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Support Web Developer Jobs in Dennis, MA (NOW HIRING)

Service desk L1 engineer

Plymouth, MA · On-site

$22.25 - $30.50/hr

Role: Service desk L1 engineer Location: Plymouth MA - Onsite he Service Desk Analyst is ... Web Application, VPN knowledge * Administer and provide User account provisioning. * Support ...

Data analysis using MATLAB/Octave and GIS tools to support engineering decisions * Debugging across ... Familiarity with DevOps workflows, CI/CD pipelines, containerized environments, and embedded/web ...

Systems Design Engineer

Falmouth, MA · On-site

$113K - $151K/yr

Data analysis using MATLAB/Octave and GIS tools to support engineering decisions * Debugging across ... Familiarity with DevOps workflows, CI/CD pipelines, containerized environments, and embedded/web ...

Systems Design Engineer

Falmouth, MA · On-site

$113K - $151K/yr

Data analysis using MATLAB/Octave and GIS tools to support engineering decisions * Debugging across ... Familiarity with DevOps workflows, CI/CD pipelines, containerized environments, and embedded/web ...

Sr. ACO Analyst

Hyannis, MA · On-site

$93K - $123K/yr

... support of the Physician-Hospital Organization("PHO"), also known as Cape Cod Healthcare Network ... programming interface("API") * 6. Utilizes Cape Cod Healthcare("CCHC") Epic and other EMRs (e.g ...

Support Web Developer information

See Dennis, MA salary details

$20

$55

$88

How much do support web developer jobs pay per hour?

As of Sep 14, 2026, the average hourly pay for support web developer in Dennis, MA is $55.13, according to ZipRecruiter salary data. Most workers in this role earn between $42.31 and $66.68 per hour, depending on experience, location, and employer.

What cities near Dennis, MA are hiring for Support Web Developer jobs?

Cities near Dennis, MA with the most Support Web Developer job openings:

Infographic showing various Support Web Developer job openings in Dennis, MA as of June 2026, with employment types broken down into 4% As Needed, 63% Full Time, 29% Part Time, and 4% Contract. Highlights an 83% Physical, 4% Hybrid, and 13% Remote job distribution, with an average salary of $114,669 per year, or $55.1 per hour.

Service desk L1 engineer

Plymouth, MA • On-site

Inficare Technologies
Recruiting and Staffing Services • 51 - 200 employees

$22.25 - $30.50/hr

Full-time

Re-posted 3 days ago


Job description

Role: Service desk L1 engineer
Location: Plymouth MA - Onsite
he Service Desk Analyst is responsible for providing Level 1 and Level 2 technical support to banking staff across branches, operations centers, and corporate offices. This role ensures timely resolution of IT incidents, service requests, and user issues while maintaining compliance with U.S. banking regulations, cybersecurity standards, and internal IT policies.
What's this role about?
  • Service Desk for US Client.
  • 2-3 years of Phone/Customer support experience Mandatory with excellent communication skills
  • 2-3 years of Windows Technical Service desk experience is necessary
  • knowledge Windows 11 and basics of Windows Server
  • Basic knowledge with the following: Windows, AD, VMWare, Exchange, MECM, SCOM etc.,
  • ITSM ticketing tools such as Ivanti, ServiceNow etc.,
  • User password reset/account unlock/creation for Active Directory, Horizon, Business applications etc.,
  • Remote desktop connectivity applications, Windows end point support
  • MS Office Suite and application support
  • Web Application, VPN knowledge
  • Administer and provide User account provisioning.
  • Support desktops, laptops, thin clients, printers, scanners, and peripherals
  • Install, configure, and update banking-approved software
  • Follow all internal controls and policies
  • Assist in password resets, MFA support, and identity/access management requests.
  • Identify and report suspicious activity or potential security threats
  • Maintain a strong focus on data privacy and cybersecurity best practices
  • Document solutions and create user guides/knowledge base articles
  • Responsible for installing desktop applications and software
  • Use the Incident Management System to document and manage problems and work requests and their respective resolutions
  • Responds to telephone calls, email, instant messages, and create tickets; Assign work orders / incidents to appropriate support teams and follow up until closure
  • Respond to, and diagnose, problems through discussions with users, including problem recognition, logs, research, isolation, resolution, and follow-up steps; Provide level 1 remote desktop support and perform other activities based on SOPs
  • Route problems to internal 2nd level IT support staff.
  • Highly self-motivated with keen attention to detail

We also want you to have knowledge on:
  • Ticket Management
  • Customer Satisfaction
  • First Call Resolution
  • Create SOP and Knowledge Base articles for top call generators.

Required Skills & Qualifications
  • Bachelor's/associate degree in IT, Computer Science, or related field (preferred).
  • 2-3 years of experience in IT service desk or technical support role.
  • Experience supporting a bank or financial services environment (preferred).
  • Basic and Above Average knowledge of:
  • Windows OS & Microsoft 365
  • Active Directory / Azure AD
  • VPN & MFA
  • ITIL framework
  • Excellent communication, customer service, and problem-solving skills.
  • Ability to work in a fast-paced, highly regulated environment.

Educational requirement:
  • Graduate and preferably BCA or any other Technical Field.
  • Excellent Communication Skills (Written/Verbal)
  • Exceptional customer service orientation
  • Excellent communication skills, both written and verbal
  • Disciplined, systematic problem-solving skills required.