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Support Agent Jobs in California (NOW HIRING)

Customer Support Agent

San Mateo, CA · On-site

$21.25 - $28.50/hr

Customer Support Agent Our client, an automotive company, is looking for a customer support agent for their Foster City, CA location. Responsibilities include serving as the first point of contact ...

Fan Support Agent

Santa Monica, CA · On-site

$21 - $28.25/hr

The Opportunity As a Fan Support Agent, you will be the first point of contact for fans reaching out with questions or issues related to their tickets, orders, and event experience. You will work ...

Fan Support Agent

Santa Monica, CA · On-site

$21 - $28/hr

The Opportunity As a Fan Support Agent, you will be the first point of contact for fans reaching out with questions or issues related to their tickets, orders, and event experience. You will work ...

Customer Support Agent LOCATION: Foster City, CA (Onsite; Sun-Thu 3:00 PM - 11:30 PM) PAY RANGE: $29/hr. DURATION: 12 Months Overview: We are seeking a motivated and customer-focused Operations ...

Reservation Support Agent - Remote

Pasadena, CA · Remote

$17.50 - $21.75/hr

We are looking for an organized Reservation Support Agent to assist customers with reservation inquiries, available options, updates, and general support. The ideal candidate is detail-oriented ...

Customer Support Agent

Los Angeles, CA · On-site

$20.25 - $27/hr

About the role X-LAB is seeking a customer-focused and technically minded Customer Service Agent to join our growing Support team. You'll be a primary point of contact for riders and dealers, helping ...

Join our team as a Customer Support Agent. Bilingual Spanish-speaking candidates strongly encouraged to apply. Eligible for full-time benefits including up to 20 days paid vacation/holidays your ...

Customer Support Agent

Chico, CA · On-site

$18 - $19.50/hr

Join our team as a Customer Support Agent. Bilingual Spanish-speaking candidates strongly encouraged to apply. Eligible for full-time benefits including up to 20 days paid vacation/holidays your ...

Customer Support Agent

Chico, CA · On-site

$18 - $19.50/hr

Join our team as a Customer Support Agent. Bilingual Spanish-speaking candidates strongly encouraged to apply. Eligible for full-time benefits including up to 20 days paid vacation/holidays your ...

Customer Support Agent

Redding, CA · On-site

$18.50 - $19.50/hr

Join our team as a Customer Support Agent. Bilingual Spanish-speaking candidates strongly encouraged to apply. Eligible for full-time benefits including up to 20 days paid vacation/holidays your ...

Customer Support Agent

Los Angeles, CA · On-site

$20.25 - $27/hr

About the role X-LAB is seeking a customer-focused and technically minded Customer Service Agent to join our growing Support team. You'll be a primary point of contact for riders and dealers, helping ...

Customer Support Agent

Redding, CA · On-site

$18.50 - $19.50/hr

Join our team as a Customer Support Agent. Bilingual Spanish-speaking candidates strongly encouraged to apply. Eligible for full-time benefits including up to 20 days paid vacation/holidays your ...

Join our team as a Customer Support Agent. Bilingual Spanish-speaking candidates strongly encouraged to apply. Eligible for full-time benefits including up to 20 days paid vacation/holidays your ...

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Showing results 1-20

Support Agent information

See California salary details

$10

$18

$30

How much do support agent jobs pay per hour?

As of Aug 26, 2026, the average hourly pay for support agent in California is $18.82, according to ZipRecruiter salary data. Most workers in this role earn between $14.95 and $21.59 per hour, depending on experience, location, and employer.

How do you become a support agent?

To become a support agent, candidates typically need a high school diploma or equivalent and strong communication skills. Relevant experience in customer service or technical knowledge can be beneficial, and some roles may require familiarity with specific tools or software. Training is often provided by employers to develop product or service knowledge.

What does a support agent do?

A support agent assists customers by addressing their questions, resolving issues, and providing information about products or services. They often use communication tools like phone, email, or chat and require good problem-solving and communication skills. Support agents may work in various industries and sometimes hold certifications related to customer service or technical knowledge.

What cities in California are hiring for Support Agent jobs?

Cities in California with the most Support Agent job openings:

Infographic showing various Support Agent job openings in California as of August 2026, with employment types broken down into 100% Full Time. Highlights an 100% In-person job distribution, with an average salary of $39,145 per year, or $18.8 per hour.

Customer Support Agent

ICONMA

San Mateo, CA • On-site

$21.25 - $28.50/hr

Other

Posted 23 days ago


Job description

Customer Support Agent

Our client, an automotive company, is looking for a customer support agent for their Foster City, CA location. Responsibilities include serving as the first point of contact for riders, managing inbound and outbound communication across all support channels (SMS, email, and phone). Provide timely and effective resolution to customer inquiries, complaints, and service issues. Document interactions and resolutions accurately using support tools such as Salesforce Service Cloud. Escalate complex or unresolved issues to appropriate teams while maintaining ownership until resolution. Identify recurring issues or rider feedback trends and collaborate with internal teams to improve processes. Deliver consistent, professional, and empathetic communication that aligns with company standards.

Requirements include a minimum of 1 year of experience in customer service, support operations, or a related role. Strong written and verbal communication skills with the ability to adapt tone to different communication channels. Experience using customer support software such as Zendesk, Salesforce, or similar platforms. Ability to manage multiple inquiries simultaneously while maintaining accuracy and attention to detail. Problem-solving mindset with a focus on creating positive customer experiences by interpreting workflows and if operations errors occurred. Flexible, adaptable, and comfortable working in a fast-paced operational environment.

Preferred skills include familiarity with service operations or transportation industries. Experience handling customer escalations and turning difficult interactions into positive outcomes. Strong organizational skills with the ability to follow SOPs while exercising good judgment in unique situations.

Why should you apply? Health benefits, referral program, excellent growth and advancement opportunities.


ICONMA logo

About ICONMA

Sourced by ZipRecruiter

ICONMA is an established and stable organization building lasting relationships with clients and consultants. We are unique in our ability to provide a full spectrum of Staffing Services and Solutions including: Staff Augmentation (Contract, Contract-to-Hire, Direct Hire), Bulk Buy Staff Augmentation, Offshore Staff Augmentation, Payroll Services and Consulting (Project Delivery, SOW). At ICONMA, our goal is to become a one-stop destination for our customers' staffing and outsourcing needs. Our vision is to be a preeminent provider of innovative business solutions, leveraging key technologies to improve our customers' competitiveness, growth, and profitability. ICONMA focuses on a culture that fosters collaboration and team work. We recognize that employees are the foundation of any company, and we encourage our employees to be leaders while providing continuous training and growth opportunities. ICONMA encourages hard work, determination and dedication in a professional environment. ICONMA promotes a healthy work-life balance, and understands this is a key component to our employee's and company's success.

Industry

Recruiting and staffing services

Company size

1,001 - 5,000 Employees

Headquarters location

Troy, MI, US

Year founded

2000