Supportive Services Coordinator Jobs (NOW HIRING)

Position Title: SUD Supportive Services Coordinator

Reports To: Drug and Alcohol Program Director

Status: Full-Time/Hourly

Position Summary:

The primary responsibility of the Supportive Services Coordinator is to educate the community on youth-related Substance Use Disorder (SUD) risks, provide support to families impacted by youth SUD, conduct outreach through community events and other engagement opportunities, and provide childcare oversight through the BRIDGE Program within the SUD department. The coordinator will help connect youth and families to appropriate resources, support engagement in services, and oversee childcare activities for children while parents or guardians participate in SUD-related services. The coordinator will also maintain required documentation, support program tracking and reporting efforts, and assist with coordination of services to promote continued engagement and access to supportive resources.

Responsibilities:

• Work directly with minors, youth, and young children in a supportive and professional manner by providing on-site childcare oversight, monitoring children's activities, and supervising minor children within the clinic while parents or guardians receive SUD-related services.
• Support children's emotional and social development by encouraging positive self-concepts, healthy interactions with others, and age-appropriate activities; identify and communicate observations related to emotional, developmental, or behavioral concerns to parents or guardians as appropriate.
• Maintain accurate and timely documentation, including BRIDGE program tracking and outcome reporting requirements, as well as childcare records such as daily observations, activities, meals served, and medications administered.
• Maintain a clean and safe childcare environment by sanitizing toys, equipment, and activity areas, and assist with food preparation, serving meals or refreshments, and reinforcing healthy habits related to eating, resting, and toileting routines.
• Actively identify opportunities to support and educate individuals and families regarding SUD risks among minors and youth.
• Conduct community outreach, participate in events, and educate families and community members on the risks and impacts of youth SUD.

• Conduct educational sessions and group presentations for schools, community members, and in-house programs on various SUD-related topics.
• Provide guidance, support, and care coordination services to families identified as high risk for SUD-related concerns.
• Provide referrals to appropriate community resources and supportive services.
• Assist families with referrals and support for Medi-Cal enrollment services.
• Ensure all documentation, logs, and required reports are completed accurately and timely for Quality Assurance (QA), the SUD Director, county reporting, and BRIDGE program requirements.
• Ensure patient/client charts meet county and state compliance requirements, including documenting all services provided within required timelines.
• Assist with collecting and providing data for monthly reporting to the Program Director and support client engagement in required program services.
• Provide assessments, interventions, individual counseling sessions, treatment plans, urine analysis screenings, intakes, case management, crisis intervention, level-of-care changes, clinical justifications, and discharge summaries, as applicable to scope of practice and program requirements.
• Support recruitment efforts for new clients within youth and adult populations by building strong community relationships and engagement.
• Report suspected child abuse or elder abuse in accordance with mandated reporting requirements.
• Schedule appointments and coordinate care services, including face-to-face support sessions and follow-up appointments.
• Maintain consistent follow-up communication with clients to support engagement and continuity of care.
• Provide education, communication, and support services in Spanish to assist Spanish-speaking clients and families.
• Perform all other duties as assigned.

Qualifications and Summary:

• Minimum 1-year experience in the drug & alcohol field with youth preferred.
• Must have active Registered Substance Abuse/Addiction Counselor, a plus
• Bilingual in Spanish
• Valid Driver's License and proof of insurance is required
• Must have knowledge of Microsoft Office
• Experience working with Drug Medi-Cal clients (Adult and Youth) a plus.
• Understanding of Drug Medi-Cal requirements/process a plus.
• Must be enrolled into a Child Development Classes (8 Units min.), OR have proof of completion from a Child Development Program
• Must have reliable transportation as this position requires you to travel.