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Supportive Services Jobs in Ohio (NOW HIRING)

Homefull

Engagement Specialist

Dayton, OH · On-site

$33K - $37K/yr

Collaborate with supportive services staff in the planning, facilitation, and promotion of activities, support groups, and community meetings to engage tenants and promote a sense of community.

Axess Family Services

In-Home Case Manager

Kent, OH · On-site

$18 - $22/hr

... and supportive services, per agency and program policies and procedures. This includes assessment, case planning, monitoring evaluation, and provision of related services. The Case Manager will ...

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Supportive Services information

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$7

$17

$28

How much do supportive services jobs pay per hour?

As of Aug 31, 2026, the average hourly pay for supportive services in Ohio is $17.41, according to ZipRecruiter salary data. Most workers in this role earn between $14.18 and $18.27 per hour, depending on experience, location, and employer.

What is the difference between Supportive Services vs Case Manager?

AspectSupportive ServicesCase Manager
CredentialsVaries; often includes social work, counseling, or related certificationsTypically requires social work, counseling, or healthcare-related certifications
Work EnvironmentCommunity agencies, healthcare facilities, social service organizationsHealthcare settings, social service agencies, community programs
Employer & IndustryNonprofits, government programs, healthcare providersHospitals, social service agencies, government agencies
Primary FocusProviding resources, support, and assistance to clientsAssessing client needs, developing care plans, coordinating services

Supportive Services and Case Managers both work in social and healthcare environments, often sharing similar credentials. However, Supportive Services focus on providing resources and support, while Case Managers are more involved in assessing needs and coordinating care plans. Understanding these differences helps clarify roles within social and healthcare systems.

What are careers in supportive services?

Careers in supportive services involve providing assistance and resources to individuals or communities, such as social work, case management, counseling, or community outreach. These roles often require strong communication skills, empathy, and knowledge of social programs or services, and may involve working in government agencies, non-profits, or healthcare settings.

What does a supportive services worker do?

A supportive services worker provides assistance to individuals or families facing challenges such as homelessness, poverty, or mental health issues. They connect clients with resources, offer counseling, and help develop plans to improve their well-being, often working in social service agencies or community organizations. Strong communication skills and knowledge of community resources are essential for this role.

What are the most commonly searched types of Supportive Services jobs in Ohio?

The most popular types of Supportive Services jobs in Ohio are:

Infographic showing various Supportive Services job openings in Ohio as of August 2026, with employment types broken down into 1% As Needed, 76% Full Time, 18% Part Time, and 5% Contract. Highlights an 87% Physical, 2% Hybrid, and 11% Remote job distribution, with an average salary of $36,213 per year, or $17.4 per hour.

Supportive Services Coordinator (LSW Required)

Cleveland, OH • On-site

Benjamin Rose Institute on Aging
Health Care and Social Assistance • 51 - 200 employees
Learn more about Benjamin Rose Institute on Agingexternal

$45K - $56K/yr

Full-time

Medical, Dental, Vision, Retirement, PTO

Re-posted 12 days ago

Job description

Job Type
Full-time
Description
Position Summary:
  • Responsible for connecting residents/clients with community resources and supportive services to promote housing stability, self-sufficiency, and overall well-being.
  • Work closely with property management, case managers, and external service providers to ensure residents have access to appropriate social, health, educational, and employment resources.

Essential Duties and Responsibilities
The following description is a general representation of the key duties and responsibilities of the position.
  • Conduct needs assessments for residents/clients to identify service gaps and barriers to stability.
  • Supports property management with review of applications, consulting on eligibility and participates in interview process of applicants.
  • Develop individualized service plans in collaboration with residents.
  • Provide referrals and coordinate access to community-based services (e.g., healthcare, mental health services, employment programs, childcare, transportation, financial assistance).
  • Maintain strong partnerships with local service providers and community agencies.
  • Organize workshops, educational programs, and on-site supportive activities.
  • Monitor resident progress and update service plans as needed.
  • Maintain accurate and confidential case notes and documentation.
  • Assist residents with crisis intervention and conflict resolution.
  • Track program outcomes and prepare required reports.
  • Support compliance with funder and regulatory requirements.
  • Advocate for residents to ensure equitable access to services.
  • Facilitate educational programs for residents and family members related to health, wellness, safety, financial assistance, resident rights or other appropriate information.
  • Report all suspected abuse situations to the Housing Manager and/or building property management.
  • Maintain current knowledge of Federal and State programs for older adults.
  • Establishes and maintains contacts and visibility in the community through professional affiliations, networking, meetings with advisory and/or advisory groups and others.
  • Represents management and the property in a positive and professional manner by maintaining positive relationships with residents, vendors and property staff.

Requirements
Specific knowledge, training or skills required to perform the duties of this position including specific courses, training programs or required certifications.
  • Bachelor's degree in social work or related field.
  • Current and unrestricted Ohio licensure as an LSW.
  • Experience working with vulnerable populations (e.g., individuals experiencing homelessness, older adults, families, individuals with disabilities, or survivors of domestic violence).
  • Strong assessment, case management, service planning, and crisis intervention skills, including experience developing individualized service/action plans.
  • Knowledge of aging-related issues including disability, mental health, abuse, and the aging services network, community resources, and social service systems.
  • Knowledge of eligibility and application processes for entitlement programs for older adults and familiarity with-or willingness to learn-HUD requirements for senior housing programs.
  • Understanding of Fair Housing laws, regulations, and legal liability considerations related to service coordination.
  • Excellent interpersonal, communication, and collaboration skills, with the ability to work both independently and as part of a team.
  • Strong organizational, time management, documentation, problem-solving, and professionalism skills, with cultural humility and a commitment to combating ageism and promoting participant dignity and autonomy.
  • Proficiency in Microsoft Office, case management systems, and video conferencing platforms.
  • Ability to maintain confidentiality and appropriate professional boundaries.
  • Must have reliable transportation and the ability to travel to meetings within the community and to Benjamin Rose locations during work hours.

Essential Physical Demands and Working Environment
(The physical demands and work environment described below are representative of those that must be met by an employee to successfully perform the essential functions of this position. Reasonable accommodations may be made to enable qualified individuals with disabilities to perform essential job functions.)
This job operates in a professional office environment. This role routinely uses standard office equipment such as computers, phones, photocopiers, filing cabinets and fax machines.
  • While performing the duties of this job, the employee is regularly required to stand, sit, talk, hear, reach, stoop, kneel, and use hands and fingers to operate a computer, keyboard and telephone.
  • Specific vision abilities required by this job include close vision requirements due to computer work.
  • Light to moderate lifting is required, up to 20 pounds.
  • Must be able to travel regularly within service area.
  • Ability to uphold the stress of traveling.
  • Regular, predictable attendance is required.
  • Moderate noise (i.e. business office with computers, phone, and printers, light traffic).
  • Ability to work in a confined area.
  • Ability to sit at a computer terminal for an extended period of time.
  • Work environment is stressful at times.

Benefits (available for qualifying roles):
  • Comprehensive medical, dental & vision coverage
  • 401(k) with employer contributions and match
  • Flexible Spending Accounts (medical & dependent care)
  • Paid holidays, plus vacation, sick, and personal time
  • Eligibility for Public Service Loan Forgiveness (PSLF)

Salary Description
$45,000 - $56,000 per year

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