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Supportiv Jobs in Chicago, IL (NOW HIRING)

Company Description Amer Sports is a sporting goods company with internationally recognized brands including Salomon, Arc'teryx, Peak Performance, Atomic and Wilson. "The Mountain Sport Company ...

Part Time Sales Associate - Bucktown

Chicago, IL · On-site

$14.50 - $19.50/hr

Company Description Amer Sports is a sporting goods company with internationally recognized brands including Salomon, Arc'teryx, Peak Performance, Atomic and Wilson. "The Mountain Sport Company ...

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What is the difference between Supportiv vs Customer Support Specialist?

AspectSupportivCustomer Support Specialist
CredentialsTypically no formal certifications requiredOften requires customer service or support certifications
Work EnvironmentOnline, remote support platformOffice or remote customer service centers
Industry UsageUsed mainly in mental health and peer support servicesCommon across retail, tech, and service industries
Job FocusProviding peer or mental health supportHandling customer inquiries and issues

Supportiv primarily focuses on mental health and peer support via online platforms, requiring minimal formal credentials. In contrast, Customer Support Specialists typically work in customer service roles across various industries, often with certifications and a focus on resolving customer issues. Both roles involve communication skills but serve different purposes and environments.

How do Supportiv moderators collaborate with mental health professionals and other team members to ensure a safe and supportive environment?

Supportiv moderators work closely with mental health professionals, technical teams, and fellow moderators to maintain a safe and welcoming online community. They receive ongoing training from licensed experts and regularly participate in team meetings to discuss challenging situations and share best practices. This collaborative approach ensures moderators can quickly escalate complex issues, provide accurate information, and continuously improve the support experience for users. Working in this role involves active communication and teamwork, making it essential to be open to feedback and adapt to evolving community needs.

What are the key skills and qualifications needed to thrive as a Supportiv counselor, and why are they important?

To thrive as a Supportive Counselor, you need a background in psychology or counseling, active listening skills, and often a relevant certification or degree. Familiarity with secure online chat platforms, basic mental health screening tools, and confidentiality protocols is typically required. Exceptional empathy, nonjudgmental communication, and emotional resilience help individuals excel in this role. These skills and qualities are crucial for providing effective emotional support, ensuring client trust, and maintaining ethical standards in sensitive situations.

What is Supportiv?

Supportiv is an online peer-to-peer support platform designed to provide mental health and emotional support through anonymous group chats. Users can join topic-based conversations, share their feelings, and receive guidance from trained moderators and peers in a safe, stigma-free environment. The platform is accessible 24/7 and aims to support individuals coping with stress, anxiety, relationship issues, and other life challenges. Supportiv is not a replacement for therapy, but serves as a valuable resource for immediate emotional support and community connection.
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Infographic showing various Supportiv job openings in Chicago, IL as of August 2026, with employment types broken down into 89% Full Time, and 11% Part Time. Highlights an 100% In-person job distribution.

Part Time Sales Associate - Bucktown

Salomon

Chicago, IL

$14.50 - $19.50/hr

Part-time

Posted 28 days ago


Job description

Company Description

Amer Sports is a sporting goods company with internationally recognized brands including Salomon, Arc’teryx, Peak Performance, Atomic and Wilson.

“The Mountain Sport Company”, Salomon was born in 1947 in the heart of the French Alps and the birthplace of modern alpinism. Salomon’s commitment to innovative design and passion for mountain sports created a vast range of revolutionary new concepts in bindings, boots, skis and apparel for both Alpine and Nordic skiing and brought innovative solutions to footwear, apparel and equipment for snowboarding, adventure racing, mountaineering, hiking, trail running, and many other sports.

Through performance driven design, Salomon delivers innovation and progression to mountain sports; converting new ideas into action and expanding the limits of possibility. Salomon’s heritage, culture, and commitment are tied together by one simple concept: the world’s leading mountain people creating the world’s leading mountain products. Salomon is responsibly committed towards the outdoor through its sustainability program. Diversity is one of Salomon’s five values, therefore we are committed to creating an inclusive environment for all.

Salomon is headquartered in Annecy, France.

