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Supervisor Radiology Scheduling Jobs in Virginia

CivicMinds, Inc

Radiology Clinical Manager

Charlottesville, VA · On-site

$36.25 - $49.25/hr

... scheduling, financial, and customer service functions. Must be qualified to perform the job duties ... Must have 3-5 years relevant experience with at least two years of supervisory experience in ...

CivicMinds, Inc.

Radiology Clinical Manager

Charlottesville, VA · On-site

$36.25 - $49.25/hr

... scheduling, financial, and customer service functions. Must be qualified to perform the job duties ... Must have 3-5 years relevant experience with at least two years of supervisory experience in ...

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Supervisor Radiology Scheduling information

What does a supervisor radiology scheduling do?

A Supervisor of Radiology Scheduling is responsible for overseeing the scheduling of radiology procedures and managing the team that coordinates appointments for patients. They ensure efficient workflow, optimize the use of imaging equipment, and maintain clear communication between radiologists, technologists, and patients. Their role often includes staffing, training, and resolving any scheduling conflicts or issues that arise. By maintaining organized schedules and high-quality service, they help ensure that patients receive timely and accurate diagnostic care.

What are the key skills and qualifications needed to thrive as a supervisor radiology scheduling?

To thrive as a Supervisor Radiology Scheduling, you need a solid understanding of radiology procedures, scheduling protocols, and healthcare administration, often backed by experience in medical scheduling and an associate's or bachelor's degree in a related field. Familiarity with radiology information systems (RIS), electronic health records (EHR), and scheduling software is typically required. Strong leadership, organizational, and interpersonal communication skills set top performers apart by enabling them to manage staff and interact effectively with patients and clinicians. These skills ensure efficient workflow, high patient satisfaction, and smooth coordination within a busy radiology department.

How does a supervisor radiology scheduling collaborate with radiology technologists and clinical staff to ensure efficient patient flow?

A Supervisor of Radiology Scheduling plays a critical role in coordinating with radiology technologists and clinical staff to optimize patient scheduling and minimize delays. They regularly communicate with these teams to understand equipment availability, manage emergency cases, and adjust schedules for urgent imaging needs. By facilitating clear communication and using scheduling software, supervisors help ensure that patients are seen promptly and resources are used efficiently, contributing to a smooth workflow within the radiology department.

What is the difference between Supervisor Radiology Scheduling vs Radiology Scheduler?

AspectSupervisor Radiology SchedulingRadiology Scheduler
CredentialsTypically requires experience in radiology or healthcare administrationHigh school diploma or equivalent; certification preferred
Work EnvironmentHealthcare facilities, radiology departmentsMedical offices, hospitals, outpatient clinics
ResponsibilitiesOversees scheduling staff, manages workflow, ensures accuracySchedules patient appointments, updates records, communicates with patients

The Supervisor Radiology Scheduling role involves overseeing the scheduling team and managing workflow, while the Radiology Scheduler focuses on booking appointments and maintaining schedules. The supervisor has more leadership responsibilities and typically requires more experience in healthcare settings.

What cities in Virginia are hiring for Supervisor Radiology Scheduling jobs?

Cities in Virginia with the most Supervisor Radiology Scheduling job openings:

Infographic showing various Supervisor Radiology Scheduling job openings in Virginia as of June 2026, with employment types broken down into 2% As Needed, 41% Full Time, 37% Part Time, 2% Temporary, and 18% Contract. Highlights an 82% Physical, 1% Hybrid, and 17% Remote job distribution.

Lead Scheduling Specialist

Woodbridge, VA • On-site

RAYUS Radiology
Health Care and Social Assistance • 1 - 5K employees
Learn more about RAYUS Radiologyexternal

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Re-posted 24 days ago

Key responsibilities

  • Provide leadership to a team of Scheduling Specialists, including training, performance management, and conducting team meetings.

  • Oversee scheduling activities by ensuring accurate patient data entry, appointment scheduling, and communication of scheduling changes.

  • Support team culture and market alignment through leadership presence, participation in initiatives, and maintaining visibility with team members.

