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Success Representative Jobs in Tennessee (NOW HIRING)

PILOT

Representative Customer Success

Knoxville, TN · On-site

Plan and execute customer check-ins and Quarterly Business Reviews with select customers to ensure customer success * Develop a strong internal network and leverage cross-functional capabilities to ...

PILOT

Representative, Customer Success

Knoxville, TN · On-site

Plan and execute customer check-ins and Quarterly Business Reviews with select customers to ensure customer success * Develop a strong internal network and leverage cross-functional capabilities to ...

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Infographic showing various Success Representative job openings in Tennessee as of July 2026, with employment types broken down into 84% Full Time, 12% Part Time, 1% Temporary, and 3% Contract. Highlights an 73% Physical, 1% Hybrid, and 26% Remote job distribution.

Client Success Representative (Remote)

Nashville, TN • Remote

Demand.com
See more jobs at Demand.comexternal

Full-time

Re-posted 29 days ago

Job description

Customer Success is crucial for building strong customer relationships. We're looking for someone tech-savvy to ensure our clients have a great experience.

Responsibilities and Duties

  • Develop and nurture relationships with selected accounts for successful campaigns.
  • Be a trusted advisor and expert in our DemandFactor offerings.
  • Work with internal experts to deliver excellent campaign leads and ensure clients are happy.
  • Collaborate with the Sales team from proposal to delivery, addressing options and integrations.
  • Manage account documentation, including reports and recommendations.
  • Handle post-sale account management, fostering growth through great customer service.

Qualifications

  • Excellent written and verbal communication skills with a strong connection to customer success.
  • Minimum two years of account management or customer service experience preferred.
  • Highly organized and detail-oriented, able to handle over 30 clients effectively.
  • Ability to thrive collaboratively in a team and independently with minimal supervision.
  • Strong problem-solving skills, with the ability to engage and interact with internal teams.
  • Logical thinking to diagnose and resolve issues, recognizing when escalation is needed.
  • Comfortable learning various software, from MS Office (Excel) to CRM systems.
  • Time Management and Effective Prioritization skills to ensure efficient handling of tasks and responsibilities in a dynamic work environment