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Supervisory Cbp Officer Jobs (NOW HIRING)

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Supervisory Cbp Officer information

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$38.5K

$56.7K

$79.5K

How much do supervisory cbp officer jobs pay per year?

As of Aug 21, 2026, the average yearly pay for supervisory cbp officer in the United States is $56,720.00, according to ZipRecruiter salary data. Most workers in this role earn between $47,500.00 and $62,500.00 per year, depending on experience, location, and employer.

What is a Supervisory CBP Officer?

Supervisory CBP Officers are law enforcement professionals who oversee teams of U.S. Customs and Border Protection (CBP) officers. They are responsible for managing daily operations at ports of entry, ensuring compliance with customs, immigration, and agriculture laws, and providing guidance and training to subordinate staff. Supervisory CBP Officers play a key role in preventing illegal activities such as smuggling and unauthorized entry, and they may also be involved in handling administrative duties and coordinating with other federal agencies. Their leadership ensures that CBP's mission to secure the nation's borders is carried out effectively.

What are the key skills and qualifications needed to thrive as a Supervisory CBP Officer?

To thrive as a Supervisory CBP Officer, you need a deep understanding of customs and immigration laws, law enforcement experience, and typically a bachelor’s degree or equivalent work experience. Familiarity with CBP-specific databases, enforcement technology, and completion of required federal law enforcement training are essential. Strong leadership, decision-making, and interpersonal communication skills help manage teams and interact effectively with the public. These skills and qualifications are vital for ensuring border security, effective team oversight, and the consistent application of federal regulations.

What are some common challenges faced by Supervisory CBP Officers, and how can they be effectively managed?

Supervisory CBP Officers often encounter challenges such as balancing administrative duties with field supervision, ensuring compliance with rapidly changing regulations, and effectively managing a diverse team under high-pressure situations. To manage these challenges, successful Supervisory CBP Officers focus on strong communication, ongoing training, and fostering a culture of teamwork and accountability. Leveraging technology and maintaining open lines of communication with both upper management and frontline officers also help streamline operations and address issues proactively.

What is the difference between Supervisory Cbp Officer vs Customs Inspector?

AspectSupervisory Cbp OfficerCustoms Inspector
CredentialsCBP Officer certification, sometimes supervisory or leadership trainingCBP Officer certification, basic customs training
Work EnvironmentOversees operations at ports of entry, manages teamsInspects cargo, passengers, and goods at ports of entry
Employer & IndustryU.S. Customs and Border Protection, government agencyU.S. Customs and Border Protection, government agency

Supervisory CBP Officers have leadership responsibilities, overseeing teams and operations, while Customs Inspectors focus on inspecting cargo and travelers. Both roles require CBP certification and work within the same agency, but Supervisory CBP Officers hold additional supervisory duties and responsibilities.

More about Supervisory Cbp Officer jobs

What states have the most Supervisory Cbp Officer jobs?

States with the most job openings for Supervisory Cbp Officer jobs include:

Infographic showing various Supervisory Cbp Officer job openings in the United States as of August 2026, with employment types broken down into 96% Full Time, and 4% Part Time. Highlights an 99% Physical, and 1% Remote job distribution, with an average salary of $56,720 per year, or $27.3 per hour.

Supervisory CBP Officer (Port Director)

US Department of Homeland Security

Saint Petersburg, FL

$109K/yr

Full-time

Retirement

Posted 3 days ago

New


U.S. Department Of Homeland Security rating

7.8

Company rating: 7.8 out of 10

Based on 86 frontline employees who took The Breakroom Quiz

99th of 295 rated public sector bodies


Job description

Organizational Location: This position is with the Department of Homeland Security, within U.S. Customs and Border Protection, Office of Field Operations, Tampa Field Office, Port of St. Petersburg, FL, located in St. Petersburg, Florida.Qualifications:Experience: You qualify for the GS-13 grade level if you possess 1 year of specialized experience equivalent to at least the next lower grade level, performing duties such as:
  • Conducting prearrival targeting and intelligence vetting and gathering and analyzing information from all available sources.
  • Performing primary inspections of cargo, conveyances, and travelers and secondary inspections of referrals from primary.
  • Developing, planning, and performing tactical operations in cargo and passenger environments.
  • Employing a variety of investigative techniques and preparing accurate reports regarding inspections, gathered intelligence, and incidents; interacting with internal and external contacts and mentoring lower level CBP officers and officers new to the port, environment, or work unit.
NOTE: Your resume must explicitly indicate how you meet this requirement, otherwise you will be found ineligible. Please see the "Required Documents" section below for additional resume requirements.
Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g., Peace Corps, AmeriCorps) and other organizations (e.g., professional; philanthropic; religious; spiritual; community, student, social). Volunteer work helps build critical competencies, knowledge, and skills and can provide valuable training and experience that translates directly to paid employment. You will receive credit for all qualifying experience, including volunteer experience.

