San Mateo, CA · On-site
$21.25 - $28.50/hr
Customer Support Agent Our client, an automotive company, is looking for a customer support agent for their Foster City, CA location. Responsibilities include serving as the first point of contact ...
New
San Mateo, CA · On-site
$21.25 - $28.50/hr
Customer Support Agent Our client, an automotive company, is looking for a customer support agent for their Foster City, CA location. Responsibilities include serving as the first point of contact ...
New
Santa Monica, CA · On-site
$21 - $28.25/hr
The Opportunity As a Fan Support Agent, you will be the first point of contact for fans reaching out with questions or issues related to their tickets, orders, and event experience. You will work ...
Santa Monica, CA · On-site
$21 - $28.25/hr
The Opportunity As a Fan Support Agent, you will be the first point of contact for fans reaching out with questions or issues related to their tickets, orders, and event experience. You will work ...
Santa Monica, CA · On-site
$21 - $28/hr
The Opportunity As a Fan Support Agent, you will be the first point of contact for fans reaching out with questions or issues related to their tickets, orders, and event experience. You will work ...
Santa Monica, CA · On-site
$21 - $28/hr
The Opportunity As a Fan Support Agent, you will be the first point of contact for fans reaching out with questions or issues related to their tickets, orders, and event experience. You will work ...
San Diego, CA · On-site +1
$21 - $22.50/hr
We are seeking an experienced Technical Product Support Agent to join the Revelyst Golf & Technology platform team. As a Tier 1 Technical Product Support Agent you provide the initial Technical ...
San Diego, CA · On-site +1
$21 - $22.50/hr
We are seeking an experienced Technical Product Support Agent to join the Revelyst Golf & Technology platform team. As a Tier 1 Technical Product Support Agent you provide the initial Technical ...
Sacramento, CA · On-site
Technical Support Agent Full Time Sacramento, CA If you are a forward-thinker interested in technical support, then keep reading! We are searching for a Technical Support Agent to join our Elevator ...
Sacramento, CA · On-site
Technical Support Agent Full Time Sacramento, CA If you are a forward-thinker interested in technical support, then keep reading! We are searching for a Technical Support Agent to join our Elevator ...
Sacramento, CA · On-site
Technical Support Agent Full Time Sacramento, CA If you are a forward-thinker interested in technical support, then keep reading! We are searching for a Technical Support Agent to join our Elevator ...
Sacramento, CA · On-site
Technical Support Agent Full Time Sacramento, CA If you are a forward-thinker interested in technical support, then keep reading! We are searching for a Technical Support Agent to join our Elevator ...
San Mateo, CA · On-site
$29/hr
Customer Support Agent LOCATION: Foster City, CA (Onsite; Sun-Thu 3:00 PM - 11:30 PM) PAY RANGE: $29/hr. DURATION: 12 Months Overview: We are seeking a motivated and customer-focused Operations ...
New
San Mateo, CA · On-site
$29/hr
Customer Support Agent LOCATION: Foster City, CA (Onsite; Sun-Thu 3:00 PM - 11:30 PM) PAY RANGE: $29/hr. DURATION: 12 Months Overview: We are seeking a motivated and customer-focused Operations ...
New
Chico, CA · On-site
$18 - $19.50/hr
Join our team as a Customer Support Agent. Bilingual Spanish-speaking candidates strongly encouraged to apply. Eligible for full-time benefits including up to 20 days paid vacation/holidays your ...
Chico, CA · On-site
$18 - $19.50/hr
Join our team as a Customer Support Agent. Bilingual Spanish-speaking candidates strongly encouraged to apply. Eligible for full-time benefits including up to 20 days paid vacation/holidays your ...
Chico, CA · On-site
$18 - $19.50/hr
Join our team as a Customer Support Agent. Bilingual Spanish-speaking candidates strongly encouraged to apply. Eligible for full-time benefits including up to 20 days paid vacation/holidays your ...
Chico, CA · On-site
$18 - $19.50/hr
Join our team as a Customer Support Agent. Bilingual Spanish-speaking candidates strongly encouraged to apply. Eligible for full-time benefits including up to 20 days paid vacation/holidays your ...
