1

Success Advisor Jobs in Raleigh, NC (NOW HIRING)

Customer Success Manager

Raleigh, NC · On-site

$125K - $250K/yr

You will serve as a strategic advisor to empower leading organizations to transform their work ... As a Customer Success Manager, your task will be to ensure progress against key customer outcomes ...

Customer Success Manager

Raleigh, NC · On-site

$125K - $250K/yr

You will serve as a strategic advisor to empower leading organizations to transform their work ... As a Customer Success Manager, your task will be to ensure progress against key customer outcomes ...

Principal Client Success Manager Job Summary The Principal Client Success Manager (CSM) serves as a ... Serves as the primary strategic and operational advisor for Veradigm's most complex, high-value, or ...

Principal Client Success ManagerJob Summary The Principal Client Success Manager (CSM) serves as a ... Serves as the primary strategic and operational advisor for Veradigm's most complex, high-value, or ...

We strive to act as advisors by being friendly, objective, and open in our communication. We use language that is intelligent yet approachable. When appropriate, we'll drop in a bit of wit to ...

In this high-impact role, you will serve as a trusted advisor to our most valued enterprise customers, championing their success by aligning our cutting-edge solutions with their long-term business ...

next page

Showing results 1-20

Success Advisor information

See Raleigh, NC salary details

$20.4K

$49.9K

$83.6K

How much do success advisor jobs pay per year?

As of Sep 9, 2026, the average yearly pay for success advisor in Raleigh, NC is $49,876.00, according to ZipRecruiter salary data. Most workers in this role earn between $38,900.00 and $56,900.00 per year, depending on experience, location, and employer.

What is a success advisor?

Success Advisors are professionals who support individuals—often students or clients—in achieving their academic, personal, or career goals. They provide guidance, resources, and strategies tailored to each person's needs, helping them overcome challenges and stay on track. Success Advisors may work in educational institutions, businesses, or coaching firms, and their primary aim is to empower clients to reach their full potential.

What are the key skills and qualifications needed to thrive as a success advisor?

To thrive as a Success Advisor, you need strong interpersonal skills, problem-solving abilities, and a background in education, counseling, or related fields. Familiarity with customer relationship management (CRM) systems, virtual communication platforms, and data tracking tools is often required. Excellent listening, empathy, and motivational skills help build trust and effectively support clients or students. These competencies are crucial for guiding individuals toward their goals and ensuring ongoing engagement and satisfaction.

How does a success advisor typically collaborate with other departments to support client outcomes?

Success Advisors work closely with departments such as sales, product, and support to ensure clients achieve their desired results. They often act as a liaison, communicating client needs and feedback to internal teams and coordinating resources to address any challenges. This collaborative approach ensures that clients have a seamless experience and that their issues are resolved efficiently. Regular cross-functional meetings and shared platforms are common tools used to facilitate this collaboration.

What is the difference between Success Advisor vs Customer Success Manager?

AspectSuccess AdvisorCustomer Success Manager
Required CredentialsTypically a bachelor's degree, certifications in customer success or related fieldsSimilar credentials, often with additional experience in account management
Work EnvironmentClient-facing, providing guidance and support to ensure product adoptionClient and internal team collaboration, managing customer relationships
Employer & Industry UsageUsed across SaaS, tech, and service industries focusing on customer retentionCommon in SaaS, software, and tech sectors for account growth

Success Advisors and Customer Success Managers share similar roles in supporting clients, but Success Advisors often focus more on onboarding and initial success, while Customer Success Managers handle ongoing relationship management and growth. Both roles require strong communication skills and industry knowledge, but their specific responsibilities may vary by company.

Infographic showing various Success Advisor job openings in Raleigh, NC as of August 2026, with employment types broken down into 77% Full Time, 20% Part Time, and 3% Contract. Highlights an 88% Physical, 2% Hybrid, and 10% Remote job distribution, with an average salary of $49,876 per year, or $24 per hour.

Director for Graduate Student Success and Development

Durham, NC • On-site

Duke University
Colleges, Universities, and Professional Schools • 10K+ employees

Full-time

Medical, Dental, Retirement

Posted 14 days ago


Key responsibilities

  • Develop and execute comprehensive graduate student recruitment strategies for master's and doctoral programs.

