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Support Analyst Developer Jobs in Massachusetts (NOW HIRING)

PeopleSERVE, Inc. is seeking an Application Support Analyst who will be responsible for resolving ... programming and analysis including design, development, and implementation โ€ข Three (3) years of ...

Litigation Support Analyst

Boston, MA ยท Hybrid

$46.15 - $73.38/hr

Targets ESI collection from hard drives and backup tapes with Index Engineers. Assists with ... support. Strong analytical and problem-solving skills are required to resolve complex issues using ...

Product Support Analyst

Boston, MA ยท On-site

$75K - $80K/yr

We are looking for a Product Support Analyst to join our growing team in Boston who will have a ... Coordinate the technical qualification of bugs and questions with our Support Software Engineers ...

... engineering and systems integration. Our tightly integrated offerings are tailored to each clients ... in an equity trading support role including business/technical analysis experience in the ...

Position Summary Revolution Space is seeking a strong IT Support Analyst to join our growing ... Manage routine allocation of engineering and business software licenses per established IT ...

IT Support Analyst

Boston, MA ยท On-site

$60K - $100K/yr

Revolution Space is seeking a strong IT Support Analyst to join our growing IT team. This role is ... Manage routine allocation of engineering and business software licenses per established IT ...

Senior IT Project Support Analyst

Waltham, MA ยท On-site

$97K - $114K/yr

The IT Project Support Analyst ESMP is part of the US IT Electric portfolio team and will serve as ... technology, engineering, or a related field preferred; equivalent experience may be considered.

Senior IT Project Support Analyst

Waltham, MA ยท On-site

$97K - $114K/yr

The IT Project Support Analyst ESMP is part of the US IT Electric portfolio team and will serve as ... technology, engineering, or a related field preferred; equivalent experience may be considered.

... technology, engineering, or a related field preferred; equivalent experience may be considered ... portfolio support preferred. * Strong analytical skills with the ability to interpret data ...

... technology, engineering, or a related field preferred; equivalent experience may be considered ... portfolio support preferred. * Strong analytical skills with the ability to interpret data ...

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Application Support Analyst

Boston, MA โ€ข On-site

PeopleSERVE, Inc.
IT Servicesย โ€ขย 51 - 200 employees

Full-time

Re-posted 7 days ago


Job description

Job Summary:
PeopleSERVE, Inc. is seeking an Application Support Analyst who will be responsible for resolving application issues and defining business requirements. The role involves working closely with users to enhance application functionality and ensuring effective system performance through testing and documentation.
Responsibilities:
โ€ข Learn off-the-shelf applications largely via self-study, both from the users' perspectives and the support team perspective
โ€ข Work with users to resolve tiers 2 and 3 application or technical problems
โ€ข Work with users to define business requirements; define and implement processes for these requirements
โ€ข Perform systems testing on enhancements, upgrades, or modification projects
โ€ข Prepare detailed report specifications for reports requested by users
โ€ข Write and test requested reports utilizing Crystal Reports, SQL language, or other query tools
โ€ข Train users on application functions, features and operations
โ€ข Write or provide succinct production documentation as required
โ€ข Troubleshoot and identify root cause analysis for systems issues
Qualifications:
Required:
โ€ข A Bachelor's degree in Computer Science or related field
โ€ข Four (4) years of experience in information systems programming and analysis including design, development, and implementation
โ€ข Three (3) years of experience working with relational data bases (Oracle or Microsoft SQL Server)
โ€ข Three (3) years hands-on experience writing SQL queries with multiple tables
โ€ข Effective organizational and analytical skills
โ€ข Hands-on experience with relational data bases
โ€ข Hands-on experience with complex SQL queries
โ€ข Ability to learn complex applications from both the user perspective and the administrative/โ€back endโ€ perspective
Company:
PeopleSERVE, Inc is a technology recruitment firm servicing New England since 1999. Founded in 1999, the company is headquartered in Newton, USA, with a team of 11-50 employees. The company is currently Early Stage.

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About PeopleSERVE

Sourced by ZipRecruiter

PeopleSERVE, Inc is a technology recruitment firm servicing the Boston market since 1999. As a result of the Management Buyout in 2018, PeopleSERVE has returned to its roots as a privately held provider. Headquartered in Boston, with satellite operations along the East Coast, our staff averages over 10 years of industry experience.

Industry

It services

Company size

51 - 200 Employees

Headquarters location

Boston, MA, US

Year founded

1999

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