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Surety Claim Manager Jobs (NOW HIRING)

Liberty Mutual Insurance

Surety Engineer II

MA · On-site +1

$120K/yr

... management reports, surveying claim files and communicating with customers ensures staff adherence to company policies in claims handling, service standards and guidelines. Identifies problems and ...

Liberty Specialty Markets

You will also negotiate, analyze, resolve and manage Surety claims, ensuring customer satisfaction ... Claim duties may include some or all of the following: * investigating defaults and claims and ...

The Whiteside Agency

Cyber Claim Counsel

Chicago, IL · On-site

$111K - $184K/yr

Bond & Specialty Insurance (BSI) provides management and professional liability, cyber, crime insurance, and surety bonds to or on behalf of businesses of all sizes. The BSI Claim Counsel team ...

The Whiteside Agency

Cyber Claim Counsel

Hunt Valley, MD · On-site

$111K - $184K/yr

Bond & Specialty Insurance (BSI) provides management and professional liability, cyber, crime insurance, and surety bonds to or on behalf of businesses of all sizes. The BSI Claim Counsel team ...

The Whiteside Agency

Cyber Claim Counsel

Houston, TX · On-site

$111K - $184K/yr

Bond & Specialty Insurance (BSI) provides management and professional liability, cyber, crime insurance, and surety bonds to or on behalf of businesses of all sizes. The BSI Claim Counsel team ...

The Whiteside Agency

Cyber Claim Counsel

Edison, NJ · On-site

$111K - $184K/yr

Bond & Specialty Insurance (BSI) provides management and professional liability, cyber, crime insurance, and surety bonds to or on behalf of businesses of all sizes. The BSI Claim Counsel team ...

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Surety Claim Manager information

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$35K

$87.9K

$139K

How much do surety claim manager jobs pay per year?

As of Sep 13, 2026, the average yearly pay for surety claim manager in the United States is $87,861.00, according to ZipRecruiter salary data. Most workers in this role earn between $68,000.00 and $105,000.00 per year, depending on experience, location, and employer.

What are popular job titles related to Surety Claim Manager jobs?

For Surety Claim Manager jobs, the most frequently searched job titles are:

Surety Engineer II

MA • On-site, Remote

Liberty Mutual Insurance
Insurance Services • 10K+ employees
Learn more about Liberty Mutual Insuranceexternal

$120K/yr

Full-time

Re-posted 12 days ago

Liberty Mutual rating

8.7

Company rating: 8.7 out of 10

Based on 162 frontline employees who took The Breakroom Quiz

Job description

Description
Job Summary:
Responsible for technical engineering and construction analyses of large and complex performance, payment and non-contract surety bond disputes and claims. These functions include analyses, oversight responsibility and resolution. Leads teams of consultants, contractors and others in management and coordination of resolution of major claims. Assists Surety/SDI Claims and/or Underwriting Department in fulfilling objectives of the unit, including audit and administrative functions. Evaluates contractor internal controls structure and job cost systems specifically related to estimating, project management and job site visits on underwriting department engagements.
Responsibilities:
  • Responsible technical and construction analyses of large and complex performance, payment and non-contract surety bond disputes and claims, with some oversight by the Manager, Construction Services or Manager, Construction Consulting Services.
  • Prepares technical reports and evaluates the surety's loss exposures in all major bond defaults. Duties include: site inspections of projects, evaluation of contract plans and specifications, expert reports, construction schedules, and the preparation of cost to complete analyses. Supervises and coordinates consultants' investigation, analyses and preparation of default reports. With some oversight, makes recommendations as to choice of remedies (default, cure, takeover or relet) and participates in establishing loss and expense reserves. Assists in drafting, negotiating and settling, tender, takeover, completion, joint escrow, sub-contract and other contractual agreements necessary to discharge surety's obligations, working with Surety Counsel. Manages project completions by consultants and or completion contractors.
  • Advises trial counsel on engineering and construction management issues. Assists, in coordination with Surety Counsel, in pre-trial preparation, mediation, arbitration, alternative dispute resolution as appropriate, including technical investigative research, interviewing claimants and witnesses, acting as an expert witness in technical matters relating to construction contracts, performance and payment bond claims and financial analysis, including performing financial evaluations and recovery analysis.
  • Is a resource to the surety specialists and support staff in coordination with Surety Counsel in resolution of performance, payment and non-contract bond disputes and defaults, including monitoring work flows and quality and quantity of work by utilizing management reports, surveying claim files and communicating with customers ensures staff adherence to company policies in claims handling, service standards and guidelines. Identifies problems and ensures implementation of corrective action.
  • With some oversight and as requested by claims or underwriting, participates in visits to contractors to assess internal control structure, job cost systems and reporting capabilities and how senior management oversees business activities. This process includes gathering contracts, schedules, original estimates, job cost reports, cost-to-complete schedules and interviews of key personnel. The engagement conclusion typically results in a written report outlining key deficiencies with suggestions to improve the operations. Advises underwriting as to key findings.
  • With some oversight, reviews project bid-spreads when significant variance is identified by underwriting. Procedures involve securing estimating and bid documentation, known results, contract/RFPs (including drawings and specifications) and interview of head estimator or equivalent.
  • With some oversight, investigates Subcontractor Default Insurance (SDI) claims by evaluating the circumstances and causes of subcontractor default, conducting site inspections, reviewing contracts, schedules, cost records and project documentation, assessing completion and mitigation strategies, quantifying loss exposure, coordinating consultants and other stakeholders.
  • Provide pre-bid technical analysis to Underwriting where the prospective project has unusual and/or atypical elements within the bonded scope of work.
  • Together with Surety Counsel and Sr Surety Claims Specialists, supports corporate internal audit program to ensure accuracy and adherence to corporate policy and accounting procedures works with Liberty Mutual and outside auditors on financial statements and corporate audit audits work files of outside vendors.

