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Sun Life Customer Service Jobs in Alabama (NOW HIRING)

StaffMyAgency LLC

Customer Service

Bay Minette, AL · On-site

$33K - $65K/yr

As our Customer Service Representative, you'll work to inspire customer loyalty and significantly ... Life insurance * Health insurance * Valuable experience * Growth potential/Opportunity for ...

KFC

Customer Service

Muscle Shoals, AL

$14 - $19.25/hr

Team members make the biggest impact on our guest experience and bring our restaurants to life! As ... Team Member (Customer Service) Responsibilities: * Make and prepare guest orders with accuracy and ...

Chick-fil-A

Customer Service

Montgomery, AL · On-site

$10 - $11/hr

Part-time customer service Breakfast/Lunch Part-time customer service Nights/Closing At Chick-fil-A ... Team members who work at Chick-fil-A are given skills and life experiences that go beyond serving a ...

Chick-fil-A

Customer Service

Montgomery, AL · On-site

$10 - $11/hr

Part-time customer service Breakfast/Lunch Part-time customer service Nights/Closing At Chick-fil-A ... Team members who work at Chick-fil-A are given skills and life experiences that go beyond serving a ...

Chick-fil-A

Customer Service

Montgomery, AL · On-site

$12 - $13/hr

Team members who work at Chick-fil-A are given skills and life experiences that go beyond serving a great product in a friendly environment. The experiences we can provide you are an excellent ...

Chick-fil-A

Customer Service

Montgomery, AL · On-site

$12 - $13/hr

Team members who work at Chick-fil-A are given skills and life experiences that go beyond serving a great product in a friendly environment. The experiences we can provide you are an excellent ...

Arrow Exterminators

Customer Service Representative

Mobile, AL · On-site

$16 - $21.50/hr

A DAY IN THE LIFE AS A Customer Service Representative As a customer service representative, you will serve as the first point of contact for any of our internal or external customers. With incoming ...

AVI Foodsystems, Inc

Customer Service Attendant

Hueytown, AL · On-site

$11.25 - $13.25/hr

Provide friendly, professional customer service and maintain positive client relationships. Follow ... Flexible schedule with a work/life balance A family culture and atmosphere Competitive compensation ...

AVI Foodsystems, Inc.

Customer Service Attendant

Birmingham, AL · On-site

$11.75 - $14/hr

Provide friendly, professional customer service and maintain positive client relationships. Follow ... Flexible schedule with a work/life balance A family culture and atmosphere Competitive compensation ...

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Sun Life Customer Service information

See Alabama salary details

$8

$17

$24

How much do sun life customer service jobs pay per hour?

As of Sep 8, 2026, the average hourly pay for sun life customer service in Alabama is $17.04, according to ZipRecruiter salary data. Most workers in this role earn between $13.94 and $18.94 per hour, depending on experience, location, and employer.

What is a Sun Life Customer Service?

A Sun Life Customer Service job involves assisting clients with inquiries about their insurance policies, benefits, claims, and account details. Representatives provide support via phone, email, or chat, ensuring a positive customer experience. This role requires excellent communication skills, problem-solving abilities, and knowledge of Sun Life's products and services. Employees may also guide customers through online tools and troubleshoot issues related to their accounts.

What do Sun Life Customer Service representatives do?

Sun Life Customer Service representatives commonly assist clients with inquiries about their insurance policies, benefits coverage, billing questions, and claims status. They may resolve account-related issues, provide guidance on policy options, and escalate complex matters to specialized teams when necessary. The role involves frequent communication through phone, email, or online chat, requiring clear explanations and a strong customer-oriented approach. This variety ensures representatives gain deep knowledge of Sun Life's products and processes, making it a dynamic and rewarding position for those who enjoy problem-solving and helping others.

What are the key skills and qualifications needed to thrive in Sun Life Customer Service?

To thrive as a Sun Life Customer Service representative, you need strong communication skills, attention to detail, and proficiency in problem-solving, often supported by a high school diploma or equivalent experience. Familiarity with customer relationship management (CRM) software, call center systems, and basic insurance-related platforms is typically required. Outstanding interpersonal skills, patience, and the ability to remain calm under pressure help you stand out in this role. These competencies are crucial for handling customer inquiries effectively, ensuring high client satisfaction, and maintaining Sun Life's reputation for excellent service.

What are the most commonly searched types of Sun Life Customer Service jobs in Alabama?

The most popular types of Sun Life Customer Service jobs in Alabama are:

What are popular job titles related to Sun Life Customer Service jobs in Alabama?

For Sun Life Customer Service jobs in Alabama, the most frequently searched job titles are:

What job categories do people searching Sun Life Customer Service jobs in Alabama look for?

The top searched job categories for Sun Life Customer Service jobs in Alabama are:

Sun Life Customer Service jobs near you
Infographic showing various Sun Life Customer Service job openings in Alabama as of August 2026, with employment types broken down into 1% As Needed, 77% Full Time, 17% Part Time, and 5% Contract. Highlights an 90% Physical, 1% Hybrid, and 9% Remote job distribution, with an average salary of $35,438 per year, or $17 per hour.

Customer Service

Jason Young - State Farm Agency

Bay Minette, AL • On-site

$16 - $21.75/hr

Full-time

Medical, Life

Re-posted 28 days ago

Job description

Jason Young - State Farm Agency, located in Bay Minette, AL is currently looking for a talented, caring, professional to join our team as a Customer Service Representative. This is a position focused on Customer Service for a well-established State Farm Agent.

If you have a talent for customer care and understand the needs and motivations of people, we want you on our team! As our Customer Service Representative, youll work to inspire customer loyalty and significantly enhance the overall State Farm Insurance customer experience.

Responsibilities include but not limited to:
  • Answer phones and greet clients
  • Establish customer relationships and follow up with customers, as needed
  • Provide prompt, accurate, and friendly customer service. Service can include responding to inquiries regarding insurance availability, eligibility, coverages, policy changes, transfers, claim submissions, and billing clarification
  • Use a customer-focused, needs-based review process to educate customers about insurance options

You will receive:
  • Salary plus Commission/Bonus
  • Life insurance
  • Health insurance
  • Valuable experience
  • Growth potential/Opportunity for advancement within my office

Requirements:
  • Sales experience (outside sales or inside sales representative, retail sales associate, or telemarketing) preferred
  • Excellent communication skills - written, verbal and listening
  • Self-motivated
  • Detail oriented
  • Proactive in problem solving
  • Ability to work in a team environment
  • Ability to assess customer needs and conduct effective interviews
  • Ability to effectively relate to a customer
  • Property Casualty license (must be able to obtain)
  • Life and Health license (must be able to obtain)

If you are motivated to succeed and can see yourself in this role, please submit your resume. We will follow up with you on the next steps in the interview process.

This position is with a State Farm independent contractor agent, not with State Farm Insurance Companies. Employees of State Farm agents must be able to successfully complete any applicable licensing requirements and training programs. State Farm agents are independent contractors who hire their own employees. State Farm agents employees are not employees of State Farm.