Redding, CA · On-site
$18.50 - $19.50/hr
Join our team as a Customer Support Agent. Bilingual Spanish-speaking candidates strongly encouraged to apply. Eligible for full-time benefits including up to 20 days paid vacation/holidays your ...
Redding, CA · On-site
$18.50 - $19.50/hr
Join our team as a Customer Support Agent. Bilingual Spanish-speaking candidates strongly encouraged to apply. Eligible for full-time benefits including up to 20 days paid vacation/holidays your ...
Chico, CA · On-site
$18 - $19.50/hr
Join our team as a Customer Support Agent. Bilingual Spanish-speaking candidates strongly encouraged to apply. Eligible for full-time benefits including up to 20 days paid vacation/holidays your ...
Chico, CA · On-site
$18 - $19.50/hr
Join our team as a Customer Support Agent. Bilingual Spanish-speaking candidates strongly encouraged to apply. Eligible for full-time benefits including up to 20 days paid vacation/holidays your ...
Chula Vista, CA · On-site
$19 - $24/hr
The Level 1 Technical Support Agent will report to the Support Manager and will oversee the day-to-day operations of the support desk, ensuring timely and high-quality responses to customer inquiries ...
Chula Vista, CA · On-site
$19 - $24/hr
The Level 1 Technical Support Agent will report to the Support Manager and will oversee the day-to-day operations of the support desk, ensuring timely and high-quality responses to customer inquiries ...
$18 - $19.50/hr
Join our team as a Customer Support Agent. Bilingual Spanish-speaking candidates strongly encouraged to apply. Eligible for full-time benefits including up to 20 days paid vacation/holidays your ...
$18 - $19.50/hr
Join our team as a Customer Support Agent. Bilingual Spanish-speaking candidates strongly encouraged to apply. Eligible for full-time benefits including up to 20 days paid vacation/holidays your ...
$19 - $24/hr
The Level 1 Technical Support Agent will report to the Support Manager and will oversee the day-to-day operations of the support desk, ensuring timely and high-quality responses to customer inquiries ...
$19 - $24/hr
The Level 1 Technical Support Agent will report to the Support Manager and will oversee the day-to-day operations of the support desk, ensuring timely and high-quality responses to customer inquiries ...
Redding, CA · On-site
$18.50 - $19.50/hr
Join our team as a Customer Support Agent. Bilingual Spanish-speaking candidates strongly encouraged to apply. Eligible for full-time benefits including up to 20 days paid vacation/holidays your ...
Redding, CA · On-site
$18.50 - $19.50/hr
Join our team as a Customer Support Agent. Bilingual Spanish-speaking candidates strongly encouraged to apply. Eligible for full-time benefits including up to 20 days paid vacation/holidays your ...
Redding, CA · On-site
$18.50 - $19.50/hr
Join our team as a Customer Support Agent. Bilingual Spanish-speaking candidates strongly encouraged to apply. Eligible for full-time benefits including up to 20 days paid vacation/holidays your ...
Redding, CA · On-site
$18.50 - $19.50/hr
Join our team as a Customer Support Agent. Bilingual Spanish-speaking candidates strongly encouraged to apply. Eligible for full-time benefits including up to 20 days paid vacation/holidays your ...
Redding, CA · On-site
$18.50 - $19.50/hr
Join our team as a Customer Support Agent. Bilingual Spanish-speaking candidates strongly encouraged to apply. Eligible for full-time benefits including up to 20 days paid vacation/holidays your ...
Redding, CA · On-site
$18.50 - $19.50/hr
Join our team as a Customer Support Agent. Bilingual Spanish-speaking candidates strongly encouraged to apply. Eligible for full-time benefits including up to 20 days paid vacation/holidays your ...
Torrance, CA · On-site
$22.70 - $32/hr
Domestic Operations Support Agent I The Domestic Operations Support Agent I is responsible for reviewing daily reports for AIT stations and Agents. Monitoring trends and address past due issues.