  • Design, implement, assess, and improve programs that support graduate student persistence, success, and sense of belonging.

  • Evaluate programs and practices to identify opportunities for innovation and strategic improvement.


Duke University rating

6.7

Company rating: 6.7 out of 10

Based on 55 frontline employees who took The Breakroom Quiz

492nd of 633 rated colleges and universities


Job description

Duke University:
Duke University was created in 1924 through an indenture of trust by James Buchanan Duke. Today, Duke is regarded as one of America's leading research universities. Located in Durham, North Carolina, Duke is positioned in the heart of the Research Triangle, which is ranked annually as one of the best places in the country to work and live. Duke has more than 15,000 students who study and conduct research in its 10 undergraduate, graduate and professional schools. With about 40,000 employees, Duke is the third largest private employer in North Carolina, and it now has international programs in more than 150 countries.
Be You.
At Duke, we celebrate individuality and the unique experiences, perspectives, and aspirations that strengthen our academic community. As the Director for Graduate Student Success and Development, you will play a pivotal role in shaping the graduate student experience from recruitment through degree completion.
In this highly collaborative leadership role, you will partner with faculty, staff, students, and external organizations to create programs and services that support student success, foster belonging, and promote academic excellence. Your work will directly impact the recruitment, engagement, retention, and development of a diverse and thriving graduate student community.
If you are passionate about student success, relationship building, program innovation, and advancing graduate education, we encourage you to bring your talents to Duke.
Be Bold.
As a strategic leader within Graduate Student Affairs, you will develop and implement innovative programs that enhance the graduate student experience while supporting institutional goals related to recruitment, retention, engagement, and student development.
What You'll Do
Lead Graduate Student Recruitment Initiatives
  • Develop and execute comprehensive graduate student recruitment strategies for master's and doctoral programs.
  • Partner with Admissions, faculty, staff, and current students to build strong recruitment networks and pipelines.
  • Represent Duke at recruitment fairs, workshops, campus visits, and outreach programs.
  • Coordinate visitation opportunities, research experiences, and pre-application programs for prospective students.
  • Expand partnerships through initiatives such as the EDGE Collaborative and other strategic recruitment alliances.
  • Explore and support the development of innovative pathways, including inter-institutional 4+1 programs.

Advance Student Success, Retention, and Belonging
  • Design, implement, assess, and continuously improve programs that support graduate student persistence and success.
  • Foster meaningful connections across academic departments to promote best practices that enhance student outcomes.
  • Create initiatives that strengthen belonging, engagement, and community among graduate students.
  • Provide individualized guidance and connect students with resources that support their academic, personal, professional, financial, and social well-being.
  • Collaborate with campus partners to provide training and resources related to cultural awareness, crisis response, and student support.

Drive Assessment and Strategic Improvement
  • Evaluate programs and peer institution practices to identify opportunities for innovation and improvement.
  • Develop reports and recommendations that inform strategic decision-making and student success initiatives.
  • Use research, assessment data, and emerging trends to enhance Graduate Student Affairs programs and services.

Contribute to Graduate Student Affairs Leadership
  • Support signature Graduate Student Affairs programs and events, including orientation, recognition ceremonies, appreciation initiatives, and awards programs.
  • Serve as a trusted resource and liaison for graduate student organizations, student leaders, faculty, and staff.
  • Advise student organizations on operational, financial, and organizational matters.
  • Build partnerships across Duke, professional organizations, peer institutions, and national graduate education networks.
  • Assist with publications, presentations, communications, and resource development that showcase Graduate Student Affairs achievements.
  • Actively contribute to team planning, goal setting, and continuous improvement efforts.

