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Supportive Housing Program Manager Jobs in Indiana

projectrenewal

Abstinence Case Manager

Florence, IN · On-site

$44K - $49K/yr

Project Renewal is a leading non-profit organization with the mission of building supportive ... The Abstinence Program provides housing to clients in recovery who are leaving the shelter system ...

MyPath

2nd Shift Program Manager

Lafayette, IN · On-site

... treatment programs, and ensuring a structured, supportive environment for students with ... The Program Manager plays a vital role in maintaining program integrity, staff performance, and ...

Mypath

2nd Shift Program Manager

Lafayette, IN · On-site

... treatment programs, and ensuring a structured, supportive environment for students with ... The Program Manager plays a vital role in maintaining program integrity, staff performance, and ...

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Supportive Housing Program Manager information

What is a supportive housing program manager?

Supportive Housing Program Managers are professionals responsible for overseeing housing programs that provide both affordable housing and support services to individuals or families experiencing homelessness, disabilities, or other challenges. They manage program operations, supervise staff, coordinate with service providers, ensure compliance with regulations, and work to improve residents' stability and quality of life. Their role is crucial in bridging housing and social services to help tenants maintain long-term, stable housing.

What are the main challenges a supportive housing program manager faces when coordinating services for residents?

A Supportive Housing Program Manager often encounters challenges such as balancing the diverse needs of residents, coordinating with multiple service providers, and ensuring compliance with funding and regulatory requirements. Managing crises or behavioral issues among tenants while maintaining a supportive environment is also common. Success in this role typically involves strong communication, adaptability, and problem-solving skills, as well as a collaborative approach with case managers, property staff, and community partners.

What are the key skills and qualifications needed to thrive as a supportive housing program manager, and why are they important?

To thrive as a Supportive Housing Program Manager, you need experience in social services, strong organizational skills, and a relevant degree such as social work or public administration. Familiarity with case management software, data reporting systems, and knowledge of housing regulations and funding sources is typically required. Excellent interpersonal communication, crisis management, and leadership abilities help build rapport with clients and coordinate multidisciplinary teams. These skills ensure effective service delivery, compliance with funding requirements, and the creation of stable, supportive environments for vulnerable populations.

What is the difference between Supportive Housing Program Manager vs Supportive Housing Coordinator?

AspectSupportive Housing Program ManagerSupportive Housing Coordinator
CredentialsTypically requires a bachelor’s degree in social work, psychology, or related field; certifications in case management or housing programs are commonOften requires a high school diploma or associate degree; some roles prefer certifications in case management or housing services
Work EnvironmentManages programs, supervises staff, and coordinates services within agencies or organizationsProvides direct support to clients, assists with housing placement, and coordinates services at the ground level
Employer & Industry UsageFound in non-profits, government agencies, and housing organizationsCommonly employed in similar settings, often working directly with clients

The main difference is that the Supportive Housing Program Manager oversees program operations and staff, while the Supportive Housing Coordinator focuses on direct client support and service coordination. Both roles are essential in providing housing assistance but differ in scope and responsibilities.

What cities in Indiana are hiring for Supportive Housing Program Manager jobs?

Cities in Indiana with the most Supportive Housing Program Manager job openings:

Supportive Housing Program Manager jobs near you

Program Manager (QIDP)

Indianapolis, IN • On-site

LEL Home Services
51 - 200 employees
Learn more about LEL Home Servicesexternal

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Re-posted 11 days ago

Job description

Program Manager
Reports to: Regional Director
Setting: Remote (in community and at home office)
Classification: Full-time; non-exempt
Summary: A Program Manager works as a quality assurance liaison with Individuals, families, guardians, advocates, case managers, Direct Support Professionals (DSP), other service providers and community resources to create a cohesive support team for the success of the Individual.

