the time in position or performance expectations).

    Legal authorization to work in the U.S. is required.  We will not sponsor individuals for employment visas, now or in the future, for this job opening. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status. 

    Our Commitment:

    When you join us, you’ll be part of an inclusive culture where your individual skills, experience, and voice are not only heard – but valued. Together, we’re building a future where we can all belong, connect, and turn ideals into action. More than 50% of our workforce is engaged in our Employee Resource Groups (ERGs), where community and passion intersect to offer a safe space to learn and grow.

    This starts when you choose to apply for a role at Synchrony. We ensure all qualified applicants will receive consideration for employment without regard to age, race, color, religion, gender, sexual orientation, gender identity, national origin, disability, or veteran status. We’re proud to have an award-winning culture for all. 

    Reasonable Accommodation Notice:

    • Federal law requires employers to provide reasonable accommodation to qualified individuals with disabilities. Please tell us if you require a reasonable accommodation to apply for a job or to perform your job. Examples of reasonable accommodation include making a change to the application process or work procedures, providing documents in an alternate format, using a sign language interpreter, or using specialized equipment.
    • If you need special accommodations, please call our Career Support Line so that we can discuss your specific situation. We can be reached at 1-866-301-5627.   Representatives are available from 8am – 5pm Monday to Friday, Central Standard Time

    Job Family Group:

    Sales

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