Torrance, CA · On-site
$22.70 - $32/hr
Domestic Operations Support Agent I The Domestic Operations Support Agent I is responsible for reviewing daily reports for AIT stations and Agents. Monitoring trends and address past due issues.
San Mateo, CA · On-site
$21.25 - $28.50/hr
We are seeking a motivated and customer-focused Operations Associate to manage inbound and outbound communication with riders and provide high-quality support. This role is critical to ensuring ...
New
San Mateo, CA · On-site
$21.25 - $28.50/hr
We are seeking a motivated and customer-focused Operations Associate to manage inbound and outbound communication with riders and provide high-quality support. This role is critical to ensuring ...
New
$22.70 - $32/hr
Overview The Domestic Operations Support Agent I is responsible for reviewing daily reports for AIT stations and Agents. Monitoring trends and address past due issues. Identify solutions for on time ...
$22.70 - $32/hr
Overview The Domestic Operations Support Agent I is responsible for reviewing daily reports for AIT stations and Agents. Monitoring trends and address past due issues. Identify solutions for on time ...
$10.68 - $12.47
5% of jobs
$12.47 - $14.26
13% of jobs
$15.06 is the 25th percentile. Wages below this are outliers.
$14.26 - $16.05
16% of jobs
The median wage is $17.43 / hr.
$16.05 - $17.84
21% of jobs
$17.84 - $19.63
18% of jobs
$20.20 is the 75th percentile. Wages above this are outliers.
$19.63 - $21.42
7% of jobs
$21.42 - $23.21
7% of jobs
$23.21 - $25
5% of jobs
$25 - $26.79
2% of jobs
$26.79 - $28.58
3% of jobs
$28.58 - $30.37
2% of jobs
$10
$18
$30
Our client, an automotive company, is looking for a customer support agent for their Foster City, CA location. Responsibilities include serving as the first point of contact for riders, managing inbound and outbound communication across all support channels (SMS, email, and phone). Provide timely and effective resolution to customer inquiries, complaints, and service issues. Document interactions and resolutions accurately using support tools such as Salesforce Service Cloud. Escalate complex or unresolved issues to appropriate teams while maintaining ownership until resolution. Identify recurring issues or rider feedback trends and collaborate with internal teams to improve processes. Deliver consistent, professional, and empathetic communication that aligns with company standards.
Requirements include a minimum of 1 year of experience in customer service, support operations, or a related role. Strong written and verbal communication skills with the ability to adapt tone to different communication channels. Experience using customer support software such as Zendesk, Salesforce, or similar platforms. Ability to manage multiple inquiries simultaneously while maintaining accuracy and attention to detail. Problem-solving mindset with a focus on creating positive customer experiences by interpreting workflows and if operations errors occurred. Flexible, adaptable, and comfortable working in a fast-paced operational environment.
Preferred skills include familiarity with service operations or transportation industries. Experience handling customer escalations and turning difficult interactions into positive outcomes. Strong organizational skills with the ability to follow SOPs while exercising good judgment in unique situations.
Why should you apply? Health benefits, referral program, excellent growth and advancement opportunities.
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ICONMA is an established and stable organization building lasting relationships with clients and consultants. We are unique in our ability to provide a full spectrum of Staffing Services and Solutions including: Staff Augmentation (Contract, Contract-to-Hire, Direct Hire), Bulk Buy Staff Augmentation, Offshore Staff Augmentation, Payroll Services and Consulting (Project Delivery, SOW). At ICONMA, our goal is to become a one-stop destination for our customers' staffing and outsourcing needs. Our vision is to be a preeminent provider of innovative business solutions, leveraging key technologies to improve our customers' competitiveness, growth, and profitability. ICONMA focuses on a culture that fosters collaboration and team work. We recognize that employees are the foundation of any company, and we encourage our employees to be leaders while providing continuous training and growth opportunities. ICONMA encourages hard work, determination and dedication in a professional environment. ICONMA promotes a healthy work-life balance, and understands this is a key component to our employee's and company's success.
Recruiting and staffing services
1,001 - 5,000 Employees
Troy, MI, US
2000
