ZipRecruiter

Log In

1

Support Agent Jobs in Illinois (NOW HIRING)

I3 Broadband LLC

Sales Support Agent

East Peoria, IL · On-site

$18 - $20/hr

As a Sales Support Agent, you will play a critical role in supporting the sales team and ensuring the smooth operation of sales processes. The Sales Support Agent provides clerical and organizational ...

FV Demo Company

Online Support Agent

Chicago, IL

$15/hr

Customer Service Representative: Our company keeps growing! We continue to add senior leadership, recently to our Operations Center and Customer Experience team. Our goals this year include an ...

First Mid

Customer Support Center Agent I

Mattoon, IL

$17.50 - $19.62/hr

At First Mid, base salary is one component of our Total Rewards program. Exact compensation is determined by factors such as (but not limited to) education, skills, internal equity, and experience.

RR Donnelley

Hospitality Support

Chicago, IL · On-site

Services include but are not limited to reprographics (copy) and mail services in both physical and digital environments, with support for services in hospitality, facilities, audio/visual, reception ...

RR Donnelley

Hospitality Support

Chicago, IL · On-site

$20 - $22/hr

Services include but are not limited to reprographics (copy) and mail services in both physical and digital environments, with support for services in hospitality, facilities, audio/visual, reception ...

RR Donnelley

Hospitality Support

Chicago, IL · On-site

$20 - $22/hr

Services include but are not limited to reprographics (copy) and mail services in both physical and digital environments, with support for services in hospitality, facilities, audio/visual, reception ...

next page

Showing results 1-20

All JobsSupport Agent JobsSupport Agent Jobs in Illinois

Support Agent information

See Illinois salary details

$10

$18

$29

How much do support agent jobs pay per hour?

As of Aug 6, 2026, the average hourly pay for support agent in Illinois is $18.48, according to ZipRecruiter salary data. Most workers in this role earn between $14.66 and $21.20 per hour, depending on experience, location, and employer.

What does a support agent do?

A support agent assists customers by addressing their questions, resolving issues, and providing information about products or services. They often use communication tools like phone, email, or chat and require good problem-solving and communication skills. Support agents may work in various industries and sometimes need specific technical knowledge or certifications.
What cities in Illinois are hiring for Support Agent jobs? Cities in Illinois with the most Support Agent job openings:
Support Agent jobs near you
Infographic showing various Support Agent job openings in Illinois as of August 2026, with employment types broken down into 1% As Needed, 77% Full Time, 18% Part Time, and 4% Contract. Highlights an 91% Physical, 2% Hybrid, and 7% Remote job distribution, with an average salary of $38,435 per year, or $18.5 per hour.

Sales Support Agent

I3 Broadband LLC

East Peoria, IL • On-site

$18 - $20/hr

Full-time

Re-posted 10 days ago

Job description

Join our growing team as a Sales Support Agent!Job Summary:

As a Sales Support Agent, you will play a critical role in supporting the sales team and ensuring the smooth operation of sales processes. The Sales Support Agent provides clerical and organizational support to the Inside Sales Team and Door to Door Team- Both inbound and outbound calls. As a Sales Support Agent, you will assist in orders, maintain the customer database within our CRM, and maintain tasks and projects for the sales department.

Key Responsibilities:

  • Provide administrative support to the inside sales team and Door to Door sales team.
  • Maintain accurate and up-to-date customer records in the CRM system.
  • Process sales orders.
  • Monitor and maintain a ticket-based CRM system.
  • Assist the Inside Sales Department to run smoothly and effectively via CRM, Microsoft Teams, and email.
  • Respond to customer inquiries and provide timely and accurate information.
  • Collaborate with other departments to ensure seamless communication and coordination of sales activities.

Qualifications:

Education and Experience:

  • High School diploma/GED
  • Previous experience in a sales support or administrative role.
  • Proficient in MS Office Suite and CRM systems.

Skills and Competencies:

  • Ability to work effectively in a fast-paced and dynamic team environment.
  • Strong communication and interpersonal skills.
  • Excellent attention to detail.
  • Strong organizational and multitasking skills.

Working Conditions:

  • Must be able to sit at a desk for extended periods, working at a computer up to 8 hours per day.
  • Ability to wear a headset or other communications device as required in a call center environment.
  • Ability to physically operate personal computers, copy machines, telephones, and other common office machines and equipment.
Equal Opportunity:

i3 Broadband is an equal-opportunity workplace that respects the diversity of our customer base and our team. We will treat customers, employees, and applicants fairly without regard for gender, race, age, or any other characteristics protected by law. Our employment decisions are made on the basis of qualifications, merit, and business needs.