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Support Readiness Program Manager Jobs (NOW HIRING)

It supports the growth and operations of Microsoft's cloud infrastructure by managing relationships ... Within this team, the Event Readiness Program Manager plays a critical role in strengthening how we ...

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Manage program cadence: Run effective working sessions, program reviews, launch readiness reviews ... readiness, operational readiness, support readiness, deployment planning, and success metrics.

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Support Readiness Program Manager information

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How much do support readiness program manager jobs pay per year?

As of Sep 11, 2026, the average yearly pay for support readiness program manager in the United States is $45,331.00, according to ZipRecruiter salary data. Most workers in this role earn between $42,000.00 and $49,000.00 per year, depending on experience, location, and employer.

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Infographic showing various Support Readiness Program Manager job openings in the United States as of June 2026, with employment types broken down into 2% As Needed, 69% Full Time, 26% Part Time, 2% Temporary, and 1% Contract. Highlights an 97% Physical, 1% Hybrid, and 2% Remote job distribution, with an average salary of $45,331 per year, or $21.8 per hour.

Event Readiness Program Manager

Redmond, WA • On-site

Microsoft
Computer and Computer Peripheral Equipment and Software Wholesalers • 10K+ employees

$97K - $188K/yr

Full-time

This job post has expired 2 days ago. Applications are no longer accepted.


Key responsibilities

  • Establishes and executes structured review processes to ensure event safety, security, and operational standards are met prior to execution.

  • Leads cross-functional alignment and communicates risks and readiness decisions to stakeholders.

  • Manages program execution by identifying dependencies, resolving blockers, and ensuring readiness milestones are achieved.


Microsoft rating

8.6

Company rating: 8.6 out of 10

Based on 134 frontline employees who took The Breakroom Quiz


Job description

Overview
The Datacenter Community Affairs team is part of Microsoft's Cloud Operations + Innovation (CO+I) organization. It supports the growth and operations of Microsoft's cloud infrastructure by managing relationships with local communities, developing engagement strategies, and addressing social impact, risks, and opportunities. The team drives community investment programs and stakeholder engagement efforts in regions where Microsoft builds and operates datacenters, helping to ensure projects are delivered in alignment with our Community First Infrastructure commitments. In alignment with Microsoft's values, we are committed to creating an inclusive environment where employees can do their best work while strengthening the communities we serve.
Within this team, the Event Readiness Program Manager plays a critical role in strengthening how we plan and execute community and stakeholder-facing events across the AMERS region. This role is responsible for building and operationalizing a standardized event readiness program that ensures events are safe, well-coordinated, and executed with consistency and rigor. The role leads structured readiness reviews, risk identification, and mitigation planning, enabling teams to proactively manage safety, security, and operational considerations.
The Event Readiness Program Manager partners closely with Community Affairs, Global Security, CELA, and other cross-functional stakeholders to drive alignment, establish governance rhythms, and provide clear visibility into event readiness and risk. This individual helps ensure that every engagement reflects Microsoft's commitment to safety, operational excellence, and community trust and enabling teams to deliver events safely, efficiently, and at scale.
Responsibilities
  • Drives end-to-end event safety readiness by establishing and executing structured review processes, ensuring all events meet defined safety, security, and operational standards prior to execution in partnership with Global Security and other subject matter experts who provide threat assessments and domain expertise

  • Leads cross-functional alignment across Global Security, CO+I, and CELA teams to ensure shared understanding of requirements, risks, and readiness decisions

  • Identifies, tracks, and communicates risk by synthesizing inputs from Global Security and other stakeholders into clear, actionable insights for leadership and event teams

  • Establishes and scales governance rhythms (e.g., readiness reviews, checkpoints, escalation paths) and repeatable processes to enable consistent, high-quality decision-making across events and regions

  • Identifies, assesses, and communicates risk by synthesizing input from multiple stakeholders into clear, actionable insights for leadership and event teams

  • Manages program execution and timelines by proactively identifying dependencies, resolving blockers, and ensuring readiness milestones are achieved

  • Provides clear reporting on readiness status, risks, and mitigation plans to support informed decision-making

  • Serves as a central point of coordination for event readiness, driving accountability across stakeholders and ensuring alignment through execution

Qualifications
Required Qualifications:
  • Bachelor's Degree in Business, Operations, or related field AND 4+ years experience in program management, process management, or process improvement
    • OR equivalent experience.

Background Check Requirements:
Ability to meet Microsoft, customer and/or government security screening requirements are required for this role. These requirements include, but are not limited to the following specialized security screenings:
      • Microsoft Cloud Background Check: This position will be required to pass the Microsoft Cloud background check upon hire/transfer and every two years thereafter.

While not required, we also look for the followingPreferred Qualifications:
  • Master's Degree in Business, Operations, Finance, or related field AND 6+ years experience in program management, process management, or process improvement
    • OR Bachelor's Degree in Business, Operations, Finance, or related field AND 8+ years experience in program management, process management, or process improvement
      • OR equivalent experience.

  • Experience in safety, security, event operations, or risk management

  • Experience supporting external-facing or high-visibility events

  • Familiarity with governance frameworks, compliance, or readiness processes
  • Proven ability to drive alignment and accountability across diverse stakeholder groups
  • Strong communication skills with ability to translate complex risks into clear insights
  • Experience managing timelines, risks, and dependencies across multiple workstreams
  • Perform other related duties and responsibilities as assigned.

Business Program Management IC4 - The typical base pay range for this role across the U.S. is USD $97,600 - $188,400 per year. There is a different range applicable to specific work locations, within the San Francisco Bay area and New York City metropolitan area, and the base pay range for this role in those locations is USD $125,000 - $206,400 per year.
Certain roles may be eligible for benefits and other compensation. Find additional benefits and pay information here:
https://careers.microsoft.com/us/en/us-corporate-pay
This position will be open for a minimum of 5 days, with applications accepted on an ongoing basis until the position is filled.
Microsoft is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to age, ancestry, citizenship, color, family or medical care leave, gender identity or expression, genetic information, immigration status, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran or military status, race, ethnicity, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable local laws, regulations and ordinances. If you need assistance with religious accommodations and/or a reasonable accommodation due to a disability during the application process, read more about requesting accommodations.

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About Microsoft

Sourced by ZipRecruiter

Our infrastructure is comprised of a large global portfolio of more than 100 datacenters and 1 million servers. Our foundation is built upon and managed by a team of subject matter experts working to support services for more than 1 billion customers and 20 million businesses in over 90 countries worldwide. With environmental sustainability and optimization at the forefront of our datacenter design and operations, we continue to grow and evolve as we meet the ever-changing business demands that hold Microsoft as a world-class cloud provider.

Industry

Computer and computer peripheral equipment and software wholesalers

Company size

10,000+ Employees

Headquarters location

Redmond, WA, US

Year founded

1975

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