You must:
  • Meet all qualification requirements, including education if applicable to this position, subject to verification at any stage of the application process; and
  • Meet all applicable Time in Grade requirements (current federal employees must have served 52 weeks at the next lower grade or equivalent grade band in the federal service) by 08/24/2026
The Office of Personnel Management (OPM) must authorize employment offers made to current or former political appointees. If you are currently, or have been within the last 5 years, a political Schedule A, Schedule C, Non-career SES or Presidential Appointee employee in the Executive Branch, you must disclose this information to the Human Resources Office.
Background Investigation: U.S. Customs and Border Protection (CBP) is a federal law enforcement agency that requires all applicants to undergo a thorough background investigation prior to employment in order to promote the agency's core values of vigilance, service to country, and integrity. During the screening and/or background investigation process, you will be asked questions regarding any felony criminal convictions or current felony charges, the use of illegal drugs (e.g., marijuana, cocaine, heroin, LSD, methamphetamines, ecstasy), and the use of non-prescribed controlled substances including any experimentation, possession, sale, receipt, manufacture, cultivation, production, transfer, shipping, trafficking, or distribution of controlled substances.
For additional information on the preemployment process, review the following link: Applicant Resources | CBP Careers
Polygraph Examination: The Supervisory CBP Officer (Port Director) position is a polygraph-required position. If you are not a current CBP employee in a law enforcement position, you may be required to take a polygraph exam and have favorable results in order to continue in the pre-employment process. Please see Polygraph Examination.
Polygraph Reciprocity: CBP may accept the results of a prior federal polygraph exam in lieu of a CBP polygraph exam. You will receive information to request reciprocity in your Background Investigation Package.
Polygraph Waiver: Certain veterans may be eligible to obtain a polygraph waiver. You will receive information to request a waiver in your Background Investigation Package.
Probationary Period: Current and former federal employees may be required to serve or complete a probationary period.
If you are not a current GS-1895, and you are selected, you will have to meet the following medical/physical standards:
Physical/Medical Requirements: Following a tentative job offer, candidates must undergo and successfully complete a medical screening process. Individuals must be medically and physically capable of performing the essential job functions and duties of the position safely and efficiently without endangering the health and safety of the individual, others, or national security. For more information regarding the medical screening process and requirements, check out our video and visit our website.
Physical Fitness Test: You will be required to successfully pass the Pre-employment Fitness Test. Please view both Hiring Process Deep Dive Video: The Fitness Test and Pre-Employment Fitness Test Physical Readiness Program, a 6-week program designed to assist you in achieving a level of physical fitness that will help you successfully pass the CBP fitness test.
Residency: There is a residency requirement for all applicants not currently employed by CBP. Individuals are required to have physically resided in the United States or its protectorates (as declared under international law) for at least three of the last five years. If you do not meet the residency requirement and you have been physically located in a foreign location for more than two of the last five years, you may request an exception to determine if you are eligible for a residency waiver by meeting one or more of the following conditions:
  • Working for the U.S. Government as a federal civilian or as a member of the military
  • A dependent who was authorized to accompany a federal civilian or member of the military who was working for the U.S. government
  • Participation in a study abroad program sponsored by a U.S. affiliated college or university
  • Working as a contractor, intern, consultant or volunteer supporting the U.S. government
Education:Please see the Qualifications and Required Documents sections for more information if education is applicable to this position.
Training: This position has a training requirement. Selectee(s) are required to attend and successfully complete 101-days of paid training at the CBP Field Operations Academy (FOA) in Glynco, GA. Prior to arriving at the FOA, selectee's must complete approximately 7-10 days of pre-academy training. Upon successful completion of FOA training, selectee's must complete an additional 14-17 weeks of post-academy training the selectee(s) assigned duty station. You may be required to successfully complete the training requirement as a condition of employment. Failure to successfully complete the required course(s) of training in accordance with CBP standards and policies will result in placement into either a former or different position, demotion, or separation as determined by management and appropriate procedures.
Secondary CBPO Special Retirement Coverage: This is a secondary position subject to mandatory retirement under the special retirement provisions for Customs and Border Protection Officers (5 CFR 842.1003; 5 USC 8425(b), 5 USC 8335(b); and 5 USC 8412(d). Employees in secondary positions must meet the following conditions in order to be eligible for special retirement provisions: moved directly from a primary position to a secondary position without a break in service; complete 3 years of service in a primary position; and, if applicable, have been continuously employed in a secondary position or positions since moving from a rigorous position without a break in service exceeding 3 days. For more information on required years of service and retirement age, click on this link If you have questions regarding your retirement coverage provisions, please contact the CBP Retirement Operations Center at (202) 863-6180.
The customs and border protection officer mandatory separation provisions of 5 USC 8425 do not apply to an individual first appointed as a customs and border protection officer before July 6, 2008.
Employment Type: OTHER

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About U.S. Department of Homeland Security

Sourced by ZipRecruiter

The US Department of Homeland Security (DHS) is a federal agency operating within the government services industry in Washington, DC, US. Established in 2003, the DHS is directly responsible for public security, roughly comparable to the interior or home ministries of other countries. Its main responsibilities include protecting the United States from and responding to terrorist attacks, man-made accidents, and natural disasters. Through its more than 20 component agencies including Coast Guard, Customs and Border Protection, Immigration and Customs Enforcement, it ensures the safety of the US through numerous programs and initiatives. The DHS upholds a core value system with the mission of safeguarding the American people, our homeland, and values. Notably, the DHS plays a critical role in the spectral range of activities to prepare, prevent, and respond to possible threats to the US.

Industry

Public administration

Company size

10,000+ Employees

Headquarters location

Washington, DC, US

Year founded

2003