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Support Planner Jobs in Silver Spring, MD (NOW HIRING)

Total Care Services, Inc.

Support Planner

Rockville, MD

$60K - $65K/hr

Case Manager- Support Planner Job Type: Full Time Work Schedule: 8:00am- 5:00pm, Monday through Friday (flexible as needed) Work Environment: This is a hybrid position - work from your home office ...

kgs

Decision Support Planner

Falls Church, VA

We are seeking an experienced Decision Support Planner (Advanced) with a strong background in Information Operations (IO) and critical technology areas to support joint, combined, and interagency ...

Koniag, Inc.

Decision Support Planner

Falls Church, VA · On-site

We are seeking an experienced Decision Support Planner (Advanced) with a strong background in Information Operations (IO) and critical technology areas to support joint, combined, and interagency ...

kgs

Decision Support Planner

Falls Church, VA

We are seeking an experienced Decision Support Planner (Advanced) with a strong background in Information Operations (IO) and critical technology areas to support joint, combined, and interagency ...

Total Care Services, Inc.

Supports Planner

Rockville, MD · On-site

$60K - $65K/yr

Monitor client services to make sure they are getting the support they need * Help resolve any ... TCS' Supports Planners are mobile and community-based. They live where our clients live. And have ...

The Coordinating Center

Supports Planner

Baltimore, MD · On-site

$26.44 - $27.40/hr

In this role you are at the center of coordination and planning while working collaboratively with your clients, their circle of support, and service providers within the community. Our clients value ...

The Coordinating Center

Supports Planner

Baltimore, MD · On-site

$75.65/hr

In this role you are at the center of coordination and planning while working collaboratively with your clients, their circle of support, and service providers within the community. Our clients value ...

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All JobsSupport Planner JobsSupport Planner Jobs in Silver Spring, MD

Support Planner information

See Silver Spring, MD salary details

$34.1K

$71.9K

$116.8K

How much do support planner jobs pay per year?

As of Aug 31, 2026, the average yearly pay for support planner in Silver Spring, MD is $71,942.00, according to ZipRecruiter salary data. Most workers in this role earn between $55,800.00 and $83,700.00 per year, depending on experience, location, and employer.

What is a support planner?

Support Planners are professionals who assist individuals, often those with disabilities or ongoing care needs, in identifying, organizing, and managing the support and services they require to live independently and achieve their personal goals. They work closely with clients to assess needs, develop personalized support plans, and coordinate resources. Support Planners may also help clients navigate funding options and connect with relevant community services. Their role is key in ensuring that people receive the right support to enhance their quality of life.

How does a support planner typically collaborate with clients and multidisciplinary teams to create effective support plans?

A Support Planner works closely with clients to understand their individual needs, preferences, and goals, often conducting detailed assessments through interviews and consultations. Collaboration is key—they regularly engage with families, healthcare professionals, social workers, and other service providers to gather input and ensure all aspects of a client’s wellbeing are considered. This team approach not only helps tailor support plans that are holistic and realistic, but also fosters consistency in service delivery. Effective communication and regular review meetings are essential to adapt plans as needs change, ensuring continuous support for clients.

What are the key skills and qualifications needed to thrive as a support planner, and why are they important?

To thrive as a Support Planner, you need strong organizational, assessment, and planning skills, often supported by a background in social care or health services. Familiarity with case management software, care planning systems, and sometimes relevant certifications in social care are typically required. Excellent communication, empathy, and problem-solving abilities set outstanding Support Planners apart. These skills ensure that clients receive personalized, effective support plans that enhance their quality of life and meet regulatory requirements.

What is the difference between Support Planner vs Customer Service Coordinator?

AspectSupport PlannerCustomer Service Coordinator
Primary RoleCoordinates support services, manages schedules, and ensures resource allocation for support teams.Handles customer inquiries, resolves issues, and maintains customer satisfaction.
Required CredentialsTypically requires technical certifications or support-related training.Often requires customer service experience and communication skills.
Work EnvironmentOffice-based, supporting technical or support teams in various industries.Customer-facing, often in call centers or service departments.
Industry UsageCommon in IT, telecommunications, and technical support sectors.Widely used in retail, hospitality, and service industries.

The Support Planner focuses on organizing and managing support services and resources, while the Customer Service Coordinator primarily interacts directly with customers to address their needs. Both roles require strong communication skills, but Support Planners are more involved in planning and logistics, whereas Customer Service Coordinators handle direct customer interactions.

What cities near Silver Spring, MD are hiring for Support Planner jobs?

Cities near Silver Spring, MD with the most Support Planner job openings:

Support Planner jobs near you
Infographic showing various Support Planner job openings in Silver Spring, MD as of August 2026, with employment types broken down into 87% Full Time, and 13% Temporary. Highlights an 100% In-person job distribution, with an average salary of $71,942 per year, or $34.6 per hour.

Support Planner

FRESH START THERAPEUTIC SERVICES LLC

Bowie, MD • On-site

Full-time

Re-posted 2 days ago

Job description

The Support Planner is responsible for providing person-centered case management services to individuals enrolled in Medicaid Long-Term Services and Supports programs. This role involves assessing applicants’ and participants’ needs, strengths, and preferences; developing and monitoring individualized Plans of Service (POS); coordinating community-based services; and ensuring compliance with program requirements and documentation standards. The Support Planner maintains ongoing communication with participants, providers, and interdisciplinary team members to support the participant’s goals, promote independence, and improve quality of life. This is a hybrid position requiring both in-person visits and remote documentation within required timeframes. 



8:30am-5:00pm

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