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Support Scientist Jobs in Madison, WI (NOW HIRING)

Merck Group

Technical Support Scientist

Madison, WI · On-site

$78K - $121K/yr

  • Medical

  • Retirement

  • PTO

Your Role As a Technical Support Scientist, you will serve as the primary point of contact for our global customer base, delivering expert application and technical support across transfection ...

Merck KgaA

Technical Support Scientist

Madison, WI · On-site

$78K - $121K/yr

  • Medical

  • Retirement

  • PTO

Your Role As a Technical Support Scientist, you will serve as the primary point of contact for our global customer base, delivering expert application and technical support across transfection ...

Danaher

Application Support Scientist

Madison, WI

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

The Application Scientist supports LC-MS product demonstrations, application development, technical training, and customer-facing activities within the Clinical and Forensics markets. This role ...

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Support Scientist information

See Madison, WI salary details

$50.9K

$112.2K

$138.5K

How much do support scientist jobs pay per year?

As of Aug 18, 2026, the average yearly pay for support scientist in Madison, WI is $112,192.00, according to ZipRecruiter salary data. Most workers in this role earn between $95,200.00 and $138,000.00 per year, depending on experience, location, and employer.

What is a support scientist?

A Support Scientist assists research teams by providing technical expertise, data analysis, and operational support for scientific projects. They work in laboratories, research institutions, or government agencies, helping to set up experiments, maintain equipment, and analyze results. Their role bridges the gap between researchers and technical staff, ensuring that scientific processes run smoothly. Depending on the field, they may also develop software tools, troubleshoot instrumentation, or contribute to publications.

What does a support scientist do?

A typical day for a Support Scientist involves assisting research teams with experiment setup, troubleshooting technical issues, maintaining and calibrating laboratory equipment, and analyzing data collected from experiments. You may also be responsible for preparing samples, monitoring laboratory inventory, and documenting findings in accordance with laboratory protocols. Collaboration is common—you'll often interact with scientists, lab managers, and technical staff to ensure research projects run efficiently. This dynamic environment keeps the work varied and provides valuable opportunities to learn from experienced professionals in the field.

What are the key skills and qualifications needed to thrive as a support scientist?

To thrive as a Support Scientist, you need a solid background in scientific principles, laboratory techniques, and data analysis—typically backed by a relevant science degree. Familiarity with specialized software for data management, laboratory information systems (LIMS), and common analytic tools is often required, and certifications in specialized scientific methods can be beneficial. Strong problem-solving skills, effective communication, and the ability to work collaboratively with research teams help individuals stand out in this role. These skills are crucial for ensuring high-quality scientific support, accurate data interpretation, and seamless project execution within research or technical environments.

What are the most commonly searched types of Support Scientist jobs in Madison, WI?

The most popular types of Support Scientist jobs in Madison, WI are:

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For Support Scientist jobs in Madison, WI, the most frequently searched job titles are:

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Support Scientist jobs near you
Infographic showing various Support Scientist job openings in Madison, WI as of August 2026, with employment types broken down into 1% As Needed, 71% Full Time, 22% Part Time, and 6% Contract. Highlights an 91% Physical, 2% Hybrid, and 7% Remote job distribution, with an average salary of $112,192 per year, or $53.9 per hour.

Technical Support Scientist

The businesses of Merck KGaA, Darmstadt, Germany

Madison, WI • Hybrid

$78K - $121K/yr

Full-time

Medical, Retirement, PTO

Re-posted 7 hours ago

Job description

Work Your Magic with us!Start your next chapter and join MilliporeSigma.

Ready to explore, break barriers, and discover more? We know you've got big plans - so do we! Our colleagues across the globe love innovating with science and technology to enrich people's lives with our solutions in Healthcare, Life Science, and Electronics. Together, we dream big and are passionate about caring for our rich mix of people, customers, patients, and planet. That's why we are always looking for curious minds that see themselves imagining the unimaginable with us.

This role does not offer sponsorship for work authorization. External applicants must be eligible to work in the US.


Your Role

As a Technical Support Scientist, you will serve as the primary point of contact for our global customer base, delivering expert application and technical support across transfection, electroporation, and nucleic acid delivery workflows.

Key Responsibilities:

  • Work hands-on in the laboratory to support customer and product application activities
  • Troubleshoot product performance issues and maintain comprehensive technical knowledge resources
  • Collaborate cross-functionally with R&D, Marketing, Customer Service, Quality, and Production to relay customer insights, drive product improvements, and ensure high customer satisfaction
  • Support the training and onboarding of new team members
  • Stay current with industry trends and scientific literature through ongoing interactions with researchers and life science suppliers
  • This position is located in Madison, WI and is full-time, on-site (with hybrid potential)

Who You Are

Minimum Qualifications:

  • Bachelor's degree in Molecular Biology, Biochemistry, Genetics, Biology, Chemistry, Bioinformatics, or other life science discipline
  • 4+ years of wet lab and research experience

Preferred Qualifications:

  • Master's degree or PhD in a life science discipline
  • Hands-on experience with mammalian tissue culture workflows, including transfection, electroporation, and viral transduction; strong familiarity with the cell and gene therapy (CGT) sector
  • 3+ years of experience in experimental design, scientific troubleshooting, and working independently in a laboratory setting (within the last 3 years)
  • Excellent written and verbal communication skills, backed by 3+ years of experience delivering technical presentations, public speaking, or scientific messaging
  • Highly proficient in Microsoft Office (Excel, Word, PowerPoint, Outlook) and experienced in using CRM platforms (e.g., Salesforce) to track workflows or customer data
  • Experience creating technical marketing materials, such as whitepapers, application notes, and scientific social media content
  • Willingness to travel up to 10% annually, including overnight stays

RSREMD

Pay Range for this position: $78,800 - $121,000 / annually

The offer range represents the anticipated low and high end of the base pay compensation for this position. The actual compensation offered will be determined by factors such as location, level of experience, education, skills, and other job-related factors. Position may be eligible for sales or performance-based bonuses. Benefits offered by the Company include health insurance, paid time off (PTO), retirement contributions, and other perquisites. For more information clickhere.


What we offer: We are curious minds that come from a broad range of backgrounds, perspectives, and life experiences. We believe that this variety drives excellence and innovation, strengthening our ability to lead in science and technology. We are committed to creating access and opportunities for all to develop and grow at your own pace. Join us in building a culture of inclusion and belonging that impacts millions and empowers everyone to work their magic and champion human progress!

Apply now and become a part of a team that is dedicated to Sparking Discovery and Elevating Humanity!

Employment Type: FULL_TIME

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