Key Responsibilities:
  • Individual amp; DSP Support
  • Build relationships with Individuals and understand their interests and needs; carry a caseload of at least 35 Individuals
  • Assure that DSPs adhere to waiver rules and regulations; be a resource for DSPs as LEL employees and as support staff
  • Connect with every Individual/family every month and visit at least quarterly
  • Coordinate with IST/Individual Support Team (family members, case managers, behavior support specialists and other stakeholders)
  • Assist Individuals and their family members with maximizing their waiver funds
  • Provide ideas and guidance to help Individuals achieve the Good Life
  • Occasionally provide direct care and support if no DSP or natural supports are immediately available
Record keeping
  • Ensure "Blue Books" with critical information about each Individual is at their home and up to date
  • Collaboratively establish Individuals' goals
  • Ensure drills and assessments are completed monthly
  • Work closely with the Individualized Support Team (1ST) in assessing the Individual's risks and assuring a plan
  • Process quality assurance, complaint, incident and change of status reports and notify the appropriate parties with the reports.
  • Prepare, investigate and submit Incident Reports within 24 hours
  • Ensure that each of the following are reviewed and agreed upon by the IST at each quarterly meeting:
  • The appropriateness of services and alignment with the Individual's support needs to live their best life
  • Risk assessments and current risk plans
  • The appropriateness of ISP goals
  • Progress towards ISP/PCP goals
  • The appropriateness of current medication as well as compliance
  • Recent and upcoming medical appointments
  • Health and safety of the Individual
  • The compliance of all files
Internal Collaboration
  • Work closely with LEL leadership to maximize supports provided to Individuals and their caretakers
  • Monitor industry and local trends, advising leadership on service changes
  • Participate in company leadership meetings and events
**Program Managers have calls/meetings approximately 3 times weekly outside of standard business hours. **Meeting with Individuals may require driving up to 4 hours
Success Indicators • Makes connection with every family at least once monthly
  • Visit Individuals at least once quarterly
  • Completion of Incident Reports within 24 hours
  • Prepare collaborative and thorough materials for quarterly meetings
  • Advocates for the needs of Individuals
  • Friendly, supportive rapport with all Individuals, families, DSPs and members of the support team
  • File compliance
Qualifications
  • Program Manager must have a Bachelor's degree in Human Services or related degree per state requirements
  • Familiarity with FSW, CIH, Pathways, Health amp; Wellness Medicaid Waivers.
  • Minimum of two years full-time professional work experience preferred.
  • Satisfies all requirements under applicable law.
  • Experience and skills necessary to perform services listed above.
  • Strong interpersonal and relationship-building skills.
  • Customer service oriented.
  • A positive and pleasant attitude.
  • Ability to work independently and be self-motivated.
  • Exceptional organizational skills and close attention to detail.
  • Strong problem-solving skills.
  • Excellent written and oral communication skills.
  • Strong Microsoft Office experience (Outlook, Excel)
  • Dependable vehicle and valid Driver's License
Physical Requirements
The employee must:
Regularly:
• Speak
• Hear (both in person and using a telephone)
• Sit
• Use hands to manipulate, handle or feel
• Reach with hands and arms
• Lift and/or move up to five (5) pounds
Frequently:
• Stand, walk, stoop or kneel
• Lift and/or move up to ten (10) pounds
Occasionally:
• Operate a non-commercial automobile for distances up to 500 miles
• Climb and/or straddle
• Lift and/or move up to 20 pounds
While performing the duties of this job, the employee is regularly exposed to an office environment in which the noise level is usually low to moderate. The employee is occasionally exposed to outside weather conditions as well as Individual residences in which the noise levels are usually moderate.
LEL offers these benefits and more to its treasured employees!
  • Significant employer contributions for health insurance
  • Free healthcare for employee and household members (virtual) as well as some mental health support
  • Dental and vision insurance
  • Voluntary disability and life insurance
  • 401k with employer match up to 6% of wages
  • Discounts on travel, entertainment and more
  • PTO + Sick time + personal holiday
  • 8 paid holidays
About LEL Home Services
LEL Home Services at the core of the LEL enterprise, which also includes Carter's Play Place, the LEL Foundation, and Howdy Homemade Ice-Cream. All of these entities promote individuals with disabilities living their best lives. LEL Home Service specifically is a Medicaid waiver provider focused on employing and contracting direct support professionals (DSPs). Different than many similar companies, LEL's DSPs are almost exclusive friends and family of the Individuals they support. Established in 2002, LEL currently serves over 1,000 Individuals across Indiana and Ohio.
LEL Home Services is an Equal Opportunity Employer. We are committed to fostering, cultivating, and preserving a culture of diversity, equality, and inclusion. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, protected veteran status, or any other characteristic protected by law.

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