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Support Analyst Developer Jobs in New York (NOW HIRING)

Application Support Analyst (ASA) MSC Global (New York, NY) is enabling retailers and branded apparel manufacturers to improve control of global sourcing processes by integrating global partner ...

... E environments across large scale distributed global systems. โ€ข Solid Linux/Unix skills. Qualifications : Required : โ€ข Application Support Analyst โ€ข Global Environment Experience โ€ข Database ...

Desktop Support Analyst

Stamford, CT ยท On-site

$24.75 - $33.25/hr

The Desktop Support Analyst is primarily responsible for the Tier II support function of Desktop ... engineering efforts as appropriate. โ€ข Provide Level 2 support to the desktop end user community.

Desktop Support Analyst

Stamford, CT ยท On-site

$24.75 - $33.25/hr

The Desktop Support Analyst is primarily responsible for the Tier II support function of Desktop ... support engineering efforts as appropriate. Provide Level 2 support to the desktop end user ...

Desktop Support Analyst

Stamford, CT ยท On-site

$24.75 - $33.25/hr

The Desktop Support Analyst is primarily responsible for the Tier II support function of Desktop ... support engineering efforts as appropriate. Provide Level 2 support to the desktop end user ...

Technical Support Analyst

Manhattan, NY ยท On-site

$90K - $115K/yr

Garda is seeking a Technical Support Analyst based in our New York Office. Position ... Build strong relationships with support and engineering teams to improve responsiveness and service ...

Technical Support Analyst

New York, NY ยท On-site

$100K - $130K/yr

Collaborate with Engineering on testing, monitoring, and alerting improvements, and support new ... Strong analytical and problem-solving skills, with a detail-oriented, root-cause mindset. * Clear ...

SAP BI/BO Analyst/ Developer Location: Woodbury, NY Duration: 3-6 months Contract to Hire Looking ... support of those strategies. Proven skills with SAP ECC, SAP Business Warehouse, SAP Business ...

Litigation Support Analyst

New York, NY ยท Hybrid

$46.15 - $73.38/hr

Targets ESI collection from hard drives and backup tapes with Index Engineers. Assists with ... support. Strong analytical and problem-solving skills are required to resolve complex issues using ...

Collaborate with Engineering on testing, monitoring, and alerting improvements, and support new ... Strong analytical and problem-solving skills, with a detail-oriented, root-cause mindset. * Clear ...

Litigation Support Analyst

Short Hills, NJ ยท Hybrid

$46.15 - $73.38/hr

Targets ESI collection from hard drives and backup tapes with Index Engineers. Assists with ... support. Strong analytical and problem-solving skills are required to resolve complex issues using ...

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Support Analyst Developer information

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Analyst Developer

Manhattan, NY โ€ข On-site

Full-time

Re-posted 27 days ago


Job description

Application Support Analyst (ASA)
MSC Global (New York, NY) is enabling retailers and branded apparel manufacturers to improve control of global sourcing processes by integrating global partner activities in one software application. MSC Global creates value by managing every step in the supply chain, from raw material sourcing to final delivery. MSC Global is a newly formed subsidiary of MSC Limited (HK), a Microsoft Gold Partner and leader in apparel manufacturing software solutions in Hong Kong and China.
RESPONSIBILITIES
The Application Support Analyst (ASA) will be primarily responsible for the identification, research, and resolution of technical problems and customer concerns with MSC applications. The ASA will be a customer’s primary point of contact brokering a relationship with the Hong Kong development team. As one of the first U.S. employees, this position will also have opportunities to assist developing business in the US market. Other responsibilities will include:
o Application expert and customer relationship manager for post-implementation issues regarding detailed/technical system capabilities and enhancement requirements
o Develop complex queries and reports to analyze production data to troubleshoot day to day issues for customers
o Proactively research data integrity and lead subsequent correction and recovery processes/activities for the application or data inconsistencies
o Review production fix requests and coordinate with the Hong Kong development team to resolve problems
o Support customer training initiatives with functional application expertise
o Develop training documentation and reports to management
QUALIFICATIONS
• Required:
o 3-4 years participation in application development or testing business applications.
o Data analyst skills and capability of writing complex queries using SQL Server 2000 in order to investigate and validate data integrity.
o Bachelor’s Degree
• Desired:
o Previous experience implementing a .NET application
o Software development life cycles, source code control and quality control processes
o Understanding of BizTalk or EAI tools, a plus!
o Experience with startup company/companies
o Retail and wholesale industry knowledge
SKILLS
o Strong analytical skills are a must.
o Ability to communicate clearly, both verbally and in writing, is a key to success.
o Ability to function in a dynamic, fast-paced environment.
Ideally, this position would be suited for applicants looking to leverage a strong technical background to take on account management responsibilities for one or more customers.