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Supervisor Computer Technician Jobs in Florida (NOW HIRING)

NEOGOV

Computer Tech

Leesburg, FL · On-site

$16.25 - $21.50/hr

NEOGOV is seeking a Computer Tech to support the City of Leesburg Departments. The role involves ... and supervisors. • Assist in evaluating existing City software and hardware to make ...

CES Consultants, Inc.

CAD Technician

Miami, FL

$55K - $75K/yr

The AutoCAD technician needs to follow the company AutoCAD standards and will take directions from the direct supervisor, the project lead, the engineer of record, and the CAD Manager.

Big Top Manufacturing

CAD Technician

Perry, FL · On-site

A computer-aided design (CAD) technician uses CAD software to create detailed 2D and 3D technical ... Supervisory Responsibilities: None FLSA Classification: Non-Exempt Requirements Essential Duties ...

Big Top Manufacturing, LLC

CAD Technician

Perry, FL

A computer-aided design (CAD) technician uses CAD software to create detailed 2D and 3D technical ... Supervisory Responsibilities: None FLSA Classification: Non-Exempt Requirements Essential Duties ...

Allen & Company LLC

Be Seen First

Senior CAD Technician - Surveyor

Winter Garden, FL · On-site

$30 - $48/hr

We are seeking an experienced and detail-oriented Senior CAD Technician to join our Land and ... Communicate with the supervisor of the property when needed. * Performs designs of portions on non ...

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Supervisor Computer Technician information

What is a supervisor computer technician?

Supervisor Computer Technicians are professionals responsible for overseeing a team of computer technicians. They manage day-to-day technical support operations, ensure timely maintenance and repair of computer systems, and coordinate troubleshooting efforts. In addition to providing technical guidance, they may also handle scheduling, training, and performance reviews for their team. Their role is crucial in ensuring that IT systems run smoothly and efficiently within an organization.

What are the key skills and qualifications needed to thrive as a supervisor computer technician?

To thrive as a Supervisor Computer Technician, you need in-depth knowledge of computer hardware, troubleshooting, and network systems, often supported by an associate's or bachelor's degree in IT or a related field. Familiarity with diagnostic tools, IT management software, and certifications like CompTIA A+ or Microsoft Certified IT Professional is typically required. Strong leadership, communication, and organizational skills help you effectively lead teams and manage multiple technical projects. These combined skills ensure efficient IT operations, high team performance, and reliable technical support across the organization.

What are some common challenges faced by a supervisor computer technician when managing a technical support team?

Supervisor Computer Technicians often face challenges such as balancing hands-on technical work with team leadership responsibilities, ensuring timely resolution of complex technical issues, and providing ongoing training to keep the team updated on new technologies. Additionally, managing diverse skill levels within the team and coordinating effectively with other departments like IT management or network administration can require strong communication and organizational skills. Successfully navigating these challenges is key to maintaining high service quality and fostering a collaborative work environment.

What is the difference between Supervisor Computer Technician vs Computer Support Specialist?

AspectSupervisor Computer TechnicianComputer Support Specialist
CertificationsCompTIA A+, Network+, possibly Cisco certificationsCompTIA A+, Microsoft Certified, Cisco certifications
Work EnvironmentOversees technical teams, manages hardware/software issues, on-site and support rolesProvides technical support, troubleshooting, and customer assistance, often remotely or on-site
Employer & Industry UsageIT departments, tech companies, large organizationsIT support firms, corporate IT departments, help desks

The Supervisor Computer Technician typically manages technical teams and handles complex hardware and network issues, while the Computer Support Specialist focuses on providing direct technical support and troubleshooting to end-users. Both roles require similar certifications and work in related environments, but their responsibilities differ in scope and leadership level.

What cities in Florida are hiring for Supervisor Computer Technician jobs?

Cities in Florida with the most Supervisor Computer Technician job openings:

Supervisor Computer Technician jobs near you

Computer Tech

Leesburg, FL • On-site

NEOGOV
Software Development • 501 - 1,000 employees
Learn more about NEOGOVexternal

$16.25 - $21.50/hr

Full-time

Re-posted 14 days ago

Job description

Job Summary:
NEOGOV is seeking a Computer Tech to support the City of Leesburg Departments. The role involves providing technical support, troubleshooting hardware and software issues, and managing website content for the city.
Responsibilities:
• Responds and documents all telephone calls, walk-ins and e-mail messages to Help Desk.
• Provide primary support via manning the City’s Help Desk operations.
• Responds and documents all telephone calls, walk-ins and e-mail messages to Help Desk.
• Documents all incoming trouble tickets and route to appropriate staff for resolution
• Provide routine support for computer-related issues of City and Public Safety staff.
• Operates Service Desk software and performs follow-up of outstanding issues as needed.
• Active Directory user basic management/ Familiar with Exchange for users (Outlook)
• Escalates more complex situations to second-tier problem resolution staff when necessary
• Troubleshoots computer programs to improve operations management or provide information.
• Install new PCs, associated software, and/or peripherals.
• Diagnose equipment, software, operating systems, cabling issues, and network installs as required.
• Utilize software-reporting tools to create and distribute pertinent statistical reports to departmental administrators and supervisors.
• Assist in evaluating existing City software and hardware to make recommendations toward improvements and coordination between City departments.
• Follow IT procedures for personnel to ensure a professional and timely response to software and hardware support requests.
• Maintain and coordinate computer software and hardware update requests ensuring the proper guidelines for update are followed and documented for warranty and billing requirements.
• Support and maintain user account information including rights, security and system groups.
• Considerable knowledge of principles, practices, and methodologies of operating a computing system.
• Ability to communicate effectively, both orally and in writing.
• Maintain Content Management System of all image updates.
• Maintain existing website in conjunction with staff editors to ensure policy conformity and ADA compliance.
• Organizes, analyzes, examines or evaluates content or information for publishing and may remediate or prescribe action based on such data or information.
• Performs related work as required.
Qualifications:
Required:
• Requires Associate Degree in Business/Computer Technology or similar field; or an equivalent combination of education and experience that provides the required knowledge skills, and abilities.
• Requires experience in website content and social media management, Helpdesk tasks to include but not limited to answering phones, documenting trouble calls and the ability to solve low level technical and functional issues related to City systems.
• Required Skills include above average Microsoft Office Suite knowledge, above average Adobe Acrobat Skills and knowledge of ADA website compliance laws.
• Ability to follow detailed instructions and multi task.
• Must be a self-starter with the ability to work independently and make logical decisions.
• Requires a valid State of Florida driver license and a satisfactory driving record as a condition of initial and continued employment.
• Requires passing a Level 2 Background screening.
• Must obtain a Criminal Justice Information Services (CJIS) certification within six months of employment.
• Must Obtain CompTia A+ post 2019 within 1 year of hire date.
Company:
NEOGOV is the leading provider of workforce management software uniquely designed for the public sector, education, and public safety. Founded in 1999, the company is headquartered in El Segundo, USA, with a team of 501-1000 employees. The company is currently Late Stage.

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