RAYUS Radiology rating

7.7

Company rating: 7.7 out of 10

Based on 53 frontline employees who took The Breakroom Quiz

Job description

RAYUS now offers DailyPay! Work today, get paid today!
RAYUS Radiology is looking for a Lead Scheduling Specialist to join our team. We are challenging the status quo by shining light on radiology and making it a critical first step in diagnosis and proper treatment. Come join us and shine brighter together! As a Lead Scheduling Specialist, you will be responsible for providing leadership to a team of Scheduling Specialists, ensuring effective training, process improvement, quality assurance, culture stewardship, and alignment with Market initiatives. This role ensures the Scheduling Team consistently delivers the highest level of customer service and supports broader departmental goals through cross-functional collaboration and a strong and engaging leadership presence.
This is a full-time position working 40 hours per week. Shifts are from 11:00am-8:00pm EST.
ESSENTIAL DUTIES AND RESPONSIBILITIES:
(50%) Team Leadership, Performance Management, and Communication
  1. Maintain visibility with direct reports, ensuring queue management, supporting training efforts, identifying performance trends, and embodying company values through leadership communication and presence.
  2. Assists in the recruiting, interviewing and hiring process for new Scheduling Specialists
  3. Assists with the training and onboarding of new team members
  4. Leads regular team meetings and conducts monthly one-on-ones with all direct reports
  5. Conducts daily team touchpoints and sets daily focus
  6. Monitor and approve team member timecards
  7. Monitor team member performance patterns including tardiness, callouts, early leaves, unapproved OT, IT disruptions, and excessive absences
  8. Proactively conducts live call monitoring and random call audits
  9. Initiate and participate in team member performance evaluations, development of team members, including performance improvement plans and disciplinary actions
  10. Assists with, or establishes, team member schedules to accommodate planned time off, ensuring appropriate staff levels and adequate Center coverage
  11. Ensures comprehensive knowledge of company policies and procedures when scheduling team members

(20%) Culture Champion & Market Alignment
  1. Sets the tone for the team by leading with positivity and professionalism
  2. Acts as a culture champion by reinforcing the department and market vision through daily leadership presence
  3. Supports and executes initiatives with encouragement and a solution-focused mindset
  4. Approaches feedback constructively and uses appropriate leadership channels for concerns or escalations
  5. Participates in leadership collaboration within the scheduling department and across market(s)
  6. Attends and contributes to relevant Market touchpoints
  7. Maintains visibility with team and a presence during onboarding, training, 1:1s, and other key engagement activities

(20%) Scheduling and Queue Oversight
  1. Answers phones and handles calls in a professional and timely manner
  2. Maintains positive interactions at all times with patients, referring offices and team
  3. Schedules patient examinations according to existing company policy
  4. Ensures all appropriate personal, financial, and insurance information is obtained and recorded accurately
  5. Ensures all patient data is entered into information systems completely and accurately
  6. Ensures patients are advised of financial responsibilities when applicable, appropriate clothing, preparation kits, transportation, and/or eating prior to appointment
  7. Communicates to technologists any scheduling changes in order to ensure the highest patient satisfaction
  8. Maintains an up-to-date and accurate database on all current and potential referring physicians
  9. Monitors agents/scheduling specialists in the phone queue to ensure appropriate use of statuses, such as make busy, breaks, and project codes
  10. Assigns and updates new hire work timers and ensures agents/scheduling specialists are in the correct phone queues
  11. Jumps into the phone queue when appropriate
  12. Encourages and models a "see it, fix it" approach to scheduling and phone queue operations

(5%) Other Duties as Assigned
Required:
  1. High school diploma, or equivalent
  2. 3 years' combined medical scheduling and customer service experience
  3. 1 year experience in a lead or supervisory role
  4. Ability to manage a multi-line phone system with high call volume
  5. Experience in identifying and implementing process improvements
  6. Experience managing direct reports, including conducting performance evaluations, coaching for improvement, and holding team members accountable to expectations
  7. Working knowledge of Microsoft Office
  8. Proficient with computer systems and typing

Preferred:
  1. Bilingual

RAYUS is committed to delivering clinical excellence in communities across the U.S., driven by our passion for and superior service to referring providers and patients. RAYUS Radiology is built on our brilliant medicine, brilliant team, brilliant technology and services - all to provide the highest level of patient care possible.
We bring brilliance to health and wellness. Join our team and shine the light on Radiology Services! RAYUS Radiology is an EO Employer/Vets/Disabled.
We offer benefits (based on eligibility) including medical, dental and vision insurance, 401k with company match, life and disability insurance, tuition reimbursement, adoption assistance, pet insurance, PTO and holiday pay and many more! Visit our career page to see them all www.rayusradiology.com/careers.
DailyPay implementation is contingent upon initial set-up period.

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