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Supervisor Computer Technician Jobs in Washington

LapFix

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Computer Technician (Hardware Repair & Data Recovery)

Alexandria, VA · On-site

$20 - $25/hr

Proven experience as a computer technician, with a strong focus on laptop and MacBook repairs ... Prior experience in a lead technician or supervisory role. * Industry certifications (CompTIA A ...

GDIT

Cable Technician - Secret

Arlington, VA

$34.74 - $47/hr

Our work depends on Cable Technician joining our Joint Service Provider Enterprise Transport ... Ability to work well with others and communicate with supervisors. * Computer literate with basic ...

GDIT

Cable Technician - Top Secret

Arlington, VA

$34.74 - $47/hr

Our work depends on Cable Technician joining our Joint Service Provider Enterprise Transport ... Ability to work well with others and communicate with supervisors. * Computer literate with basic ...

GDIT

Cable Technician - Top Secret

Arlington, VA · On-site

$34.74 - $47/hr

Our work depends on Cable Technician joining our Joint Service Provider Enterprise Transport ... Ability to work well with others and communicate with supervisors. * Computer literate with basic ...

EMR Co.

Field Service Supervisor

Beltsville, MD · On-site

$250/hr

Field Service Supervisor Full Time Service Technician 2500, Beltsville, MD, US 5 days ago ... Excellent communication, organizational, administrative, and computer skills, with the ability to ...

CACI

Cable Technician

Washington, DC · On-site

$22.75 - $29/hr

Job Title: Cable Technician Job Category: Service Contract Act Time Type: Full time Minimum ... Ability to work well with others and communicate with supervisors, computer literate. Basic ...

Computer World Services

AV Technician (CRS)

Washington, DC · On-site

$59K - $70K/yr

Operational & Team Support * Assist Help Desk supervisors by contributing to process documentation ... Computer World Services is an affirmative action and equal employment opportunity employer. Current ...

Computer World Services

AV Technician (CRS)

Washington, DC · On-site

$59K - $70K/yr

Operational & Team Support * Assist Help Desk supervisors by contributing to process documentation ... Computer World Services is an affirmative action and equal employment opportunity employer. Current ...

Computer World Services

AV Technician (CRS)

Washington, DC · On-site

$59K - $70K/yr

Operational & Team Support * Assist Help Desk supervisors by contributing to process documentation ... Computer World Services is an affirmative action and equal employment opportunity employer. Current ...

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Supervisor Computer Technician information

What is a supervisor computer technician?

Supervisor Computer Technicians are professionals responsible for overseeing a team of computer technicians. They manage day-to-day technical support operations, ensure timely maintenance and repair of computer systems, and coordinate troubleshooting efforts. In addition to providing technical guidance, they may also handle scheduling, training, and performance reviews for their team. Their role is crucial in ensuring that IT systems run smoothly and efficiently within an organization.

What are the key skills and qualifications needed to thrive as a supervisor computer technician?

To thrive as a Supervisor Computer Technician, you need in-depth knowledge of computer hardware, troubleshooting, and network systems, often supported by an associate's or bachelor's degree in IT or a related field. Familiarity with diagnostic tools, IT management software, and certifications like CompTIA A+ or Microsoft Certified IT Professional is typically required. Strong leadership, communication, and organizational skills help you effectively lead teams and manage multiple technical projects. These combined skills ensure efficient IT operations, high team performance, and reliable technical support across the organization.

What are some common challenges faced by a supervisor computer technician when managing a technical support team?

Supervisor Computer Technicians often face challenges such as balancing hands-on technical work with team leadership responsibilities, ensuring timely resolution of complex technical issues, and providing ongoing training to keep the team updated on new technologies. Additionally, managing diverse skill levels within the team and coordinating effectively with other departments like IT management or network administration can require strong communication and organizational skills. Successfully navigating these challenges is key to maintaining high service quality and fostering a collaborative work environment.

What is the difference between Supervisor Computer Technician vs Computer Support Specialist?

AspectSupervisor Computer TechnicianComputer Support Specialist
CertificationsCompTIA A+, Network+, possibly Cisco certificationsCompTIA A+, Microsoft Certified, Cisco certifications
Work EnvironmentOversees technical teams, manages hardware/software issues, on-site and support rolesProvides technical support, troubleshooting, and customer assistance, often remotely or on-site
Employer & Industry UsageIT departments, tech companies, large organizationsIT support firms, corporate IT departments, help desks

The Supervisor Computer Technician typically manages technical teams and handles complex hardware and network issues, while the Computer Support Specialist focuses on providing direct technical support and troubleshooting to end-users. Both roles require similar certifications and work in related environments, but their responsibilities differ in scope and leadership level.

What cities in Washington are hiring for Supervisor Computer Technician jobs?

Cities in Washington with the most Supervisor Computer Technician job openings:

Supervisor Computer Technician jobs near you

Computer Technician (Hardware Repair & Data Recovery)

Alexandria, VA • On-site

LapFix
1 - 10 employees
Learn more about LapFixexternal

$20 - $25/hr

Full-time

PTO

Posted 21 days ago

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Job description

Job Responsibilities:

  • Technical Repairs & Data Recovery
  • Diagnose and repair laptops, desktops, and MacBooks, including hardware and software issues.
  • Perform advanced data recovery procedures on hard drives, SSDs, and flash storage devices.
  • Soldering experience is a plus for motherboard repairs and component-level fixes.
    Customer Interaction & Communication
  • Answer phone calls and provide professional customer service, explaining repair options and processes.
  • Assist walk-in customers, accurately diagnosing issues and providing clear repair timelines.
  • Maintain excellent written communication skills for documenting repair details and customer interactions.
    Social Media & Content Participation
  • Engage in company social media activities, contributing technical insights and repair-related content.
  • Help create educational or promotional content regarding repairs and data recovery processes.
    Leadership & Teamwork
  • Serve as the primary point of contact for technical escalations within the team.
  • Assist in training junior technicians and maintaining quality control standards.


Qualifications & Requirements:

  • Proven experience as a computer technician, with a strong focus on laptop and MacBook repairs.
  • Expertise in data recovery from failed hard drives, SSDs, and other storage media.
  • Ability to solder and perform board-level repairs is a strong advantage.
  • Excellent written and verbal communication skills – clear documentation and professional customer interaction are required.
  • Familiarity with social media and willingness to participate in online content creation.
  • Strong troubleshooting skills and ability to work independently.
  • Must be reliable, detail-oriented, and capable of handling multiple tasks efficiently.

Preferred Qualifications:

  • Prior experience in a lead technician or supervisory role.
  • Industry certifications (CompTIA A+, Apple Certified Mac Technician, etc.) are a plus.
  • Experience using advanced diagnostic and repair tools.


Job Type: Full-time