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Supportive Services Manager Jobs in Connecticut (NOW HIRING)

HSS

Clinical Services Manager

Westport, CT · On-site

$125K - $191K/yr

... supportive and inclusive environment. Working with colleagues who love what they do and are deeply ... Oversee and support the Patient Access Services (PAS) Supervisor in managing smooth front end ...

ImmaCare Inc.

Supportive Housing Manager

Hartford, CT · On-site

SUPPORTIVE Housing Manager Reports to: Director of Programs Salaried Exempt Position Summary: The ... Master's or Bachelor's degree preferred in social work, human services or related field and 3-5 ...

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Supportive Services Manager information

What is a supportive services manager?

Supportive Services Managers are professionals who oversee programs and teams that provide assistance to individuals in need, such as the homeless, elderly, or those with disabilities. Their responsibilities include managing staff, coordinating resources, developing service programs, and ensuring clients receive the support they need. These managers often work in non-profit organizations, healthcare facilities, or government agencies, and play a crucial role in improving clients' quality of life.

What are the key skills and qualifications needed to thrive as a supportive services manager?

To thrive as a Supportive Services Manager, you need a background in social work or human services, often with a relevant degree and experience in case management or program coordination. Familiarity with client management databases, documentation software, and possibly certifications like Licensed Social Worker (LSW) are typically required. Strong leadership, empathy, problem-solving, and communication skills help you effectively guide teams and support diverse client populations. These competencies are essential for ensuring high-quality service delivery, effective team management, and positive client outcomes.

How does a supportive services manager typically collaborate with other departments to enhance client outcomes?

A Supportive Services Manager works closely with various departments such as case management, housing services, and healthcare providers to create comprehensive support plans for clients. Regular interdisciplinary meetings and open communication channels are common practices to ensure all aspects of a client's needs are addressed holistically. Collaboration often involves coordinating resources, sharing progress updates, and jointly troubleshooting challenges to maximize the effectiveness of support services. This teamwork-oriented environment helps ensure that clients receive seamless and well-rounded assistance throughout their engagement with the organization.

What is the difference between Supportive Services Manager vs Case Manager?

AspectSupportive Services ManagerCase Manager
CredentialsRelevant certifications (e.g., social work, counseling)Relevant certifications (e.g., social work, counseling)
Work EnvironmentNonprofit, social services agencies, community programsHealthcare, social services, community organizations
Primary FocusOverseeing supportive services, program managementDirect client assessment, service coordination
Employer & IndustrySocial service agencies, nonprofitsHealthcare providers, social service agencies

Supportive Services Managers focus on managing programs and overseeing supportive services, while Case Managers work directly with clients to assess needs and coordinate services. Both roles require relevant certifications and often operate within social service or healthcare environments, but their responsibilities differ in scope and focus.

What are the most commonly searched types of Supportive Services jobs in Connecticut?

The most popular types of Supportive Services jobs in Connecticut are:

What cities in Connecticut are hiring for Supportive Services Manager jobs?

Cities in Connecticut with the most Supportive Services Manager job openings:

Supportive Services Manager jobs near you

Supportive Services Case Worker

Alliance for Community Empowerment Inc

Norwalk, CT • On-site

$18 - $25/hr

Full-time

Posted 2 days ago

New

Job description

 

Alliance for Community Empowerment, Inc.

Job Description

 

JOB TITLE: Supportive Services Case Worker                              DEPT: Supportive Services

 

REPORTS TO: Program Coordinator           FLSA: Non-exempt

 

SALARY RANGE: Grade 5                        

 

Position Summary:

The Caseworker supports individuals and families by connecting them to essential services and resources that promote self-sufficiency and well-being. This role involves direct client engagement, case management, and collaboration with community partners to ensure individuals receive the support they need.

Key Responsibilities:

  • Conduct client interviews, assess eligibility, and enroll individuals and families in agency programs.
  • Assist clients in developing action plans to improve their circumstances and achieve self-sufficiency.
  • Provide referrals and follow up with community resources to address clients’ social service and health needs.
  • Collaborate with clients to create and implement personalized action plans with clear goals.
  • Support clients in achieving economic independence through goal-oriented planning.
  • Conduct follow-ups with clients at least every six months and annually to monitor progress.
  • Advocate on behalf of individuals and families to ensure they receive the necessary support.
  • Utilize CAPTAINS case management and other required software proficiently.
  • Participate in interdisciplinary case conferences to coordinate services effectively.
  • Maintain knowledge of local social service and health agencies, fostering strong referral partnerships.
  • Develop and maintain a community resource database for client support.
  • Prepare reports and enter client data accurately into the system.
  • Perform other related duties as assigned.

Qualifications:

  • Education & Experience:
    • Bachelor's degree in Human Services or a related field with at least one year of experience in human services.
    • OR Associate degree in Human Services or related field with at least two years of experience.
    • OR High School diploma with three years of experience in human services.
  • Knowledge of social service and health agencies in the Greater Bridgeport area.
  • Strong verbal, written, and interpersonal communication skills.
  • Bilingual communication skills (oral and written) are a plus but not required.
  • Proficiency in computer use, including case management systems.




PHYSICAL REQUIREMENTS


 HOURS/DAY

 0-1 1-2 2-4 4-7

Standing X

Sitting X

Reaching X

Driving X

Walking X

Twisting X

Squatting X

Lifting X

Bending X

Gripping X

Keyboard Use X

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