Spend a part of your day answering support calls and emails that will require you to be able to rock technical questions day in and day out and, equally important, have our customers feeling valued ...
Spend a part of your day answering support calls and emails that will require you to be able to rock technical questions day in and day out and, equally important, have our customers feeling valued ...
Technical Support Representative Location: Fully Remote (Canada, EST time zone) Compensation: Salary + Bonus + Health Benefits About Veem Veem is transforming global money movement. Traditional cross ...
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Technical Support Representative Location: Fully Remote (Canada, EST time zone) Compensation: Salary + Bonus + Health Benefits About Veem Veem is transforming global money movement. Traditional cross ...
The Technical Support candidate provides services to the company as follows: ** Provides assistance to customers who encounter technical difficulties while using our products. ** Provides support ...
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The Technical Support candidate provides services to the company as follows: ** Provides assistance to customers who encounter technical difficulties while using our products. ** Provides support ...
The Technical Support candidate provides services to the company as follows: ** Provides assistance to customers who encounter technical difficulties while using our products. ** Provides support ...
Quick apply
The Technical Support candidate provides services to the company as follows: ** Provides assistance to customers who encounter technical difficulties while using our products. ** Provides support ...
In this role, you will provide technical support to distributors and end customers, ensuring timely resolution of product, warranty, commissioning, and service-related issues while supporting ...
In this role, you will provide technical support to distributors and end customers, ensuring timely resolution of product, warranty, commissioning, and service-related issues while supporting ...
Technical Support Specialist
Brampton, ON · On-site
In this role, you will be responsible for providing technical support and assistance to our cloud computing infrastructure. Responsibilities * Support and administer cloud-based platforms and ...
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Technical Support Specialist
Brampton, ON · On-site
In this role, you will be responsible for providing technical support and assistance to our cloud computing infrastructure. Responsibilities * Support and administer cloud-based platforms and ...
Technical Support Specialist
Brampton, ON · On-site
In this role, you will be responsible for providing technical support and assistance to our cloud computing infrastructure. Responsibilities * Support and administer cloud-based platforms and ...
Technical Support Specialist
Brampton, ON · On-site
In this role, you will be responsible for providing technical support and assistance to our cloud computing infrastructure. Responsibilities * Support and administer cloud-based platforms and ...
Technical Support Representative Vaughan, ON Founded in 1991, the Mircom Group of Companies is North America's largest independent designer, manufacturer and distributor of intelligent building and ...
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Technical Support Representative Vaughan, ON Founded in 1991, the Mircom Group of Companies is North America's largest independent designer, manufacturer and distributor of intelligent building and ...
Technical Support Representative Vaughan, ON Founded in 1991, the Mircom Group of Companies is North America's largest independent designer, manufacturer and distributor of intelligent building and ...
Technical Support Representative Vaughan, ON Founded in 1991, the Mircom Group of Companies is North America's largest independent designer, manufacturer and distributor of intelligent building and ...
Technical Support Specialist
Toronto, ON · On-site
CA$79K - CA$85K/yr
The Technical Solutions Specialist provides field and remote technical support for ZEISS VCS ophthalmic devices, software, and connected systems across Canada. The role installs, maintains ...
Technical Support Specialist
Toronto, ON · On-site
CA$79K - CA$85K/yr
The Technical Solutions Specialist provides field and remote technical support for ZEISS VCS ophthalmic devices, software, and connected systems across Canada. The role installs, maintains ...
THE ROLE The Technical Support Representative, reporting to the Manager, Enterprise Business Systems, is responsible for providing technical assistance and support to customers using our products ...
THE ROLE The Technical Support Representative, reporting to the Manager, Enterprise Business Systems, is responsible for providing technical assistance and support to customers using our products ...
Technical Support Analyst
Toronto, ON · On-site
As a Technical Support Analyst for Wealth Systems, you will be responsible for providing technical assistance and support to internal teams and end-users. You will ensure the smooth operation of ...
Technical Support Analyst
Toronto, ON · On-site
As a Technical Support Analyst for Wealth Systems, you will be responsible for providing technical assistance and support to internal teams and end-users. You will ensure the smooth operation of ...
Technical Support Agent
Mississauga, ON · On-site +1
CA$50K - CA$60K/yr
Technical Support Agent (Hybrid) Mississauga, Ontario, Canada If you're passionate about delivering top-notch customer service and are looking to expand your technical skills, then we have the right ...
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Technical Support Agent
Mississauga, ON · On-site +1
CA$50K - CA$60K/yr
Technical Support Agent (Hybrid) Mississauga, Ontario, Canada If you're passionate about delivering top-notch customer service and are looking to expand your technical skills, then we have the right ...
Technical Support Specialist
Toronto, ON · Hybrid
CA$58K - CA$65K/yr
Technical Support Specialist - Volante Toronto - Hybrid Compensation & Role Details: Expected Salary Range: The expected base salary range for this role is between $58,000 - $65,000 CAD , depending ...
Technical Support Specialist
Toronto, ON · Hybrid
CA$58K - CA$65K/yr
Technical Support Specialist - Volante Toronto - Hybrid Compensation & Role Details: Expected Salary Range: The expected base salary range for this role is between $58,000 - $65,000 CAD , depending ...
