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Support Specialist Role Jobs (NOW HIRING)

Supportwave

$60 - $80/hr

IT Support Specialist - on site in New York, New York, United States. Full Time. ASAP Start Date 02 Sep 2027 End Date About This Job This is a full-time, onsite IT Support Specialist role based in ...

New

Fora

Support Specialist

New York, NY · On-site

$60K - $90K/yr

About The Role We're looking for a Support Specialist to join our growing Product Operations & Support team. This role is designed for someone who thrives on variety - you'll work across four core ...

TWST Events

Customer Support Specialist

Houston, TX · On-site

$20 - $25/hr

This entry level role will own the intake, triage, classification, and routing of all inbound ... Support Specialist role, building foundational MeetMax knowledge, client service skills, ticket ...

TWST Events

Customer Support Specialist

New York, NY · On-site

$25 - $30/hr

This entry level role will own the intake, triage, classification, and routing of all inbound ... Support Specialist role, building foundational MeetMax knowledge, client service skills, ticket ...

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Support Specialist Role information

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$12

$24

$45

How much do support specialist role jobs pay per hour?

As of Sep 9, 2026, the average hourly pay for support specialist role in the United States is $24.71, according to ZipRecruiter salary data. Most workers in this role earn between $18.03 and $28.37 per hour, depending on experience, location, and employer.

What are popular job titles related to Support Specialist Role jobs?

For Support Specialist Role jobs, the most frequently searched job titles are:

Shelter Support Specialist - Overnight

Minneapolis, MN • On-site

People Serving People
Non-Profits • 51 - 200 employees
Learn more about People Serving Peopleexternal

$25/hr

Full-time

Retirement

This job post has expired 2 days ago. Applications are no longer accepted.

Job description

Description

About us:

People Serving People is the largest and most comprehensive emergency shelter for families experiencing homelessness in Minnesota and a dedicated leader in homeless prevention. If you want to help transform communities and see families thrive, then People Serving People is the place for you.


What do we need?

We are looking for a customer-service-focused individual for our evening Shelter Support Specialist role. The primary function of this position is to guarantee unsurpassed customer service to People Serving People's guests by performing and providing quality control for all Front Desk activities, and ensuring the effectiveness of a 24/7/365 operation at the heart of People Serving People's emergency shelter. We are looking for a sharp, resourceful, and adaptable thinker who embraces feedback and brings a collaborative mindset to the team.



*Official Internal Title for Shelter Support Specialist is Guest Services Associate.

Responsibilities for Guest Services Associate:

  • Contribute to warm and friendly environment by greeting and providing great hospitality to guests
  • Process guest intake, voucher renewals, and audit report paperwork
  • Respond to guests' request for information and necessities
  • Answers telephone and relays messages for guests
  • Understand and follow all front desk policies and procedures in order to provide excellent guest service
  • Performs stocking and cleaning responsibilities as needed for shift

Pay and Benefits for Guest Services Associate:

  • $25.00 hourly
  • Overnights: 11:00 p.m. - 7:30 a.m.
  • 401(k) with employer contribution at 6 months.
  • Reduced cost parking or metro pass.
  • Financial wellness benefit.
  • The chance to make a real difference in the community.

Requirements:

  • Associates Degree in Human Services or related field; or 1 year of direct experience
  • CPR/First Aid/AED Certification or ability to obtain within 6months of hire
  • Strong computer skills and Microsoft Office experience
  • Strong experience working as a part of a team
  • Experience working with people from diverse cultural and socio-economic backgrounds
  • Experience working with families or individuals experiencing homelessness preferred
  • Knowledge of Hennepin County shelter system preferred

Apply