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Success Story Jobs (NOW HIRING)

Acme

Customer Success Manager Level 2

Denver, CO · On-site

Drives customer references; pushes for reference stories across accounts. * Establishes success metrics via customer collaboration and buy-in and documents in Executive Summary reports, leveraging ...

Motorola Solutions

Customer Success Advocate

Document and communicate customer success stories, including measurable impacts and operational improvements. 3. Health Monitoring & Risk Management * Monitor account health via adoption, license ...

Tilla

Customer Success Manager - EMEA

You'll lead new pilot onboardings, drive lasting adoption, and turn each account into a measurable success story. This is a role designed to grow with you, increasingly taking the lead as our EMEA ...

SAAS

Customer Success Manager

Join us in creating online success stories! About the Role We're growing our team and looking for: 2+ years of experience with a strong background in Customer Success, Account Management, and Project ...

Granicus

Customer Success Consultant

Washington, DC · On-site +1

$60K - $73K/yr

Contribute to customer reference programs and success story development. * Stay current on Granicus product updates, industry trends, and best practices in customer success. Customer Success ...

New

Granicus, LLC

Customer Success Consultant

Washington, DC · On-site

$60K - $73K/yr

Contribute to customer reference programs and success story development. * Stay current on Granicus product updates, industry trends, and best practices in customer success. Customer Success ...

New

Clevergig

Customer Success Manager

$2.8K - $4.0K/wk

A good onboarding is the key to a success story. In addition, we maintain contact, signal opportunities, collect feedback, and follow up on it. Important qualities of a Customer Success employee are ...

Numerator

$80K - $100K/yr

This includes leading strategic customer conversations, identifying risk and opportunity patterns across accounts, developing customer success plans, surfacing impact stories, and proactively ...

Numerator

$80K - $100K/yr

This includes leading strategic customer conversations, identifying risk and opportunity patterns across accounts, developing customer success plans, surfacing impact stories, and proactively ...

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Success Story information

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$29K

$49.9K

$75.5K

How much do success story jobs pay per year?

As of Jul 8, 2026, the average yearly pay for success story in the United States is $49,889.00, according to ZipRecruiter salary data. Most workers in this role earn between $41,500.00 and $55,000.00 per year, depending on experience, location, and employer.
What cities are hiring for Success Story jobs? Cities with the most Success Story job openings:
Customer Success Manager Level 2

Customer Success Manager Level 2

Acme

Denver, CO • On-site

Other

Posted 15 days ago

Job description

Job Objectives tasks and functions CSMs must accomplish to effectively perform their role
  • Drive Value Realization
    • Proactively engages customers to ensure they gain maximum value from Jobvite solutions.
    • Drives customer engagement through adoption workshops, best practices discussions, webinars, thought leadership, etc.
  • Builds Account Relationships
    • Develops trusting and deep relationships with multiple stakeholders, by establishing regular cadence of interactions (e.g., email, regular calls, Business Reviews, etc.); maintains log of interactions.
    • Is voice of customer within Jobvite; understands competitive threats and utilizes proper escalation channels to help customers during times of need.
    • Improves customer satisfaction over baseline as defined by Net Promoter metrics and generates maximum number of reference customers.
    • Reports on health, propensity to renew, identifies risk and opportunities.
    • Has keen understanding of customer's business: what they do, key business goals and drivers, industry dynamics, and maps Jobvite solutions and solution features to help drive customer's realization of business outcomes.
  • Manages Reference-ability
    • Drives customer references; pushes for reference stories across accounts.
    • Establishes success metrics via customer collaboration and buy-in and documents in Executive Summary reports, leveraging metrics to prove out value of Jobvite solutions over time, leading to customer success story and reference-ability.
    • Tracks and addresses reference blockers for each account.
  • Effective Communication Management
    • Knows how to get things done through formal and informal channels.
    • Engages client early to understand big picture, proactively positions value and assists with Relationship Management.
    • Promotes customer community by driving participation in customer events (Webinars, Storytelling, Reference Program, etc.)
    • Takes proactive approach to customer relationship.
  • Upsell/Cross-sell
    • Identifies additional license upsell potential for Client Sales team.
    • Identifies cross-sell potential for Client Sales team, to help expand customer's footprint of Jobvite products.

Day in the Life of a CSM:As a CSM at Jobvite, you have a key role when it comes to customer success! You'll engage with the customer after the sale, monitor the progress of go-lives and establish the governance model to help customers accelerate their usage of the Jobvite solutions. You're a master facilitator in orchestrating customer asks, needs and wants into actionable programs. You'll be meeting with customers as an active listener to uncover needs and gain a deep understanding of their business, while sharing your industry and product knowledge to inspire their adoption of our solutions. As a key contributor on the Jobvite team, you'll collaborate with internal resources to drive the overall success of Jobvite.

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