Technical Support Specialist
Toronto, ON · Hybrid
CA$58K - CA$65K/yr
Technical Support Specialist - Volante Toronto - Hybrid Compensation & Role Details: Expected Salary Range: The expected base salary range for this role is between $58,000 - $65,000 CAD , depending ...
Technical Support Specialist
Toronto, ON · Hybrid
CA$58K - CA$65K/yr
Technical Support Specialist - Volante Toronto - Hybrid Compensation & Role Details: Expected Salary Range: The expected base salary range for this role is between $58,000 - $65,000 CAD , depending ...
Technical Support Analyst
Toronto, ON · On-site
CA$73K - CA$86K/yr
Provide technical support to staff in the use of workstations, phones, printing, scanning, and software applications. * Respond to technical support requests; ensure tickets are acknowledged ...
Technical Support Analyst
Toronto, ON · On-site
CA$73K - CA$86K/yr
Provide technical support to staff in the use of workstations, phones, printing, scanning, and software applications. * Respond to technical support requests; ensure tickets are acknowledged ...
Technical Support Analyst
Toronto, ON · On-site
About the Role We are looking for a Technical Support Analyst to join our Customer Support team, supporting internal teams and customers with complex software, accounting, payment-related, database ...
Technical Support Analyst
Toronto, ON · On-site
About the Role We are looking for a Technical Support Analyst to join our Customer Support team, supporting internal teams and customers with complex software, accounting, payment-related, database ...
Technical Support Analyst
Toronto, ON · On-site
About the Role We're seeking a proactive and detail-oriented Technical Support Analyst to join our Customer Support & Services team and be at the forefront of our commitment to excellence. In this ...
New
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Technical Support Analyst
Toronto, ON · On-site
About the Role We're seeking a proactive and detail-oriented Technical Support Analyst to join our Customer Support & Services team and be at the forefront of our commitment to excellence. In this ...
New
About the job The Technical Support Specialist is responsible for the quality and execution of technical phone assistance and training for Franke equipment in both English and French . They play a ...
About the job The Technical Support Specialist is responsible for the quality and execution of technical phone assistance and training for Franke equipment in both English and French . They play a ...
We are currently looking for a strong client service oriented Technical Support Representative. We encourage innovation and out-of-the-box thinking by allowing scheduled in-office time dedicated to ...
We are currently looking for a strong client service oriented Technical Support Representative. We encourage innovation and out-of-the-box thinking by allowing scheduled in-office time dedicated to ...
Support Technical Support information
What is the difference between Support Technical Support vs Customer Service Representative?
| Aspect | Support Technical Support | Customer Service Representative |
|---|---|---|
| Required Credentials | Technical certifications, relevant technical knowledge | Communication skills, customer service training |
| Work Environment | Technical support centers, IT departments | Call centers, retail, service industries |
| Employer & Industry Usage | IT, technology, software companies | Retail, telecom, hospitality |
| Common Search & Comparison | Technical skills, troubleshooting | Customer interaction, service quality |
Support Technical Support roles focus on troubleshooting technical issues, requiring technical certifications and knowledge. Customer Service Representatives handle customer interactions, emphasizing communication skills. While both roles involve assisting customers, Support Technical Support is more technical, whereas Customer Service Representatives focus on service experience.
What does a support technical support do?
A support technical support professional provides assistance to users by troubleshooting hardware and software issues, resolving technical problems, and guiding customers through solutions. They often use remote tools, knowledge bases, and communication skills to ensure systems function properly and customer needs are met.
What cities near Toronto, ON are hiring for Support Technical Support jobs?
Cities near Toronto, ON with the most Support Technical Support job openings:
Technical Support Representative
Toronto, ON • On-site
Technical Support Representative at Velox Imaging
Full-time
Re-posted 17 days ago
Job description
About Velox Velox Imaging provides the latest and greatest imaging solution for diagnostic clinics and small hospitals. We organize electronic documents and images for millions of patients, helping imaging centres go paperless and improve quality of care. We are a small team working towards a common goal: building a kick-ass online application to help clinics manage their patients.
Known for extraordinary customer service and based in Woodbridge, Ontario, Velox Imaging serves customers all over Canada. Located at Langstaff and Jane, our open concept office is designed with team collaboration in mind - no cube farms here. Job Description Top-rate customer experience is one of the things that define Velox.
We take an active interest in our customers' businesses, resolve technical problems and out of our way to provide an above and beyond experience. Think you have what it takes to join this kind of team. What you will do: Spend a part of your day answering support calls and emails that will require you to be able to rock technical questions day in and day out and, equally important, have our customers feeling valued and heard in each interaction.
Conduct your own investigations for complex issues and uncertain situations. The team is here to help you with that, though it is expected that with time your will learn the product hardware and software specifics. Learning is not an option, it is a must.
Keep track of ongoing issues, resolving problems with the team and keeping customers up-to-date on resolution progress. Gather customer feedback and help the team in planning the new features. Pilot launch and introduce new features for the customers.
Turn any situation, including bad ones, into an extraordinary experience for our customers. Execute on creative ways to help make our customer feel loved and supported - this includes gifts and wider initiatives. What we expect from you: Excellent communication skills, both on the phone and email Expert technical skill level in computer hardware, operating systems and applications; experienced in troubleshooting operating system issues and virus/malware removal Strong understanding of network setup and diagnostics Desire to get things done, resolved and finished Open-mind and willingness to learn new things.