ZipRecruiter

Log In

1

Supply Chain Investigation Jobs (NOW HIRING)

Aston Carter

Supply Chain Analyst

Holland, MI · On-site

Supply Chain Analyst The Supply Chain Analyst manages a complex supplier base and plant inventory ... Run 5Y and root cause investigations when orders require expedited fees or miss shipment dates, and ...

HELM AG

Supply Chain Coordinator

Houston, TX · On-site

The Supply Chain Coordinator is responsible for managing daytoday supply chain execution, including ... Approve or investigate supplier invoices through our doc capture system as well as any ...

Elemis

Supply Chain Coordinator

Manhattan, NY · On-site

$60 - $80/hr

Respond to and investigate customer service inquiries related to orders, shipments, returns, delivery issues, and other supply chain matters. * Partner closely with the warehouse to investigate ...

HELM AG

Supply Chain Coordinator

Houston, TX · On-site

$60 - $80/hr

Supply Chain Coordinator Date: Aug 6, 2026 Location: Houston, TX, US, 77079 Business Unit: Job ... Approve or investigate supplier invoices through our doc capture system as well as any ...

Panelmatic

Supply Chain Coordinator

Brookfield, OH · On-site

Job Summary: The Supply Chain Coordinator serves as the primary liaison between Production ... Investigate material shortages, inventory discrepancies, missing components, and transaction errors.

Advanced Micro Devices

$150 - $200/hr

This role reports to the Director of Corporate Security Investigations and partners closely with the Supply Chain Security & Product Loss program to protect AMD's products, facilities, and partners ...

Panelmatic

Job Summary: The Supply Chain Coordinator serves as the primary liaison between Production ... Investigate material shortages, inventory discrepancies, missing components, and transaction errors.

Panelmatic

Supply Chain Coordinator

Houston, TX · On-site

Job Summary: The Supply Chain Coordinator serves as the primary liaison between Production ... Investigate material shortages, inventory discrepancies, missing components, and transaction errors.

Panelmatic

Supply Chain Coordinator

Houston, TX · On-site

Job Summary: The Supply Chain Coordinator serves as the primary liaison between Production ... Investigate material shortages, inventory discrepancies, missing components, and transaction errors.

Panelmatic, Inc

Supply Chain Coordinator

Houston, TX · On-site

$60 - $80/hr

Job Summary The Supply Chain Coordinator serves as the primary liaison between Production, Planning ... Investigate material shortages, inventory discrepancies, missing components, and transaction errors.

next page

Showing results 1-20

All JobsBusiness JobsProcurement JobsProcurement Analyst JobsSupply Chain Investigation Jobs

Supply Chain Investigation information

See salary details

$13

$25

$43

How much do supply chain investigation jobs pay per hour?

As of Sep 9, 2026, the average hourly pay for supply chain investigation in the United States is $25.15, according to ZipRecruiter salary data. Most workers in this role earn between $19.23 and $28.37 per hour, depending on experience, location, and employer.

What are popular job titles related to Supply Chain Investigation jobs?

For Supply Chain Investigation jobs, the most frequently searched job titles are:

Logistics Supply Chain Specialist (Ticket Investigator)

Fort Worth, TX • On-site

NextGen | GTA: A Kelly Telecom Company
201 - 500 employees
Learn more about NextGen | GTA: A Kelly Telecom Companyexternal

Other

This job post has expired today. Applications are no longer accepted.

Job description

Job Summary

We are seeking an ITTS Supply Chain Investigation Specialist to support Inventory Trouble Ticket System (ITTS) Investigation Team. This role will investigate and resolve carrier shipping, warehouse, 3PL, fraud, inventory, and systemic issues that may negatively impact customers

The ideal candidate will have strong troubleshooting, investigation, analytical, and problem-solving skills, with the ability to manage a high volume of tickets while maintaining exceptional accuracy and meeting daily service-level commitments.

Key Responsibilities

  • Investigate and resolve carrier shipping, warehouse, inventory, 3PL, and customer-impacting issues through the ITTS ticketing process.
  • Research ticket information and identify the root cause of shipping and inventory-related problems.
  • Identify potential fraudulent claims, carrier issues, warehouse errors, 3PL problems, and systemic issues.
  • Collaborate with third-party warehouses, carriers, Supply Chain, Customer Service, IT, and Fraud teams to investigate and resolve issues.
  • Review and validate information across multiple systems and data sources to determine appropriate resolutions.
  • Resolve an average of 80 tickets per day while maintaining a high level of accuracy.
  • Prioritize conflicting workloads and address issues based on customer impact and business priority.
  • Document investigation findings, actions taken, and final resolutions accurately.
  • Identify recurring issues and escalate systemic problems to the appropriate teams.
  • Support process improvements designed to reduce customer-impacting shipping and inventory issues.
  • Meet established service-level agreements (SLAs) and daily productivity requirements.
  • Work independently while actively collaborating with team members to achieve overall team goals.

Required Qualifications

  • Strong troubleshooting and problem-solving skills.
  • Ability to investigate issues, identify root causes, and determine appropriate resolutions.
  • Ability to work effectively in a high-volume, fast-paced environment.
  • Strong organizational skills with the ability to manage competing priorities.
  • Ability to work independently and demonstrate initiative.
  • Strong attention to detail and commitment to accuracy.
  • Excellent teamwork and collaboration skills.
  • Proficiency with Microsoft Excel and Microsoft Word.
  • Experience using Slack or similar collaboration tools.
  • Strong verbal and written communication skills.

Preferred Qualifications

  • Experience in Supply Chain, Logistics, Shipping, Warehousing, or 3PL operations.
  • Experience investigating carrier delivery issues or shipment discrepancies.
  • Experience with inventory management or reconciliation.
  • Experience with fraud, claims, or customer-impact investigations.
  • Strong analytical and technical skills.
  • Experience working with ticketing systems or high-volume case queues.
  • Experience meeting daily productivity or SLA targets.


Apply