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Success Advisor Jobs in Texas (NOW HIRING)

CHCP

Student Success Advisor

Fort Worth, TX · On-site

STUDENT SUCCESS ADVISOR Summary: Works under and reports to the Director of Education. The primary responsibility of this role is to reenter students after dropping and help them with the tools and ...

CHCP

Student Success Advisor

Fort Worth, TX · On-site

STUDENT SUCCESS ADVISOR Summary: Works under and reports to the Director of Education. The primary responsibility of this role is to reenter students after dropping and help them with the tools and ...

M W Logistics Llc

Customer Success Advisor

Dallas, TX · On-site

$50K/yr

Customer Success Advisor - Logistics & Transportation Solutions Location: 12770 Coit Rd Dallas Texas, 75251 (In Office) About MW Logistics: MW Logistics is an award-winning, privately held third ...

MW Logistics

Customer Success Advisor

Dallas, TX · On-site

Customer Success Advisor - Logistics & Transportation Solutions Location: 12770 Coit Rd Dallas Texas, 75251 (In Office) About MW Logistics: MW Logistics is an award-winning, privately held third ...

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Success Advisor information

What is a success advisor?

Success Advisors are professionals who support individuals—often students or clients—in achieving their academic, personal, or career goals. They provide guidance, resources, and strategies tailored to each person's needs, helping them overcome challenges and stay on track. Success Advisors may work in educational institutions, businesses, or coaching firms, and their primary aim is to empower clients to reach their full potential.

What are the key skills and qualifications needed to thrive as a success advisor?

To thrive as a Success Advisor, you need strong interpersonal skills, problem-solving abilities, and a background in education, counseling, or related fields. Familiarity with customer relationship management (CRM) systems, virtual communication platforms, and data tracking tools is often required. Excellent listening, empathy, and motivational skills help build trust and effectively support clients or students. These competencies are crucial for guiding individuals toward their goals and ensuring ongoing engagement and satisfaction.

How does a success advisor typically collaborate with other departments to support client outcomes?

Success Advisors work closely with departments such as sales, product, and support to ensure clients achieve their desired results. They often act as a liaison, communicating client needs and feedback to internal teams and coordinating resources to address any challenges. This collaborative approach ensures that clients have a seamless experience and that their issues are resolved efficiently. Regular cross-functional meetings and shared platforms are common tools used to facilitate this collaboration.

What is the difference between Success Advisor vs Customer Success Manager?

AspectSuccess AdvisorCustomer Success Manager
Required CredentialsTypically a bachelor's degree, certifications in customer success or related fieldsSimilar credentials, often with additional experience in account management
Work EnvironmentClient-facing, providing guidance and support to ensure product adoptionClient and internal team collaboration, managing customer relationships
Employer & Industry UsageUsed across SaaS, tech, and service industries focusing on customer retentionCommon in SaaS, software, and tech sectors for account growth

Success Advisors and Customer Success Managers share similar roles in supporting clients, but Success Advisors often focus more on onboarding and initial success, while Customer Success Managers handle ongoing relationship management and growth. Both roles require strong communication skills and industry knowledge, but their specific responsibilities may vary by company.

What cities in Texas are hiring for Success Advisor jobs?

Cities in Texas with the most Success Advisor job openings:

Success Advisor jobs near you
Infographic showing various Success Advisor job openings in Texas as of August 2026, with employment types broken down into 76% Full Time, 18% Part Time, 5% Contract, and 1% Nights. Highlights an 86% Physical, 2% Hybrid, and 12% Remote job distribution.

Student Success Advisor

Fort Worth, TX • On-site

CHCP
Colleges, Universities, and Professional Schools • 201 - 500 employees
Learn more about CHCPexternal

Full-time

Re-posted 13 days ago

Job description

STUDENT SUCCESS ADVISOR

Summary:  Works under and reports to the Director of Education.  The primary responsibility of this role is to reenter students after dropping and help them with the tools and resources to complete the education if they so desire.  The goal is to assist the student by offering additional services and support which helps the student achieve success.  In addition to the key job elements listed below, the SSC will be focused on Student re-entries and the student’s first 90-day transition to college experience.

This position also requires adherence to CHCP’s core values, which are the basic elements of how we go about our work. They are the practices we use (or should be using) every day in everything we do. Our core values are a small set of timeless guiding principles, which we live by and include:

Key Job Elements

  • SSC will focus on student re-entries and the student’s first 90-day transition back to college experience and assist overcoming obstacles.
  • Will be responsible for re-entry goals and affecting graduation rates as a whole.
  • Assist with retention of students via supportive services and efforts
  • Develop and maintain a bank of student services assistance options geared to student needs (e.g. referrals to childcare, transportation, part time jobs, etc.)
  • Leads new student stitch-in efforts to include leading weekly stitch in meetings attended by new student committee
  • Coordinates efforts to assist students who have dropped, are re-entering, and continuing school
  • Regularly reports on students at risk of withdrawing and efforts to assist
  • Insures follow up actions based on student survey results, withdrawal data, and other sources of information to get at root causes for student withdrawals prior to completion and drive improvements in student satisfaction and retention
  • Assist with daily follow up on absent students
  • Participates in Reentry Committee meetings and meets re-entry budgets on a monthly basis
  • Facilitate workshops for the benefit of students (i.e. study skills, note taking, solutions for test anxiety, etc.…)
  • Meet students in person to provide information about resources, student portal, E-Global library, tutoring, etc.…  
  • Communicate with students one on one to discuss special topics, training and coaching. 
  • Organize and facility community service opportunities for students, staff and faculty participation
  • Perform other duties as assigned by the Student Services Manager or senior staff.

 Qualifications

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Education/Experience

High school diploma or GED required; degree preferred

 

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