Service Engineer
Reno, NV · On-site
Super Micro Computer Inc., fundada en 1993 en California, USA, fabricante líder en placas base, chasis y servidores de altas prestaciones. Founded in 2000, the company is headquartered in 's ...
Service Engineer
Reno, NV · On-site
Super Micro Computer Inc., fundada en 1993 en California, USA, fabricante líder en placas base, chasis y servidores de altas prestaciones. Founded in 2000, the company is headquartered in 's ...
Service Engineer
Reno, NV · On-site
Job Req ID: 28525 About Supermicro: Supermicro ® is a Top Tier provider of advanced server, storage, and networking solutions for Data Center, Cloud Computing, Enterprise IT, Hadoop/ Big Data ...
Service Engineer
Reno, NV · On-site
Job Req ID: 28525 About Supermicro: Supermicro ® is a Top Tier provider of advanced server, storage, and networking solutions for Data Center, Cloud Computing, Enterprise IT, Hadoop/ Big Data ...
Super Micro information
See Nevada salary details
$17.38 - $26.90
22% of jobs
$27.50 is the 25th percentile. Wages below this are outliers.
$26.90 - $36.43
54% of jobs
$36.43 - $45.95
23% of jobs
$45.95 - $55.48
1% of jobs
$55.48 - $65
0% of jobs
$65 - $74.53
0% of jobs
$74.53 - $84.05
0% of jobs
$84.05 - $93.57
0% of jobs
$93.57 - $103.10
0% of jobs
$103.10 - $112.62
0% of jobs
$112.62 - $122.15
1% of jobs
$17
$39
$122
How much do super micro jobs pay per hour?
As of Aug 5, 2026, the average hourly pay for super micro in Nevada is $39.92, according to ZipRecruiter salary data. Most workers in this role earn between $29.86 and $37.45 per hour, depending on experience, location, and employer.
What are the key skills and qualifications needed to thrive in a Super Micro position?
To thrive as a Super Micro (likely referring to a professional role at Super Micro Computer, Inc., such as an engineer or technician), you typically need a strong background in computer hardware, electronics, or information technology, often supported by a relevant degree or technical certifications. Familiarity with diagnostic tools, server systems, and industry-standard protocols such as TCP/IP or RAID configurations is essential. Strong problem-solving abilities, attention to detail, and effective team communication distinguish top performers in this role. These skills ensure efficient troubleshooting, high-quality product support, and seamless collaboration within fast-paced technology environments.
What is a Super Micro?
A Super Micro job typically refers to a position at Supermicro, a company specializing in high-performance and energy-efficient server technology, storage, and networking solutions. Roles at Supermicro vary across engineering, manufacturing, sales, and IT, focusing on developing cutting-edge hardware and software products. Employees often work in fast-paced environments that emphasize innovation, quality, and scalability in enterprise computing.
What are the typical career advancement opportunities for someone working at Super Micro?
At Super Micro, employees often start in technical support, engineering, or assembly roles, with clear opportunities for advancement into supervisory, managerial, or specialized engineering positions as they gain experience and expertise. Career growth is supported by ongoing training, mentorship, and exposure to cutting-edge technologies in server and storage solutions. Many employees progress by taking on project management responsibilities or moving into roles focused on quality assurance, product development, or technical sales. Working collaboratively with experienced professionals, you’ll have the chance to expand your skills and pursue leadership opportunities within the company’s global operations.
What job categories do people searching Super Micro jobs in Nevada look for? The top searched job categories for Super Micro jobs in Nevada are:
Full-time
Re-posted 21 days ago
Job description
Job Summary:
Supermicro is a leading provider of advanced server, storage, and networking solutions. They are seeking a Service Engineer responsible for fieldwork at customer sites to resolve and repair server systems, ensuring exceptional technical support and customer satisfaction.