Qualifications
  • BA/BS Degree in engineering or related field with minimum of 7 years progressively more responsible surety claims or construction management experience
  • A minimum of 3 years (preferably 5 years) of construction management experience required and 5-7 years of proven surety claims management experience preferred
  • Proven analytical ability to evaluate and judge claim files
  • Demonstrated ability to reduce complex analyses and information into understandable prose and/or oral directives, for conveyance of situations to other persons in the organization for claims handling or training purposes
  • Significant exposure to legal process anticipated.
  • Demonstrated effective communication and interpersonal skills required in dealing with claimants, outside counsel, consultants and members of senior management
  • Must be willing to travel and deal with periodic heavy workloads, in an expeditious and professional manner

About Us
Pay Philosophy: The typical starting salary range for this role is determined by a number of factors including skills, experience, education, certifications and location. The full salary range for this role reflects the competitive labor market value for all employees in these positions across the national market and provides an opportunity to progress as employees grow and develop within the role. Some roles at Liberty Mutual have a corresponding compensation plan which may include commission and/or bonus earnings at rates that vary based on multiple factors set forth in the compensation plan for the role.
At Liberty Mutual, our goal is to create a workplace where everyone feels valued, supported, and can thrive. We build an environment that welcomes a wide range of perspectives and experiences, with inclusion embedded in every aspect of our culture and reflected in everyday interactions. This comes to life through comprehensive benefits, workplace flexibility, professional development opportunities, and a host of opportunities provided through our Employee Resource Groups. Each employee plays a role in creating our inclusive culture, which supports every individual to do their best work. Together, we cultivate a community where everyone can make a meaningful impact for our business, our customers, and the communities we serve.
We value your hard work, integrity and commitment to make things better, and we put people first by offering you benefits that support your life and well-being. To learn more about our benefit offerings please visit: https://www.libertymutualgroup.com/about-lm/careers/benefits
Liberty Mutual is an equal opportunity employer. We will not tolerate discrimination on the basis of race, color, national origin, sex, sexual orientation, gender identity, religion, age, disability, veteran's status, pregnancy, genetic information or on any basis prohibited by federal, state or local law.
Fair Chance Notices
  • California
  • Los Angeles Incorporated
  • Los Angeles Unincorporated
  • Philadelphia
  • San Francisco

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About Liberty Mutual

Sourced by ZipRecruiter

Since 1912, we've grown into the fifth largest global property and casualty insurer based on 2022 gross written premium. We also rank 86 on the Fortune 100 list of largest corporations in the US based on 2022 revenue. ​At Liberty Mutual Insurance we work hard every day to support our customers and our people, so they can protect their families, build their businesses and invest in their futures. We are headquartered in Boston, but our people, our customers and our reach span the globe. So to better serve our global customers and employees, we are organized into three business units.

Industry

Insurance services

Company size

10,000+ Employees

Headquarters location

Boston, MA, US

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