Job Description

As a Sales Associate, you'll be the face of our brand, ensuring every customer feels welcomed and has a positive experience. You will help create a lifestyle aesthetic that leverages our apparel and footwear, showcasing the versatility and appeal of our products in everyday life. Additionally, you'll guide and inform our customers while maintaining a visually appealing environment in line with Salomon's brand and visual merchandising guidelines. 

In this role, you will: 

  • Achieve Goals: Work towards and reach set sales targets, contributing to the overall success of our store. 

  • Accomplish Tasks: Efficiently complete assigned tasks, ensuring smooth and effective store operations. 

  • Be a Team Player: Proactively and positively collaborate with your team, creating a supportive and dynamic work environment. 

WHAT MAKES THIS A GREAT PLACE TO WORK & PLAY: 

  • Community Engagement: Opportunities to engage in the community and with industry partners. 

  • Vibrant Work Environment: Be part of a dynamic team, surrounded by the latest in outdoor gear and fashion. 

  • Career Growth: Access to professional development and growth opportunities within the company. 

  • Exclusive Events: Attend exclusive brand events and product launches. 

  • Passion for the Outdoors: Work with a team that shares your passion for the outdoors and adventure.  

ESSENTIAL DUTIES & RESPONSIBILITIES 

To perform this job successfully, an individual must be able to perform each essential duty and responsibility satisfactorily: 

Customer Service 

  • Connect with Customers: Use your exceptional customer service skills, sales techniques, and product knowledge to help customers find the perfect products and drive sales. Incorporate our apparel and footwear into your styling suggestions, demonstrating how they can create a cohesive lifestyle aesthetic. 

  • Problem Solver: Quickly and positively find solutions for customers, ensuring a responsive and engaging interaction, with diligent follow-up. 

  • Handle Challenges Professionally: Address complaints and objections swiftly and professionally, turning potential issues into positive experiences. 

  • Promote Security: Help protect company assets and procedures by promoting loss prevention practices. 

  • Maintain Cleanliness: Ensure the sales floor and stockroom are clean, well-organized, and inviting for customers. 

  • Transaction Confidence: Confidently handle cash and digital transactions, ensuring accuracy and efficiency. 

Visual Merchandising 

  • Enhance Product Presentation: Contribute to maintaining high brand visual standards, ensuring excellence in product presentation at all times. 

  • Assist with Replenishment: Support with replenishment and pricing duties, including preparation for sales and promotions as needed. 

Qualifications

QUALIFICATIONS, SKILLS, ABILITIES & COMPETENCIES 

The requirements listed below are representative of the knowledge, skill and/or ability required.  Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. 

  • You must have a background in sales, retail, or customer service, bringing valuable expertise to our dynamic team. 

  • Natural curiosity, high energy, and positive outlook make every interaction exciting and engaging. 

  • Deep enthusiasm for our brand and products is infectious, inspiring customers and creating lasting connections. 

  • With a talent for identifying customer needs and matching them with the perfect products, you excel at driving sales and exceeding targets. 

  • Background in customer service equips you with the skills to handle any situation with grace and professionalism, ensuring every customer leaves satisfied. 

  • You have a knack for motivating and uplifting those around you, fostering a supportive and enthusiastic environment for both customers and team members. 

Availability Expectations 

General Availability:  

  • Part-Time 

  • Employees must be adaptable to the business's evolving needs. The Store Manager will determine availability requirements. This schedule may include various shifts such as mornings, evenings, and weekends. 

Peak Period Availability: 

  • Black Friday: All employees are expected to be available to work on Black Friday (the day after US Thanksgiving). 

  • Holiday Season: Availability is required from the second week of December until the end of the holiday season. The exact end date will be determined annually, based in part on the period during which guests can return holiday merchandise. 


Additional Information

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.  

While performing the duties of this job, the employee is regularly required to travel, talk and hear.  The employee is frequently required to sit, stand and walk. The employee must occasionally kneel, stoop, crouch, twist and lift to 30 pounds, with or without accommodations.   

Specific vision abilities required by this job include close vision, color vision, and ability to adjust focus.  

The noise level in the work environment is usually moderate, but can involve exposure to varying noise levels, ranging from moderate to loud, as well as flashes of light.