Responsibilities:
• On-site and remote troubleshooting and resolving complex technical problems on Supermicro equipment in an enterprise environment
• Drive customer satisfaction through service excellence by leading preventive maintenance actions, managing repair/parts cycle times
• Ensure escalation situations are managed and corrected quickly and professionally
• Provide 2nd line support to the reseller/distributors in all aspects of customer support
• Have a very high level of enterprise solution product knowledge
• Work with Technical Account Manager, Service Manager, and Product Manager to define service programs
• Provide and contribute information such as fault triage and training materials
• Run tests and simulations at our facility to assist with problem-solving
• Travel to the field to train and or resolve customer issues
• Train new service engineers
• Able to work under the Technical Account Manager's direction and take ownership of customer base
• Demonstrate the ability to be self-sufficient in the field
• Able to defuse challenging situations
• Manage time effectively; prioritize and make good business judgments and decisions in relationship to efficiency, and effectiveness while meeting daily service expectations
• Determines requirements and/or root cause of technical issues by working with customers
• Resolves problems by clarifying issues; researching and exploring answers and alternative solutions; implementing solutions; escalating unresolved problems
• Ability to produce meaningful reports and metrics is a plus
• Ability to work flexible hours and/or flexible shifts including weekends and holidays if needed
• Travel is required (up to 25%)
Qualifications:
Required:
• Bachelor’s degree in Computer Science, Computer Engineering, Electrical Engineering, or equivalent work experience
• Minimum of 5 years experience in field support servicing complex X86 systems and parts
• Work experience in large enterprises or certification in Windows and Linux environments
• Emphasize break/fix experience and on-site customer service experience
• Hands-on experience with servers (Supermicro, EMC, DELL, HP)
• Solid hardware system diagnostics skills, as well as a good understanding of how BIOS, drivers, and application loads can cause system issues
• Strong technical communication skills to lead investigations with engineers of multiple disciplines
• Strong written and verbal communication skills, project management skills, and solid time management skills
• Be able to participate in multiple cross-functional projects concurrently in a rapidly changing environment, within established timelines and have a demonstrated ability to learn and embrace new and changing technologies
• Ability to work in a challenging, dynamic, and fast-paced environment with the ability to identify and escalate issues promptly, and be proactive in driving solutions
• Full professional proficiency in English (read/write/speak)
Preferred:
• Will consider an associate degree in electrical technology, electronics, or equivalent military experience
• Ability to produce meaningful reports and metrics
• Familiarity with Linux
Company:
Super Micro Computer Inc., fundada en 1993 en California, USA, fabricante líder en placas base, chasis y servidores de altas prestaciones. Founded in 2000, the company is headquartered in 's-hertogenbosch, NLD, with a team of 11-50 employees. The company is currently Early Stage.
Supermicro is a leading provider of advanced server, storage, and networking solutions. They are seeking a Service Engineer responsible for fieldwork at customer sites to resolve and repair server systems, ensuring exceptional technical support and customer satisfaction.
Responsibilities:
• On-site and remote troubleshooting and resolving complex technical problems on Supermicro equipment in an enterprise environment
• Drive customer satisfaction through service excellence by leading preventive maintenance actions, managing repair/parts cycle times
• Ensure escalation situations are managed and corrected quickly and professionally
• Provide 2nd line support to the reseller/distributors in all aspects of customer support
• Have a very high level of enterprise solution product knowledge
• Work with Technical Account Manager, Service Manager, and Product Manager to define service programs
• Provide and contribute information such as fault triage and training materials
• Run tests and simulations at our facility to assist with problem-solving
• Travel to the field to train and or resolve customer issues
• Train new service engineers
• Able to work under the Technical Account Manager's direction and take ownership of customer base
• Demonstrate the ability to be self-sufficient in the field
• Able to defuse challenging situations
• Manage time effectively; prioritize and make good business judgments and decisions in relationship to efficiency, and effectiveness while meeting daily service expectations
• Determines requirements and/or root cause of technical issues by working with customers
• Resolves problems by clarifying issues; researching and exploring answers and alternative solutions; implementing solutions; escalating unresolved problems
• Ability to produce meaningful reports and metrics is a plus
• Ability to work flexible hours and/or flexible shifts including weekends and holidays if needed
• Travel is required (up to 25%)
Qualifications:
Required:
• Bachelor’s degree in Computer Science, Computer Engineering, Electrical Engineering, or equivalent work experience
• Minimum of 5 years experience in field support servicing complex X86 systems and parts
• Work experience in large enterprises or certification in Windows and Linux environments
• Emphasize break/fix experience and on-site customer service experience
• Hands-on experience with servers (Supermicro, EMC, DELL, HP)
• Solid hardware system diagnostics skills, as well as a good understanding of how BIOS, drivers, and application loads can cause system issues
• Strong technical communication skills to lead investigations with engineers of multiple disciplines
• Strong written and verbal communication skills, project management skills, and solid time management skills
• Be able to participate in multiple cross-functional projects concurrently in a rapidly changing environment, within established timelines and have a demonstrated ability to learn and embrace new and changing technologies
• Ability to work in a challenging, dynamic, and fast-paced environment with the ability to identify and escalate issues promptly, and be proactive in driving solutions
• Full professional proficiency in English (read/write/speak)
Preferred:
• Will consider an associate degree in electrical technology, electronics, or equivalent military experience
• Ability to produce meaningful reports and metrics
• Familiarity with Linux
Company:
Super Micro Computer Inc., fundada en 1993 en California, USA, fabricante líder en placas base, chasis y servidores de altas prestaciones. Founded in 2000, the company is headquartered in 's-hertogenbosch, NLD, with a team of 11-50 employees. The company is currently Early Stage.