Svp Client Services Director Jobs (NOW HIRING)

Welcome to Clearway Health - At Clearway Health, we’ve been recognized as a Great Place to Work® for four years in a row—and we’re just getting started. We’re redefining specialty pharmacy by improving access to care, delivering personalized support, and helping patients navigate complex medication needs. Our award-winning culture is built on empowering our people to grow, contribute, and make a difference every day. If you’re driven to create meaningful change and thrive in a collaborative, purpose-driven environment, you’ll fit right in. If you’re looking for a role where you can truly make an impact, keep reading below!

IMPORTANT: Experience with Hospital Health Systems (HHS) is a mandatory requirement for this position.

Position Summary:

The Vice President, Client Development will take charge of the national sales quota and strategy, leading a team of Client Development Executives. Your role demands seasoned sales leadership, guiding teams in strategic selling to hospital and health system executives through intricate enterprise sales cycles. Collaborating with the Senior Vice President, Client Development, and Marketing, you will craft and execute a robust sales strategy to ensure consistent business growth and surpass our goals. Your responsibilities include overseeing the new business sales process, territory planning, prospecting, RFP planning, proposal and pricing development, presentations, negotiations, and contracting. Success will hinge on achieving the team's sales targets. Effective recruitment, training, performance management, motivation, and coaching will be your tools to build and develop a high-performing team. Your leadership will not only drive exceptional results for Clearway Health but will also redefine partnerships in the specialty pharmacy services realm, marking significant achievements in your career. 

Essential Responsibilities/Duties:

• Shape the vision and strategy for the Client Development team, providing purpose, motivation, and direction. 

• Coach and lead Client Development Executives through various activities to identify, qualify, develop, and sell complex specialty pharmacy services and solutions. 

• Establish clear sales metrics and benchmarks, ensuring progress and expediting the sales process. 

• Formulate and execute a sales strategy to expand market share partnerships for Clearway Health. 

• Ensure compelling sales presentations to executive and senior leaders within health systems. 

• Create proposals and business terms based on data analysis and pro forma delivered by Clearway Health analysts and strategists. 

• Lead negotiations on contract terms and pricing with client input from Legal, Finance, and the Senior Vice President of Client Development. 

• Ensure market penetration of target opportunities. 

• Develop and maintain an active and accurate pipeline, representing and reporting an accurate 12-month projected sales forecast monthly. 

• Maintain the customer relationship management program to accurately reflect sales pursuits and pipeline updates. 

• Build relationships with consultants, channel partners, and industry contacts to continually bolster the sales pipeline. 

• Lead conference and industry event sales strategy to cultivate new potential client relationships and promote Clearway Health's services and solutions effectively. 

Education & Experience: 

• A bachelor's degree from a four-year college or university is required. 
• 10+ years of sales experience and 5+ years of sales leadership-related experience in the hospital or health system setting is required. 
• Pharmacy or Specialty Pharmacy experience is preferred. 
  

Knowledge & Skills:

• Extensive track record in enterprise hospital and health system sales, including managing senior executive relationships. 

• Proven success in building and leading national sales teams. 

• Accurate forecasting of sales opportunities with regular delivery of forecast and pipeline updates and reports. 

• Demonstrated ability to collaborate with diverse business unit leaders, including executive leadership and various stakeholders. 

• Exceptional executive presence and strong communication skills for engaging with senior client executives and effective collaboration with internal and external teams. 

• Substantial finance acumen, understanding data analysis, pro formas, business terms, and contract creation. 

• Exceptional negotiation skills with a track record of closing multi-million-dollar contracts ($10M+). 

• Experience navigating CEO and hospital/health system Board-level approvals for contract signatures. 

• Skill in balancing strategic and tactical planning amidst competing priorities in a fast-paced healthcare environment. 

• Confidence, high energy, and self-motivation, showcasing leadership skills, good judgment, and innate team leadership ability. 

• Familiarity with CRM software, EMRs, and other pharmacy systems. 

Special Working Conditions (On-call, Travel, Shift, Coverage):

• Travel will average 40% of the time, with increased travel for conferences. 
   

This information is being provided to promote pay transparency and equal employment opportunities at Clearway Health. The current annual compensation range for this position is $225,000 - $250,000. The actual rate within this range that you will be offered will depend on a variety of factors including geography, skills and abilities, education, experience, and other relevant factors. In addition to a competitive base salary, this role is eligible to participate in the company’s bonus program as part of its comprehensive and rewarding benefits package. This opportunity offers a compelling combination of compensation and performance-based incentives designed to recognize and reward contributions. 

The above statements in this job description are intended to depict the general nature and level of work assigned to the employee(s) in this job. The above is not intended to represent an exhaustive list of accountable duties and responsibilities required. External and internal applicants, as well as position incumbents who become disabled as defined under the Americans with Disabilities Act, must be able to perform the essential job functions (as listed) either unaided or with the assistance of a reasonable accommodation to be determined by management on a case-by-case basis.