What You'll Bring
Education
Work requires a knowledge and understanding of college experience and student life as well as analytical, communications and organizational skills generally acquired through completion of a bachelor's degree program.
Experience
Work experience of at least 3 years in related area is required, with preference for those who have earned a doctorate. Must have experience in university setting, broad knowledge of higher education, and specific knowledge of issues related to graduate education.
Degrees, Licensures, Certifications
Work experience of at least 3 years in related area is required, with preference for those who have earned a doctorate. Must have experience in university setting, broad knowledge of higher education, and specific knowledge of issues related to graduate education.
Preferred Skills and Experience
  • Significant, progressively responsible experience leading recruitment and enrollment initiatives in higher education, preferably for master's and doctoral programs.
  • Demonstrated success developing, implementing, and evaluating comprehensive recruitment strategies that strengthen applicant pipelines, expand reach, and advance enrollment goals.
  • Experience providing strategic leadership for recruitment efforts across multiple stakeholders, including admissions, faculty, academic programs, staff, current students, and external partners.
  • Proven ability to build and sustain high-impact recruitment partnerships with peer institutions, professional organizations, community-based organizations, and other strategic collaborators.
  • Experience leading recruitment communications, prospective-student engagement, campus visit programs, fairs, workshops, and other outreach initiatives.
  • Ability to use enrollment data, market trends, and prospective-student feedback to set priorities, assess outcomes, and continuously improve recruitment strategy.
  • Experience supervising, mentoring, or coordinating the work of staff, student ambassadors, or cross-functional recruitment teams.
  • Strong strategic planning, project-management, and organizational skills, with the ability to manage multiple priorities and deadlines.
  • Outstanding written, verbal, and presentation communication skills, including experience developing compelling recruitment publications and promotional materials.
  • Demonstrated success supporting graduate students through advising, coaching, counseling, or student services.
  • Exceptional collaboration, networking, relationship-building, and interpersonal skills.
  • Candidates must have the ability and willingness to travel.

Choose Duke.
At Duke, you'll join a world-class institution dedicated to academic excellence, innovation, and community impact. You'll have the opportunity to shape the graduate student experience, collaborate with talented colleagues across disciplines, and contribute to programs that help students thrive academically, professionally, and personally.
When you choose Duke, you join a community that values curiosity, collaboration, integrity, and belonging while empowering individuals to make meaningful contributions every day.
Ready to Make a Difference?
Apply now and help create a graduate student experience where every student can succeed, grow, and thrive at Duke.
Anticipated Pay Range: Duke University provides an annual base salary range for this position as USD $64,505.00 to USD $106,121.00. Duke University considers factors such as (but not limited to) scope and responsibilities of the position; candidate's work experience, education/training, and key skills; internal peer equity; as well as market and organizational considerations when extending an offer.
Your total compensation goesbeyond the dollars on your paycheck. Duke provides comprehensive and competitive medical and dental care programs, generous retirement benefits, and a wide array of family-friendly and cultural programs to eligible team members. Learn more at: https://hr.duke.edu/benefits/
Equal Opportunity Employer: Duke is an Equal Opportunity Employer committed to providing employment opportunity without regard to an individual's age, color, disability, gender,gender expression, gender identity, genetic information, national origin, race, religion, sex (including pregnancy and pregnancy- related conditions), sexual orientation, or military status.
Duke aspires to create a community built oncollaboration, innovation, creativity, and belonging. Our collective success depends on the robust exchange of ideas-an exchange that is best when the rich diversity of our perspectives, backgrounds, and experiences flourishes. To achieve this exchange, it is essential that all members of the community feel secure and welcome, that the contributions of all individuals are respected, and that all voices are heard. All members of our community have a responsibility to uphold these values.
Essential Physical Job Functions:
Certain jobs at Duke University and Duke University Health System may include essential job functions that require specific physical and/or mental abilities. Additional information and reasonable accommodation(s) can be requested with Duke Access and Accommodations Services (email: DAAS@duke.edu; phone: 919-668-1267).

What Duke University employees say

Pay

Benefits

Hours and flexibility

Workplace

Get the full story on Breakroom


Duke University logo

About Duke University

Sourced by ZipRecruiter

Duke is regarded as one of America's leading research universities. Located in Durham, North Carolina, Duke is positioned in the heart of the Research Triangle, which is ranked annually as one of the best places in the country to work and live. Duke has more than 15,000 students who study and conduct research in its 10 undergraduate, graduate, and professional schools. With about 40,000 employees, Duke is the third largest private employer in North Carolina, and it now has international programs in more than 150 countries.

Industry

Colleges, universities, and professional schools and hospitals

Company size

10,000+ Employees

Headquarters location

Durham, NC, US