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Support Analyst Developer Jobs in Highland, CA (NOW HIRING)

Overview As a Support Analyst I, emphasizing your technical proficiency, you will delve into the ... Proficiency with one or more programming languages (C#, .NET, Java, C++, Swift, Kotlin or ...

Overview As a Support Analyst I, emphasizing your technical proficiency, you will delve into the ... Proficiency with one or more programming languages (C#, .NET, Java, C++, Swift, Kotlin or ...

Contribute to the maturation of analytics engineering practices within Product Analytics, including scalable dataset design, metric logic, and operational support for analytical data assets * Apply ...

... engineering practices within Product Analytics, including scalable dataset design, metric logic, and operational support for analytical data assets • Apply advanced analytics and predictive ...

Product Analyst

Redlands, CA · On-site

$70K - $110K/yr

Contribute to the maturation of analytics engineering practices within Product Analytics, including scalable dataset design, metric logic, and operational support for analytical data assets * Apply ...

... engineering practices within Product Analytics, including scalable dataset design, metric logic, and operational support for analytical data assets • Apply advanced analytics and predictive ...

The Systems Engineer will support the analysis of Navy systems using engineering principles, reliability data, and readiness metrics. The successful candidate will work alongside senior engineers to ...

Business Analyst I

Ontario, CA · On-site

$70K - $99K/yr

Overview Join our team of dedicated professionals who provide services and operational support to ... Master's degree in business analytics, engineering, mathematics, computer science, or related field ...

Business Analyst I

Ontario, CA · On-site

$66K - $95K/yr

Overview Join our team of dedicated professionals who provide services and operational support to ... Master's degree in business analytics, engineering, mathematics, computer science, or related field ...

Business Analyst I

Ontario, CA · On-site

$70K - $99K/yr

Join our team of dedicated professionals who provide services and operational support to award ... Master's degree in business analytics, engineering, mathematics, computer science, or related field ...

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Support Analyst Developer information

See Highland, CA salary details

$14

$31

$55

How much do support analyst developer jobs pay per hour?

As of Sep 15, 2026, the average hourly pay for support analyst developer in Highland, CA is $31.16, according to ZipRecruiter salary data. Most workers in this role earn between $21.97 and $37.50 per hour, depending on experience, location, and employer.

What cities near Highland, CA are hiring for Support Analyst Developer jobs?

Cities near Highland, CA with the most Support Analyst Developer job openings:

Support Analyst l-Infrastructure

Redlands, CA • On-site

Esri
Scientific Research and Development Services • 1 - 5K employees

Full-time

Re-posted 18 days ago


Esri rating

9.6

Company rating: 9.6 out of 10

Based on 14 frontline employees who took The Breakroom Quiz


Job description

Overview

As a Support Analyst I, emphasizing your technical proficiency, you will delve into the fundamentals of Esri's robust Geographical Information Systems (GIS) platform and its intersections with vital IT principles like networking, databases, cloud computing, and software issue resolution.Your proactive and resourceful approach will drive creative solutions to our customers' most complex challenges while thriving in a dynamic and collaborative setting. You will have the opportunity to aid our customers in utilizing the GIS platform effectively to further increase the benefits of location intelligence.Embark on a rewarding journey with Esri, where you'll be part of a team that delivers exceptional global technical support, guiding customers towards the effective and impactful usage of GIS. At Esri, we are committed to our customers and their success. It is a place for you to do your best work and partner with our customers amid a supportive culture that encourages creativity, collaboration, and passion. 

Responsibilities

  • Embrace innovative thinking. Provide high-quality technical support by responding in real-time to customer needs in cases submitted via email, chat, and/or phone interactions.
  • Empower our customers to be successful.Analyze customer issues to identify, understand, and articulate the core problem and potential solutions.
  • Become a technical expert. Stay current on new releases and learn multiple products to continuously expand the breadth of work supported within the Esri platform.
  • Fostering an environment of helpfulness and collaboration. Partner with team members to identify common patterns, align on the best path forward, and solve cases.
  • Understand our customers. Maintain comprehensive case documentation in our customer relationship management (CRM) system to better understand the mission and activities of our customers. 

Requirements

  • 1+ years of professional and customer service experience in a similar position, supporting similar responsibilities
  • Ability to learn the configuration, usage, and performance conceptsof ArcGIS Online, ArcGIS Pro, and ArcGIS Enterprise to an industry context
  • Experience communicating with customers with varying technical aptitudes in GIS and information technology
  • Knowledge of information technology frameworks, including security, networking, installation, configuration, and performance
  • Demonstrated experience with SAML, such as Active Directory Federation Services (ADFS), Google Workspace, Okta, and Shibboleth
  • Be self-motivated, a proactive problem solver, team oriented, and creative
  • Bachelor's degree in geography, computer science, GIS, information Technology, environmental science, natural resources, or a related STEM field 

Recommended Qualifications

  • Professional experience with Esri software or various software systems, such as ArcGIS Online, ArcGIS Pro, or Enterprise  
  • Understanding of cloud computing concepts and environments (Microsoft Azure or AWS)
  • Proficiency in computer troubleshooting such as such as reading network traffic and configuring software
  • Proficiency with one or more programming languages (C#, .NET, Java, C++, Swift, Kotlin or JavaScript)
  • Master's degree in geography, computer science, GIS, information technology, environmental science, natural resources, or a related STEM field

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What Esri employees say

Pay

Benefits

Hours and flexibility

Workplace

Get the full story on Breakroom


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About ESRI

Sourced by ZipRecruiter

Our passion for improving quality of life through geography is at the heart of everything we do. Esri's geographic information system (GIS) technology inspires and enables governments, universities, and businesses worldwide to save money, lives, and our environment through a deeper understanding of the changing world around them.

Industry

Scientific research and development services

Company size

1,001 - 5,000 Employees

Headquarters location

Redlands, CA, US

Year founded

1969